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Virtru Reviews

User Rating

4.5/5 (Based on 358 Ratings)

Rating Distribution

  • Excellent

    65.9%
  • Very Good

    27.7%
  • Average

    3.1%
  • Poor

    0.3%
  • Terrible

    3.1%

Do You Use Virtru?

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Review Summary

Virtru is a popular choice for secure email communication, especially for those working in healthcare and other industries that handle sensitive data. Users consistently praise its ease of use, seamless integration with Gmail, and ability to encrypt emails with a single click. While some users report occasional glitches or difficulties with recipients opening encrypted emails, the majority find Virtru to be an effective and reliable solution for protecting privacy and ensuring compliance with regulations like HIPAA.

Pros

  • Virtru is easy to use and integrates seamlessly with Gmail, making secure emailing simple.
  • Virtru allows for secure control over email messages, ensuring sensitive information is protected.
  • Virtru's ability to 'pull back' or revoke emails after sending gives peace of mind for potential errors.

Cons

  • NonVirtru users may find the onboarding process cumbersome, especially for less techsavvy users.
  • The difference between Personal Intro and the secure body can sometimes be clunky to implement.
  • Virtru's functionality with aliases is limited, as encrypted emails won't work with them.

AI-Generated from the text of User Reviews

Reviews
SC

Susan C

October 27, 2023 Source: G2.com
"Seamless integration into Google Workspace email accounts for secure emailing"
What do you like best about Virtru?

This software is so easy to install and use. It's absolutely perfect for Gmail. One click of a button secures any email message, and the recipient doesn't have to have any special software to open it on the receiving end, either!

What do you dislike about Virtru?

I can't really think of any downsides. We love this software!

What problems is Virtru solving and how is that benefiting you?

We operate a HIPAA-related business with distributed staff, so private health and client information is exchanged electronically every day, including court filings and medical/financial records. Having an easy to use and problem-free software plug-in for our email is invaluable to us.

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KB

Karen B

October 26, 2023 Source: G2.com
"Virtu for complete assistance"
What do you like best about Virtru?

The ease of use and how user friendly it is

What do you dislike about Virtru?

the extra login and our side of it always needs to be switched on

What problems is Virtru solving and how is that benefiting you?

they've always solved any issue i've come across. the most recent update about more security has been a big help

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SF

Stephanie F

October 26, 2023 Source: G2.com
"Easy to use and keeps everything secure"
What do you like best about Virtru?

Virtu is easy to use and makes me fee confident that documents sent via email are secure.

What do you dislike about Virtru?

It does make sending emails a little more cumbersome, but is a small step.

What problems is Virtru solving and how is that benefiting you?

It allows us to send all emails securely over our network.

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JZ

Jeff Z

October 26, 2023 Source: G2.com
"Virtru is Wonderful"
What do you like best about Virtru?

That it integrates nicely with Google Workspace, is simple and easy to use and works exceptionally well.

What do you dislike about Virtru?

I'd love to see Virtru available for more email provider platforms and for personal (non-business) / individual use.

What problems is Virtru solving and how is that benefiting you?

We have a state funding agency who required our company to always communicate with them with encrypted emails and after lengthy homework searching for the best encrypted email solution that's secure and user-friendly, we narrowed down our selections to Virtru as our choice.

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KS

Kelly S

October 26, 2023 Source: G2.com
"Great Email Encryption Tool"
What do you like best about Virtru?

I love that I can manage all of the encrypted emails within my organization by accessing one portal and being able to see if the encrypted emails have attachments or if they have been opened by the recipient.

What do you dislike about Virtru?

Sometimes the chrome extension has a few issues and the encrypted emails don't work as expected, but that is few and far between.

What problems is Virtru solving and how is that benefiting you?

Confirming that all sensitive emails are encrypted and safe.

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di

drfirouz i

October 26, 2023 Source: G2.com
"Amazing Service for our Plastic Surgery Practice!"
What do you like best about Virtru?

It is very easy to integrate this software into your current patient communication. It turned our regular email into a safe, HIPAA-compliant method of speaking with patients. There are great tools such as unsend, retracting information, and a user-friendly interface that makes it easy to organize the office.

What do you dislike about Virtru?

Sometimes the service goes out and we have to refresh our browser.

What problems is Virtru solving and how is that benefiting you?

We need to be able to send and receive PII from patients and other offices.

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AU

Anonymous User

October 26, 2023 Source: G2.com
"Virtru is highly compatible with our work environment"
What do you like best about Virtru?

Virtru embeds right into gmail and works flawlessly within our domain. It makes sending encrypted emails easy even for those who do not understand how it works.

What do you dislike about Virtru?

Sometimes we have to re-activate it. It is only a minor inconvenience.

What problems is Virtru solving and how is that benefiting you?

It makes sending encrypted emails easy. The fact that we can toggle it on and off within the gmail send window is very convenient.

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CK

Charlie K

August 22, 2023 Source: G2.com
"Easy to use and administer email encryption service"
What do you like best about Virtru?

The service is very competitively priced and is easy to administer and manage.

What do you dislike about Virtru?

It took a little while to add accounts and make them co-terminus.

What problems is Virtru solving and how is that benefiting you?

We are a healthcare organization and need to be able to send and receive PHI and PII securely. Virtru integrates easily within our email so that the users don't require training to be able to use it.

Read more
AU

Anonymous User

August 18, 2023 Source: G2.com
"Great incryption service for business email."
What do you like best about Virtru?

The best and most helpful part about Virtru is the encryption service on emails. This allows me to send sensitive information pertaining to work in a secure manner.

What do you dislike about Virtru?

In my personal opinion I have not experienced a down side to Virtru.

What problems is Virtru solving and how is that benefiting you?

Email encryption that is used daily to protect sensitive information at all times.

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TG

Timothy G

August 15, 2023 Source: G2.com
"Affordable, simple and convenient"
What do you like best about Virtru?

Virtru makes email encryption easy. No new passwords, extra log-ins or other hoops to jump through.

What do you dislike about Virtru?

There is very little to dislike about Virtru. The closest I can get is that some people don't even realize it is encrypted.

What problems is Virtru solving and how is that benefiting you?

Virtru made it easy to send clients enctrypted email without making them jump through a lot of hoops.

Read more

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