viWorkAllocation Reviews

Get it running and it just works, week after week.

A little more flexibility would be helpful.

You will never find another product with better technical support.

Staffing -- on both the user and reporting ends -- becomes routine and efficient.

It is an overall easy system to figure out. Pretty straightforward.

I don't like the people page. I feel like it is harder to navigate and do things compared to the deal page.

I think this is putting everything in one centralized location that everyone can look at rather than putting it in excel. Also this allows for everyone to input rather than one person doing all the work.

Its ease of use, highly customizable and viGlobal's top notch customer support service.

Nothing at this time. the software performance has been excellent and consistent while viGlobal continues to provide us with excellent customer service support.

The software our firm used prior to viUtilize to capture and manage current workload assignments for fee earning staff was not performing well. We had complaints about its ease of use, and it also became cumbersome to customize as users from new practice groups and branch offices were added.

ViGlobal came up with a great tool - viUtilize/availability - which solved the problems we had once we signed up, and their customer support team with Kiho Yi in particular has been a great resource and always available. It has been eleven years since we first signed up and the software performance has been excellent and consistent while viGlobal continues to provide us with excellent customer service support.

it is used to capture and manage current workload assignments for fee earning staff

I only use work allocation for students to enter their work assignments. I'm sure there is more to work allocation than I use it for.

Nothing I can think of at this time. It was a bit of pain setting it up in the beginning but its fine now.

We used to have the students send us their work reports in a word document so this has saved us a lot of time.