WestFax Reviews

It's extremely easy to use, and very flexible (there are multiple options for sending/receiving and managing faxes). The print driver makes it extraordinarily easy to send a fax. Same with email-to-fax.

There are no negatives that I can think of. It just works. It has been 100% reliable.

Very helpful for sending secure documents that I don't want to e-mail due to privacy/security of e-mail. It saves me time because I can send a fax directly from my computer (using the provided printer driver), or via the web portal. I also like having a record of all faxes sent. It provides evidence if I need to later prove that I sent something.

WestFax is the best online fax service, offering a combination of fax-management features and easy-to-use software that appeals to frequent faxers. WestFax also supports a wide variety of file formats, and it's priced more attractively than a better-known online fax service like eFax.

Local, international, and toll-free fax numbers available.

Good fax quality.

Modern mobile apps.

I have been using this service for a few years and it made our lives much easier I can say. The support team is amazing, gives you very fast resolution all the time and they are all so professional and patient. I would definitely recommend WestFax. One of the most reliable secure products on the market.

Better integration with other apps... SSO SAML

WestFax is the best online fax service, offering a combination of fax-management features and easy-to-use software that appeals to frequent faxers. WestFax also supports a wide variety of file formats, and it's priced more attractively than a better-known online fax service like eFax.

WestFax is fast, convenient and secure. HIPAA faxing, secure medical transactions

It was easy to sign up and cheaper than the other ones I looked at.

The Email to Fax feature is awesome. I can send a fax just using email and attaching my fax. I also like the print driver so I can print off invoices and have them directly faxed.

Not enough interactions to have any potential dislikes at this time

I needed to convert my physical fax machine to something cloud based. Doing so freed me to be more efficient and reach more people faster.

It gets the job done. It works as a e fax service. Pretty straightforward has multiple methods of use - print to fax driver, desktop application, ability to fax via MFP, Online portal.

It's easy to use but most settings require contacting support. It is not very admin friendly. I've run into a lot of little problems and it's not fully developed to the point where it's super customizable.

Speak in depth with partner or WestFax about little things you need and that are required, and I mean every single little detail. Have them explain to you the configurations in full detail and explanation. I was sold this product with false promises/misunderstandings of how it works. And when I would ask support about the things I was told about they had no idea what I was talking about.

Remote faxing. No longer need to walk up to an MFP to fax. It allows users to fax remotely, less need to be on-premises. Less time having to get up from desk when in office.