Browse Software
List Your Product
Loading...
VWO Insights Reviews

User Rating

4.5/5 (Based on 51 Ratings)

Rating Distribution

  • Excellent

    52.9%
  • Very Good

    41.2%
  • Average

    5.9%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Easy to Use Interface, Comprehensive A/B Testing Features, Detailed Reporting and Analytics, Valuable Heatmaps

Occasional Software Bugs or Glitches, Limited Mobile Experience, Complex Advanced Features, Heatmap Functionality Issues

Do You Use VWO Insights?

Write a Review

Review Summary

VWO Conversion Optimization Platform receives mixed reviews. Users praise its quick and easy installation, user-friendly documentation, and powerful A/B testing features, particularly the Multi-Arm Bandit approach. The platform's dashboard and performance tracking tools are also highly appreciated. However, some users find the core editor clumsy for complex customizations and the heatmap tool buggy and slow. The platform's pricing can also be seen as a deterrent for some. Overall, VWO is a good entry-level tool for conversion rate optimization with strong customer support but needs improvement in certain areas such as UI clarity and mobile optimization.

Pros

  • Easy installation using Smart Code, eliminating lengthy setup hassle.
  • Userfriendly documentation enables quick learning and onboarding.
  • Powerful A/B testing capabilities for website optimization and improved user experience.
  • Provides valuable insights into user behavior through heatmaps, clickmaps, and session recordings.

Cons

  • Core editor tool can become cumbersome with multiple customizations.
  • Heatmap functionality is sometimes buggy and slow, missing certain areas.
  • Limited multipage testing capabilities, requiring multiple setups for comprehensive analysis.
  • Pricing can be expensive, especially for features not available in lower tiers.

AI-Generated from the text of User Reviews

Reviews
JK

Jonathan K

August 31, 2022 Source: G2.com
"Best insights and value for money"
What do you like best about VWO Insights - Web?

When we were researching for an analytics tool to benefit our discovery processes we found that VWO constantly came highly recommended. We signed up and quickly understand why, the funnels and goals are very easy to setup!

What do you dislike about VWO Insights - Web?

There are not many I can think of. However sometimes I find the heatmap tool to be laggy and buggy.

What problems is VWO Insights - Web solving and how is that benefiting you?

We use VWO to understand our roadmap and to figure out priorities amongst competing stakeholders.

Read more
AU

Anonymous User

November 20, 2019 Source: G2.com
"Powerful, quick and easy to use tool to setup A/B testing"
What do you like best about VWO Insights - Web?

Page performance comparison, when testing two or more different versions of the landing page or ordering process

What do you dislike about VWO Insights - Web?

Can't call least useful, but, if possible I would simplify analytics and tracking implementation process

What problems is VWO Insights - Web solving and how is that benefiting you?

VWO helps to test our hypotesis about possible landing page Conversion and Revenue improvements. Biggest benefit is having a quick way to setup the test without asking IT to make changes and prepare new landing pages.

Read more
AU

Anonymous User

November 16, 2018 Source: G2.com
"intuitive and robust testing platform"
What do you like best about VWO Insights - Web?

very intuitive and easy to use, support is fast and extremely helpful

What do you dislike about VWO Insights - Web?

screenshot previews take a long time to load and refresh. goal tracking / setup is a bit unclear. Difficult to know if variations will appear correctly across browsers and devices.

Recommendations to others considering VWO Insights - Web:

Very easy to use and more robust than I expected.

What problems is VWO Insights - Web solving and how is that benefiting you?

Improving conversion rate at the top of our funnel by testing various strategies - copy, creative, etc. heatmaps are giving us a great idea of how our users interact with our website.

Read more
AU

Anonymous User

September 28, 2017 Source: G2.com
"Strategic Marketing Analyst"
What do you like best about VWO Insights - Web?

the system is simple to use and gather all my tests necessities in one spot...

I also appreciate the excellent customer success manager we were assigned- very attentive and always giving the best solution to my inquires.

What do you dislike about VWO Insights - Web?

screenshots in AB tests are not captured currently sometimes

not so positive about having a live heatmap- meaning, if i did changes in my site i will see the old clicks appearing on the new version.

What problems is VWO Insights - Web solving and how is that benefiting you?

-

Read more
MS

Marcos S

August 30, 2017 Source: G2.com
"An amazing tool to know your user behaviour"
What do you like best about VWO Insights - Web?

The vwo tool has everything I could thing of to evaluate your user behaviour on the site. Heatmaps, clickmaps, recordings ...

But, I really believe that their best asset is the customer relationship, you can count with a great team at any point, there is no doubt their will not answer you, no bug or problem you can have they will not be willing to help you and short it out.

What do you dislike about VWO Insights - Web?

Due to the short of test I run, hundred of pages at onces, sometimes the clickmap or heatmap, doesn't works always works as smooth as I would expect.

I wish this functionality would get improved in the future, for the time being VWO team has always helped to fix any issue.

Recommendations to others considering VWO Insights - Web:

Work with the VWO team to really get the best out of VWO they are really flexible and seem to genuinely want to help you get the best out of your business

What problems is VWO Insights - Web solving and how is that benefiting you?

As a digital agency, we have to solve for a variety of site objectives. VWO has proved to be versatile enough to show value in a variety of websites. This has proven to be an essential tool to our process and allows us to learn more about our customers and how they purchase from us

Read more
RM

Russell M

May 19, 2016 Source: G2.com
"VWO is a simple to use solution for optimizing any web page"
What do you like best about VWO Insights - Web?

The initial setup of VWO is super easy. We did not need any help from our developers to get it going, and I can easily make changes to our key landing pages using VWO without any coding experience.

What do you dislike about VWO Insights - Web?

I do with VWO had a scroll map in addition to heat maps.

What problems is VWO Insights - Web solving and how is that benefiting you?

We have been able to make changes to our landing pages more quickly than ever before leading to increased conversions.

Read more
GL

Germanas L

May 19, 2016 Source: G2.com
"Amazing customer support"
What do you like best about VWO Insights - Web?

We appreciate the best support we have seen in the market. We registered for a free trial at first and got a call almost instantly, also they were nice to schedule for a video call in which vwo helped us to understand their application better.

What do you dislike about VWO Insights - Web?

We were testing heat maps report for our responsive design by using only the traffic from mobile devices, but some of the reports was lacking. The tests are still running so maybe it will be alright later.

Recommendations to others considering VWO Insights - Web:

Try it! You will get the easiest tool with best support in the market.

What problems is VWO Insights - Web solving and how is that benefiting you?

For our analysis needs we were satisfied with Google Analytics, but as our business grow we had to add a new layer of user analysis to show our clients and to make changes based of those reports. We can now clearly see how the users are interacting with our web application, and therefore we can sell the changes to our client easier.

Read more
LT

Lee T

December 2, 2014 Source: G2.com
"Visual Website Optimizer helps me and my clients make more money"
What do you like best about VWO Insights - Web?

Simple and intuitive to use. It requires very little technical skill to get it up and running and no technical skill to create tests. I like the fact that everything I need is in one package - heatmaps, a/b test, multivariate test etc.

I like the fact that they help you make better use of the product by providing tools such as the idea factory and the Landing Page Analyzer. The online help has also helped clarify my understanding of the test results.

As a bonus they also provide some nice security features which allow you to be notified when people login or the status of a test changes.

What do you dislike about VWO Insights - Web?

It is difficult to think of something I dislike but one thing I would like is to have the Sub Accounts feature available in the smaller packages.

Recommendations to others considering VWO Insights - Web:

Get your moneys worth and test everything you can. Use the idea factory if you can't think of things to test and get an idea of how your landing pages are likely to perform by using the Landing Page Analyzer

What problems is VWO Insights - Web solving and how is that benefiting you?

Conversion Rate Optimisation for my own business and that of my clients. Through using VWO we have seen an increase in testing due to the ease of use and an increase in conversions.

VWO has also provided us a greater insight into the minds of our customers. This comes from the tests that we run telling us what our customers prefer.

Read more
AU

Anonymous User

December 1, 2014 Source: G2.com
"Visual Website Optimizer Offers The Insights You Need And User Friendliness You Deserve"
What do you like best about VWO Insights - Web?

Visual Website Optimizer has been a huge asset to me in my online marketing career. With an easy to use platform, heat map integration and valuable insights, testing has never been so easy. I love that the code is so easy to implement on site and that you only have to do it once. Also, the reporting features are nice and allow us to efficiently communicate results to clients.

What do you dislike about VWO Insights - Web?

The system does not allow for multi-page testing. Therefore, I am not able to follow a visitors complete flow throughout a site and must setup multiple tests instead. Additionally, I would like to see the system have the ability to have multiple logins allowing clients to go in and see their tests and results without seeing all of our clients listed.

What problems is VWO Insights - Web solving and how is that benefiting you?

Visual Website Optimizer has given us greater insights into high performing landing page designs and has allowed us to significantly increase our clients' conversions rates.

Read more
AU

Anonymous User

April 19, 2023 Source: G2.com
"Quality Analyst"
What do you like best about VWO Conversion Optimization Platform?

The installation can be done on the go just by installing a very lightweight code, called SmartCode. One does not get into the hassle of a lengthy and time-consuming installation process.

The installation process, basic tutorial, and learning journey are something that one can quickly get from their user-friendly documentation.

What do you dislike about VWO Conversion Optimization Platform?

Their core editor tool gets clumsy when you make multiple customizations. Also, for a new user, it gets tricky to make customizations that cannot be done via the options present on the user interface.

What problems is VWO Conversion Optimization Platform solving and how is that benefiting you?

Testing the website for the changes that may bring in more conversions or give a better user interface. Not only does it allows to divert the website traffic manually, but can be done automatically based on the performance of the version in a live environment- all this with the help of their Multi Arm Bandit (MAB) approach.

The best part is the VWO dashboard, which shows the performance of each hypothesis on the go, without having to go inside.

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed