Home/ Physical Therapy Software/ WebPT/ Reviews
The Leading Physical Therapy Software
58.8%
30.9%
4.5%
1.2%
4.5%
User-friendly interface, Comprehensive Documentation Features, Efficient Scheduling System, Extensive Integrations
Occasional System Glitches, Limited Mobile Functionality, Tedious Data Entry for Specific Tasks, Occasional System Downtime
WebPT is generally well-received by users, earning praise for its user-friendly interface, comprehensive features, and excellent customer support. Reviewers appreciate its ability to streamline documentation, improve communication, and enhance overall efficiency. Some users have reported occasional glitches and performance issues, but these are often resolved promptly by the support team. Overall, WebPT is considered a reliable and valuable solution for physical therapy practices.
AI-Generated from the text of User Reviews
PROS: WebPt is by far one of the best documentation program I have ever used in my entire career. It has great templates that are easy to set up and navigate. This is great tool because the documentation system provides us with more quality. I love that I’m constantly updated with new features and options within the software. I’m very satisfied with this tool because it helps me a lot in my work.
CONS: I don’t have dislikes.
Very straightforward on how to use. Easy to learn.
Could use a few updates to make users' lives easier like including appt type in the appt list (eval, follow-up, progress note, etc). Also update authorization tracker based on appts checked in, not daily note completion.
Physical therapy clinic scheduling is much easier once you have a system in place. Also easy to keep track of a patient's documents.
PROS: I love how WebPt integrates all elements that we address in PT documentations. All medicare requirements like FLR and PQRS ensures us to use codes that are billable such as ICD-9 and ICD-10, it helps us with new CPT codes as well. They work great with our billing vendor and the electronic billing is much easier than before. Our documents are well-kept and we are able to access them from any device, there is no need to add storage to our computers anymore.
CONS: I believe they work hard to keep up with their growth but the response time from their customer teams can be slow form time to time, but the response is within 24h. It would be really helpful if they could implement functionality of a pop-up alert whenever some pages are open this way we can alert our users to critical info.
PROS: I can’t stress enough how amazing WEBPT platform is. Innovative tool and leader in physical therapy. This ERM system offers great tool of education including blogs and webinars for every regulations, changes and practices. This tool with its APTA and PAC are very helpful for running our business. Its customer service is wonderful and always ready to help.
CONS: We want to change to Therabill that was acquired a year ago, and we don’t need some changes of the system or extra expenses to do so. We have started with Outcomes as portion of WebPt and we feel that the price is high for this portion.
PROS: WebPt is user friendly platform in every way. It’s customer service team is one of the best, they are responsive, knowledgeable and always ready to help. This software ensures our therapists that they are compliant with Medicare and all insurances. We are able to keep tabs on those physicians that refer to use, and to produce many reports. The scheduling process is extremely easy.
CONS: There is nothing that can think of.
PROS: I love WebPT’s integration with Therabill. And this means that every document and services provided by medical staff and authorizations are added by the staff, everything is well connected and transferred into Therabill. I am able to create smooth workflow from the clinical and office staff. Also, I don’t have to enter manually the billing so there is no room for mistakes. I have more time to focus on marketing and to create new projects instead of finding and fixing mistakes.
CONS: I don’t have dislikes.
I like how it is focused on PT and not just general medicine. We changed for a short time to advanced MD and hated it. Then changed back and realized how much we actually like WEBPT.
Evals can be lengthy at time and redundant with boxes to click.
Possibly wait for WEBPT2.0 as it may be a little more user friendly and less redundancy.
Webpt is making work cohesive and able to translate patient info much easier to each clinician. We all know what we need to do as the details are clearly stated on each note.
I love how this software is available on any device that has internet access. It makes note writing extremely accessible. The software itself is also very user friendly. The site is ergonomic whether you're documenting on a computer or a tablet (sometimes even on a cell phone). The site is easy to navigate through and streamlines all of my note writing.
I especially value its layout when completing a new patient evaluation. All of the text fields are laid out in a way that makes sense to the reader and the therapist.
In terms of billing and insurance, it's a very powerful tool. It has all of the ICD codes which you can either manually type in or search for. It also transfers those same codes over to the proceeding note whenever your patient comes in for another visit. That way, you don't have to re-type all of the codes into the new note.
Scheduling is also very nice on this program. The software gives you a great overview of all the patients you will be seeing for the day, including cancellations. Its also pretty nifty how it tells you if its your patients birthday.
I dislike how the same user cannot be on two devices at once. This problem is cumbersome because I have two hardwired computers on opposite sides of the clinic. And so if I'm treating one patient on one side of the clinic and want to write up their note, I would end up being logged out of the other computer on the other side of the clinic. it would be useful to be logged in on both devices at once and not have to log in every time I switch computers.
I also wish there was some way I the program would notify me if there are incomplete fields that I may have missed while completing a new patient evaluation document.
I would recommend therapists who are considering webPT to give it two weeks or so to get used to the layout of the website. Its a little frustrating at first since you don't really know where everything is located, but once you start to understand where everything is, it makes life very very easy. I would also consider how many employees you have. I find that using WebPT in a larger clinic is really worth your while since it can integrate all patients from multiple clinics into one database.
As a new grad/student, I found this software to be very valuable in that it helped me make sure that I covered all my bases in terms of documentation. So if you're new to the world of PT and you're thinking about opening up your own practice, I would say that this program is very valuable and would help you streamline your entire clinic. It would also save you a ton of physical space, since you wouldn't need to worry about bulky patient charts. All of the documentation would be stored on a cloud based system.
The problems I have had with manually writing my notes is that its very repetitive and cumbersome. With WebPT it streamlines everything and makes note writing more fast and efficient. There is more ease of communication, especially with other therapists who are treating the same patient. It makes note writing and documentation very fluid.
I love how this software is available on any device that has internet access. It makes note writing extremely accessible. The software itself is also very user friendly. The site is ergonomic whether you're documenting on a computer or a tablet (sometimes even on a cell phone). The site is easy to navigate through and streamlines all of my note writing.
I especially value its layout when completing a new patient evaluation. All of the text fields are laid out in a way that makes sense to the reader and the therapist.
In terms of billing and insurance, it's a very powerful tool. It has all of the ICD codes which you can either manually type in or search for. It also transfers those same codes over to the proceeding note whenever your patient comes in for another visit. That way, you don't have to re-type all of the codes into the new note.
Scheduling is also very nice on this program. The software gives you a great overview of all the patients you will be seeing for the day, including cancellations. Its also pretty nifty how it tells you if its your patients birthday.
I dislike how the same user cannot be on two devices at once. This problem is cumbersome because I have two hardwired computers on opposite sides of the clinic. And so if I'm treating one patient on one side of the clinic and want to write up their note, I would end up being logged out of the other computer on the other side of the clinic. it would be useful to be logged in on both devices at once and not have to log in every time I switch computers.
I also wish there was some way I the program would notify me if there are incomplete fields that I may have missed while completing a new patient evaluation document.
I would recommend therapists who are considering webPT to give it two weeks or so to get used to the layout of the website. Its a little frustrating at first since you don't really know where everything is located, but once you start to understand where everything is, it makes life very very easy. I would also consider how many employees you have. I find that using WebPT in a larger clinic is really worth your while since it can integrate all patients from multiple clinics into one database.
As a new grad/student, I found this software to be very valuable in that it helped me make sure that I covered all my bases in terms of documentation. So if you're new to the world of PT and you're thinking about opening up your own practice, I would say that this program is very valuable and would help you streamline your entire clinic. It would also save you a ton of physical space, since you wouldn't need to worry about bulky patient charts. All of the documentation would be stored on a cloud based system.
The problems I have had with manually writing my notes is that its very repetitive and cumbersome. With WebPT it streamlines everything and makes note writing more fast and efficient. There is more ease of communication, especially with other therapists who are treating the same patient. It makes note writing and documentation very fluid.
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
The way the functional movement and assessment test are collaborated. I like the way everything falls in step by step.
Nothing so far. Everything looks great.
The best one to document Medicare patients. Quite thorough evaluation.