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VNC Connect Reviews

User Rating

4.3/5 (Based on 774 Ratings)

Rating Distribution

  • Excellent

    55.6%
  • Very Good

    32.8%
  • Average

    6.1%
  • Poor

    0.3%
  • Terrible

    5.3%

User Sentiments

Ease of Use, Cross-Platform Compatibility, Stable Connection, Secure Remote Access

Mobile App Limitations, File Transfer Issues, Occasional Connection Issues, Limited Free Tier Support

Do You Use VNC Connect?

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Review Summary

Users find the software easy to use and reliable, with fast connection speeds and a stable connection. The remote desktop feature is particularly praised for its low latency and high-quality graphics. However, some users have reported issues with the software's user interface, finding it cluttered and unintuitive. Additionally, a few users have experienced occasional connection drops and technical glitches. Overall, users generally have a positive experience with the software, highlighting its ease of use, reliability, and strong remote desktop capabilities.

Pros

  • Reliable, fast, and secure remote desktop tool.
  • Offers a range of collaboration features, including file sharing, text chat, and video conferencing.
  • Easy to use and set up, even for nontechnical users.

Cons

  • Occasional performance issues and lagging, affecting the smoothness and responsiveness of the remote connection.
  • Limited customization options, restricting users from tailoring the software to their specific needs and preferences.
  • Occasional connectivity problems and dropouts, causing disruptions during remote access sessions.
  • Lack of advanced features and functionalities compared to some competitors, limiting its suitability for complex remote management scenarios.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

December 6, 2023 Source: G2.com
"Small nonprofit - completely remote staff"
What do you like best about RealVNC?

I've been using RealVNC for over 3.5 years (since start of the pandemic), and I am amazed that it really has never given me a single issue. That is truly something to say. The service is consistent and pretty fast.

What do you dislike about RealVNC?

I think the login system is just a tad complicated, but honestly do not have suggestions to make it better! I think it just comes with the territory of VPN.

What problems is RealVNC solving and how is that benefiting you?

I worked completely remotely. RealVNC was easily set up for me quickly during the pandemic. It has been utterly instrumental in me doing ANY work whatsoever and I depend on it heavily, every day.

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AM

Anubhav M

November 22, 2023 Source: G2.com
"RealVNC is a robust remote access solution that stands out for its simplicity and effectiveness."
What do you like best about RealVNC?

One of the key strengths of RealVNC is its user-friendly interface. The software is intuitive, making it easy for both beginners and experienced users to navigate. The setup process is easy, requiring minimal configuration.

The connection is stable, and I've experienced minimal lag, even when working with resource-intensive applications like CAD work. It supports various platforms, including Windows, macOS, and Linux, ensuring compatibility with a wide range of devices. One feature of RealVNC that I love is its cloud connectivity, allowing users to access their remote desktops from anywhere with an internet connection. This flexibility is particularly useful for professionals who need to access their work machines while on the go.

What do you dislike about RealVNC?

While RealVNC offers a free version for personal use, the business licenses can be relatively expensive for larger organizations. Some businesses may find the pricing less competitive compared to alternative remote access solutions. Users may also encounter occasional problems when configuring firewalls or routers for optimal performance. While the support documentation is there, some users might find the initial setup a bit technical.

The free tier doesn't have much technical support, but I suppose that okay. Since its free. I do use it frequently and have had a relavtively problem free time. But if something does go wrong, fixing can be a hassle.

What problems is RealVNC solving and how is that benefiting you?

Remote Access to Desktops: I log into my office servers/laptops and even single board computers from my home if I need to check something or quickly help a collegue.

Cross-Platform Compatibility: It supports various operating systems, including Windows, macOS, and Linux. The cross-platform compatibilityreally helps out for use on robotics development and remote maintaince of servers.

Cloud Connectivity: The cloud connectivity feature lets us access the remote desktops without the need for complex network configurations. Plus its over the internet, from anywhere and anytime without having the hassle or the security risk of dealing with port forwarding, DNS and whatnot.

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ll

landy l

September 8, 2023 Source: G2.com
"Visual remote access terminal interface"
What do you like best about RealVNC?

1.Help me install complex software tools.

2.Operation simple easy to use.

What do you dislike about RealVNC?

Login authentication code a bit cumbersome.

What problems is RealVNC solving and how is that benefiting you?

When I set up an instance in AWS EC2, I can have remote desktop access through RealVNC and perform complex software installations such as Vivado,petalinux, and other tools.

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AU

Anonymous User

August 14, 2023 Source: G2.com
"Computer Professional's Experience"
What do you like best about RealVNC?

The outstanding quality/reliability of the application is what I like best, but the easy-to-reach team at RealVNC is also an important attribute.

What do you dislike about RealVNC?

The application occasionally "hangs," but it usually gets resolved after a few moments. However, sometimes I require the client on the other end to click an object or two to get things going again.

What problems is RealVNC solving and how is that benefiting you?

Ability to resolve client issues remotely -- which is vital when they're thousands of miles away, and especially now with COVID-19 even when they're close!

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DB

Dimitris B

August 12, 2023 Source: G2.com
"perfect app"
What do you like best about RealVNC?

speed and no problems to remote conections

What do you dislike about RealVNC?

it would be nice to have an indication for online pc in your account

What problems is RealVNC solving and how is that benefiting you?

work from anywhere to my company pc

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LM

Larry M

July 25, 2023 Source: G2.com
"Superb Machine to Machine management and Administrator Access"
What do you like best about RealVNC?

Ease of deployment and access to machines for help desk and administrative needs.

What do you dislike about RealVNC?

Updating the license used to be a problem, now we do it through policies.

What problems is RealVNC solving and how is that benefiting you?

The ease of access to any machine in our "fleet" that has the product installed. Management and help desk issues have become much easier with the applicalion of VNC>

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N

Nicholas

July 19, 2023 Source: Trustpilot.com
We've been using RealVNC in earnest for…
We've been using RealVNC in earnest for 50+ users since the pandemic. It has been solid and reliable, as far as I can tell we've had ZERO significant problems in 3 years of use. The fact that it began life as free open source software attracted me to use it, the price was a bonus.
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SK

Stephen K

July 3, 2023 Source: G2.com
"Works smoothly"
What do you like best about RealVNC?

Works seamlessly even with low bandwidth internet connections and I also like the ability to customize access permissions.

What do you dislike about RealVNC?

This product works without any flaws at any point and time.

What problems is RealVNC solving and how is that benefiting you?

I can remotely access computers and mobile devices which make technical support and device management easier.

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AT

Anthony T

June 28, 2023 Source: G2.com
"VNC is a Powerful Remote Administration Tool"
What do you like best about RealVNC?

VNC was easy to set up. Once the client side is configured, the connection is always there on the launcher, ready to go. I can connect almost immediately without end-user intervention. I have great controls from the toolbar such as sending CTRL+ALT+DEL, which is good when I'm using VNC through a remote session of my own. I can switch monitors or view all simultaneously. It stays connected through reboots, which is better than baked beans at a BBQ. VNC is one of those tools that you didn't know you needed but can't let it go. It makes remote administration just so much easier, especially on headless PCs. I have used ConnectWise and I feel that VNC is smoother.

What do you dislike about RealVNC?

I have used ConnectWise in the past and I feel like ConnectWise offered better information and logistics about a remote system. Maybe it is designed more for the MSP market, but the version of VNC I use lacks some of those tools that can really bring the whole package of remote administration, logistics, inventory, and information.

What problems is RealVNC solving and how is that benefiting you?

I use VNC to remotely administer a headless PC in a warehouse 2.5 hours away from my office headquarters. The warehouse guys don't want the role of adjusting the PC to suit their needs; they want IT to manage it for them. Since no one sits at that PC, I need to have extensive control over it remotely. VNC is a slick tool that allows me to do that and I use it every day.

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MC

Margie C

March 24, 2023 Source: G2.com
"Super helpful! They got my home office up and running without any glitches!"
What do you like best about RealVNC?

Their customer service is outstanding! Super fast!

What do you dislike about RealVNC?

Nothing yet! I log in all the time from my home office and never have any issues.

What problems is RealVNC solving and how is that benefiting you?

You are helping me to work from home when my son is sick or out on break. Or when I need to catch up on things over the occasional weekend.

Read more

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