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76% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
Your one place to manage IT services tickets and requests
One stop shop. You can do all the management, accounting, estimating in one setting.
Nothing so far. I am still learning so nothing to worry since you can ask for help if needed in youtube.👍
Just try it and you’ll not be disappointed.
My work became more efficient.
It's super easy to use, and nearly all of the features have work-flow that make logical sense. Easy to train up others on using the system as well. Customer support is very good as they also offers free training.
At this point, I have not experienced any negative elements. However, we are only three years into implementation.
I strongly recommend this solution to any business owner..
This software has enabled us to do tracking very easily. They have excellent customer support hence this has really improved our work. This system has helped us improve and see results quickly.
What honestly does the excellence of this tool is the cloud service since they make your website and your software product excellent. CRM and ERP solution in a single point. Being able to have immediate access to workflow software management, you can see the progress my teamwork is making. It is good to be used in marketing. It also provides a free trial installation to users.
The Android mobile application is not available until now is the only thing I do not like since it would be easier and more convenient to use.
I recommend tools this tool since it does what it says. Help your company increase profits by facilitating work.
We use it for project management, billing, time tracking with satisfactory results. It helps automate administrative tasks efficiently.
it's easily organised as compared to other helpdesk solutions. User's have an easy way of submitting. Categorizing tickets is easy in vorex.
Assigning tickets to other personnels and keeping tack of tme is something that stands out for vorex. How vorex picks up the Machine from it's agent is really convenient so we dont have to manually enter anything in system.
Sending notes as email is really awesome.
Filters in vorex are not user likeable. and the filters should show all categories of tickets as compared to just one.
It should have an option for conversation with user in a single email rather than sending separate notes everytime.
It should also show the time notated with number of tickets done for each helpdesk admin.
It's a good ticketing system.
I have used many ticketing systems in past. Vorex stands out with some features like picking up machine credentials automatically as compared to entering them manually.
we are using this as an helpdesk solution for our company. User submit tickets of their problems in this and we allocate it to different technicians around the company. We made a change from sysaid to vorex. I think vorex is really efficient as compared to sysaid. Sysaid didn't have a feature of entering ongoing time. Filters in sysaid were also difficult to use.
instant access to workflow software management and ability to track progress and time spent on projects and tasks
Sometimes a bit cumbersome to load, no other complaints
Give Vorex a try. You will find it very efficient.
Project management and time expensive tracking
This software is so helpful in business management. It not only helps in business growth but also help in manage other business related activities. It is providing free trial facility to the users also so that any user can use it without paying any amount which so much convenient.
I dislike the fact that it doesn't have a mobile app which would have made it more convenient and accessible.
Vorex has really helped my company and you need to try it.
This software not only supported to manage operations work but also grow our company business. My service call features helped to tracked the call timing and meetings. My grouped task feature helped our team to do work collectively.
This software is so helpful in business management. It not only helps in business growth but also help in manage other business related activities. It is providing free trial facility to the users also so that any user can use it without paying any amount which so much convenient. It's features CRM, Do to list, Finance, projects reports and many more helps a lot to manage the business and increase the business.
Mobile Android Application is not available which can make it more user friendly.
This software is so good and useful to manage the business activities and business management. This software offers many features which will help in increase the business so well. It is so much user friendly and robust in use. CRM, Inventory Management, Service Calls, Group Tasks all the activities can do at a time at a single place.
This software helped in management of our company business and increase the sales too. Expense report helped us to manage the expenses of sales team. Inventory feature helped to maintained the stock. This software not only supported to manage operations work but also grow our company business. My service call features helped to tracked the call timing and meetings. My grouped task feature helped our team to do work collectively.
the fantastic thing you can do is the immediate access to workflow software managemen.. you can see the progress you teamwork is doing.. it can be use in telecommunications, marketing and others jobs..
i dislike the price. its very expensive.. its hard to get another subscription.. but its a nice tool to use..
is very good tool to track all your stuff
it hepls me to track y finantial stuff
The best module Is service desk: a perfect solution to manage tickets, assignments, sla's and All other properties, best helped by a robust and complete workflow engine to automatize tickets moviment and notifications.
Finance module Is good for contract management but invoicing Is not adeguate for a complete usate.
We manage optimally support requests, project, time tracking, notifications and data analista.
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The fact they guide you through. Very satisfied with how the whole system operates.
I have not found any thing yet I hope to use it for future reference..
Vortex is great if your really into pc gaming. Your cloud holds your info and it's very easy once you figure it out.
My work looks professional now. I'm impressed