Visual Matrix PMS Reviews

It's very easy to learn! And anything you do while learning can be easily fixed if mistakes are made.

Kinks in the system. It's not often but it can slow you down a little when it does happen.

After working on other hotel systems, I would definantly choose Matrix to work off of compared to the others.

Its simple and easy to use quick check in easy night audit. Very user friendly

It's simplicity is a little bit of a issue and doesn't give you a in depth look at the property

Property management

Its simple and easy to use quick check in easy night audit. Very user friendly

It's simplicity is a little bit of a issue and doesn't give you a in depth look at the property

What problems are you solving with the product? What benefits have you realized?

It’s so easy to get guests checked in quickly and efficiently. I love how it has housekeeping information on hand and everyone’s information kept on file so we don’t have to keep entering guests information.

Actually I have nothing I dislike about it.

I would recommend it because I believe it’s the best PMS system out there!

We have already fixed and solved all problems. Right now we are updating to windows 10 so the visual matrix customer support is helping us tremendously with this issue.

It’s so easy to get guests checked in quickly and efficiently. I love how it has housekeeping information on hand and everyone’s information kept on file so we don’t have to keep entering guests information.

Actually I have nothing I dislike about it.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

It has made reservations so much easier compared to the previous system that we were using. The organization of the tabs were top notch. It is not confusing and the software itself runs very fast. We have not had a glitch at all.

It was a little hard at first few days because we switched to Visual Matrix from the other software.

What problems are you solving with the product? What benefits have you realized?

It has made reservations so much easier compared to the previous system that we were using. The organization of the tabs were top notch. It is not confusing and the software itself runs very fast. We have not had a glitch at all.

It was a little hard at first few days because we switched to Visual Matrix from the other software.

We are making room reservations, managing sales and revenues and scheduling housekeeper schedules with Visual. It has always been accurate and reliable.

It is a very easy and self explanatory system.

There isn't anything u dislike about Visual Matrix.

It provides easy stay verification and the financial aspects are very easy to work with.

It is a very easy and self explanatory system.

There isn't anything u dislike about Visual Matrix.

What problems are you solving with the product? What benefits have you realized?

If you can fill in a form online you can use this program. It is very up to date with current technology and it looks appealing.

If you are on the cloud version and you have too many tabs open and one expires you get logged out of every tab.

There is also a glitch with creating a new reservation sometimes where you can't just cancel the reservation. You have to fill in data then cancel the reservation.

It is very user friendly and easy to learn.

The ease and speed of guest check in is increased, as well as integration of third party reservations.