WellSky Home Health Reviews

Its an All In One package.

You can run everything thru this

Complicated.

But they have great support

What is helpful for me is you can clock in & out, check off completed tasks, add notes for next caregiver and family members of patients. Also it shows date, time, location, and important information on patients. It works with Google maps.

There's not a place to keep personal notes, like code for doors, locks, and gates. Also it doesn't add up your hours for the pay period. Other than those few things that's it.

It crashed a few time so they have that fixed now. There was a time I couldn't log in at all. They have added broadcast,training,and chat, all of which have been helpful.

User friendly, especially for the clinicians that are out in the field.

I wish they could be more tabs open simultaneously, and I do not have to switch back and forth between patients, doctors, orders, etcetera.

Clinicians may have patients sign on any device, and clinicians do not need to carry papers for the route sheets.

Wellsky has a great friendly team to help with any issues you have along the way. Whether it be home health or hospice, the team is always there to guide you through if you run into any problems or cannot figure something out on your own. In my cases, it is typically user error, but the support team is always willing and able to find the mistakes I have made and point me in the correct direction to fix them.

I can't say that I dislike anything with the software specifically, but in rare times, the software slows, and you cannot access some MHR's for a brief time, but those cases are far and few between and rarely happen.

Wellsky is fantastic about keeping up with the ever changing rules and regulations with Medicare specifically, and it is hard to keep up with sometimes. The company keeps all of the users up to date with changing regulations and continuously updates the software to adhere to the new changes.

The WellSky integration with Hireology is particularly helpful because it allows us to bring caregivers on board in a way that is seamless. When we advance one candidate on Hireology, the platforms work together to ensure that all information is transferred over. Additionally, it is particularly helpful that the system allows you to track information about candidates and hires and keep old candidates in the system for future reference even when they are no longer with our agency. Another feature that's really helpful is the ability for WellSky to recognize when another candidate is using the same cell phone number and automatically prompts the user to jump to his/her profile. This saves a tremendous amount of time as it prevents duplicate entries if a candidate provides a different last name or there is a spelling error.

I don't think there's anything in particular that I dislike about the integration between WellSky and Hireology. Occasionally, when a caregiver is declined from Hireology, they are not removed from the WellSky platform, which is annoying but it doesn't happen every time. When it does, however, it creates more work for me as I have to manually go through both the Hireology and the WellSky platform to ensure that both are consistent with one another. Additionally, the Hireology platform is unable to fill in the city on WellSky when the caregiver is transferred. This would be a feature that I would love to see implemented as it would save me a tremendous amount of time.

When using WellSky, you will realize the full benefits if you use all of the features. The notes feature, specifically, has been incredibly helpful in documenting activity, important events, and other significant information. Furthermore, I would recommend never deleting a candidate out of the system because it is easy to track their involvement in the company and why they may no longer be a candidate.

The problems that we have been having are minimal. Occasionally, the caregivers on WellSky are not removed when they are declined from Hireology. But overall, the benefits outweigh any problems because the two platforms work pretty seamlessly together. I've noticed that WellSky allows me to track candidates and hires in a very organized way that makes managing multiple employees easier than it would be otherwise.

Everything is self explanatory and easy to navigate

I don't like that corporate can decide who has access to certain features. I'm a home health sales rep and there are things that could be useful to me that is restricted access. I wish everything was accessible to everyone

It helps when doctors ask for updates on their patients and

i like how many options ther are for searching for patient info and scheduling.

sometimes i have to refresh the software and sign back in to try an action.

NA

accesibility of patient info and scheduling

I love how we can self navigate through the program to use it.

The only problem I have found is that it doesn’t offer enough reports for billing and authorizations

I have used two other softwares and would highly recommend this to any other agency that is looking for a new software.

This software is very efficient in our training and orientation process. It helps us to get our new clinicians out in the field quickly.

.Kinzer allows me as a marketer to track my referral base every month and communicate with my management team

Accessing it on the iPad doesn’t come out or format the same as the desktop wish it could be a little bit different on iPad

Allows marketers to track their performance where ever they are

Kinnser Agency Manager is definitely user friendly, easy to learn and teach.

I use it with 2 different companies, and I find the different versions with add ons can be confusing

User friendly with new staff, allowing documentation from any device