webCRM Reviews

I have been using webCRM for 5 years. Firstly, the customer service is great - helpful, friendly and efficient. Really important. I use the system for emailing membership, invoicing, recording donations etc. and find it very intuitive. The granular segmentation of the database is especially useful. Would definitely recommend!!

I’ve been working with Charlotte at webCRM and I was very impressed with the level of knowledge and professionalism shown. Charlotte has demonstrated webCRM in depth through Zoom calls with myself and the team, answering all questions or returning promptly with any additional answers. Thank you Charlotte, I look forward to working with you and the team at webCRM.

Our team recently took part in a WebCRM demo that was headed by Charlotte Gallagher. Out of all the demonstrations we took part in, WebCRM left one of the best impressions. Charlotte confidently took us through all aspects of the CRM that would directly relate to what we were doing; explaining the possibilities of each feature, and confidently answering each of our questions.

After being asked to look for a CRM by my MD, I spent weeks researching the vast number of options out there. I had several Free Demo's but the one offered by Charlotte at WebCRM was by far the most instructive. Charlotte was able to answer all my questions and explained all the functions and flows offered by the system. WebCRM offers everything we need and will be our choice to help grow our business.

Charlotte Gallagher held a free demo with our team recently to go over the CRM platform. She is an excellent communicator and very knowledgeable about the product - being able to answer our questions or quickly following up on any areas we needed further clarification. The product itself is good with areas that can be adapted to facilitate a large range of business needs with a simple enough interface and integration possibilities. This makes it particularly useful for agile approaches and for businesses that look to scale up and diversify over time.

WebCRM had been a great tool for us over the years. It's very adaptable if you take the time to understand the system and know what you're looking for. Each year new things keep getting added which makes the usability easier each time. As always with these systems it's very difficult for them to adapt exactly to what you may require as a company and you only get out of it what you put in. Happy we went with WebCRM 9 years ago now.

BaxterStorey have been using webCRM for many years now. Over the past year we have been working on an extremely complex project for our Client Database and James Waplington and the team have been brilliant in implementing exactly what we require so far. We are very excited to continue working with webCRM as we move onto the next stage of this exciting project. I can highly recommend this company the service and professionalism is absolutely superb.

Great software that works and is configured without too much issue but the team supporting is what makes it great. Namely Stephen, James and Ben. They know their craft. Now enjoying VOIP which was recently integrated into webCRM. its working great thanks to the guys there.

Having used webCRM for over 2 years I now recommend them to all my clients. We provide a lead generation solution to a wide range of companies and the flexibility combined with simplicity of use, excellent reporting ability alongside great support means both my team and my clients have clarity and control. We have used a variety of CRM's over the years which I found to be costly both financially and from a time perspective because they just weren't adaptable to our requirements. webCRM has removed the stress and frustrations!

Absolutely Amazing CRM - after trying plenty and none suitable for us WEB CRM just works perfectly and with the help from the team there we were up and running in no time, and continue to run smoothly with there advise and support.