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Viedoc Reviews

User Rating

4.6/5 (Based on 196 Ratings)

Rating Distribution

  • Excellent

    67.3%
  • Very Good

    29.6%
  • Average

    2.6%
  • Poor

    0%
  • Terrible

    0.5%

Do You Use Viedoc?

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Reviews
AI

Ana-Marija I

June 2, 2025 Source: G2.com
I am going through the training process on how to build and manage studies using Viedoc
What do you like best about Viedoc?
The advantages of using Viedoc are that the platform is very user-friendly, you don't need to have any prior knowledge of Viedoc as there are comprehensive training resources available that are very well designed and easy to follow. Building forms and creating workflows is intuitive and simple, but also due to the possibility of using java script, a lot of advanced customizations can be done.
What do you dislike about Viedoc?
Something I don't like regarding Viedoc is the roles system because it seems a bit complicated but I am new to this whole process so maybe it is just the matter of adjustment
What problems is Viedoc solving and how is that benefiting you?
Viedoc is solving the lack of clinical trial management system in our company
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AM

Amanda M

May 30, 2025 Source: G2.com
Viedoc Usability
What do you like best about Viedoc?
My experience with Viedoc has been excellent. The database is very customizable and has been able to meet the needs of each of our studies. I am most impressed by the usability of the ePRO system and the extremely high compliance that we have been able to reach using the platform. Customer Support has been excellent with quick turnarounds and response time.
What do you dislike about Viedoc?
I would love to see an upgraded eTMF system and the integration of eConsent. I know these things are in the works and hope we can utilize them in the future.
What problems is Viedoc solving and how is that benefiting you?
We use it as the database for our study and for the eTMF feature. The eTMF is also used for Informed Consent monitoring.
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VR

Verified User in Research

May 23, 2025 Source: G2.com
PRO as in ViedocMe has helped us achieve incredible follow-up compliance! Experienced Data Manager with over 3300 Viedoc account logins
What do you like best about Viedoc?
User interface, reporting, ePRO and amazing product specialists!
What do you dislike about Viedoc?
Limited number of languages that can be translated and configured in ePRO questionnaires.
What problems is Viedoc solving and how is that benefiting you?
Their e
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VC

Verified User in Consulting

April 8, 2025 Source: G2.com
Friendly and strong experience using Viedoc
What do you like best about Viedoc?
I like the friendly front-end of the EDC, the ability to copy and paste questions, and that the design phase is set on a clear way to get with a strong EDC. Additionally, I like that the design, integration, and implementation are easy and that it can be exported to agillitate design creation. Extra point: Support is very responsive, and they already seek to provide you with the best solution.
What do you dislike about Viedoc?
That sharing the same study in Trainign and Production is not recommended. I also dislike that the desault view is the Cards view instead of the List view
What problems is Viedoc solving and how is that benefiting you?
The capability to build a simple and complete EDC, with clear guidance on the process.
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VC

Verified User in Hospital & Health Care

April 7, 2025 Source: G2.com
Viedoc
What do you like best about Viedoc?
Viedoc is UI friendly EDC and if I face any problem customer support will imediately rectify that.
What do you dislike about Viedoc?
Autosave is not available, so that many of the time data will be lost.
What problems is Viedoc solving and how is that benefiting you?
Electronic data management, security and storage
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VR

Verified User in Research

April 7, 2025 Source: G2.com
User friendly
What do you like best about Viedoc?
Will consider user's request and update Viedoc based on the request
What do you dislike about Viedoc?
Nothing is to dislike as such. Screen log in time can be extended.
What problems is Viedoc solving and how is that benefiting you?
If anything is raised to support team, it will be considered and updated as soon as possible, if it is really required.
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AR

Andreia R

April 3, 2025 Source: G2.com
Viedoc is the best EDC option for Latim America studies
What do you like best about Viedoc?
Ease of implementation, customer support and ease of use
What do you dislike about Viedoc?
Integration with other platforms, missing of a cleaning dashboard before implement an edit check
What problems is Viedoc solving and how is that benefiting you?
The platform offers a competitive cost to Latam countries with an excelent solution.
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SV

Sanchita V

December 9, 2024 Source: G2.com
5 years.
What do you like best about Viedoc?
Viedoc is very user friendly interface, easy to understand and navigate through. Becasue of this the time taken to train for the EDC is minimal to become proficient. It offers customizable study workflow and tailoring it according to trial specification is easy. Good query management feature which maintains data accuracy. Integration feature is seamless. Customer support is responsive.
What do you dislike about Viedoc?
The logged in time for viedoc is less, it should be updated to atleast 30min when left ideal. Complex conditional logic or implementation of dynamic form is not easy when compared to other advanced EDCs. It is not very cost effictive for smaller organization or small budget studies.
What problems is Viedoc solving and how is that benefiting you?
Streamlining data collection, data quality improvement, makin decision making faster, regulatory compliance, improved collaboration, enhanced tracking and monitoring. I'm a data manager using Viedoc since the past 2.
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ST

Sandeep T

December 9, 2024 Source: G2.com
Very simple, User friendly, Variation available for customization, constantly updating and growing
What do you like best about Viedoc?
As a developer, the viedoc have lot of functionality that makes our job easy. It is user friendly as well as easily customizable based on the customers requriement.
What do you dislike about Viedoc?
Viedoc is easy for basic implementation and also capable to handle lot of customer requriement for the Clinical Trials.
Recommendations to others considering Viedoc?
At last, Viedoc team (support team) helps a lot if there is any updates or bug is identified during critical times.
What problems is Viedoc solving and how is that benefiting you?
As a developer, there are few things that can be updated to make job more convieneint. We can discuss about the updates that can be done in the revision version of any version, since it is limited to some minor updates.
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RK

Rajat K

December 9, 2024 Source: G2.com
Fast and easy to work and constantly updated based on user feedback
What do you like best about Viedoc?
I have worked in development on several EDCs however, viedoc is the most user friendly and can handle much complicated functionalities without much hassle from the developer's POV.
What do you dislike about Viedoc?
Limitations with respect to the developing complex study design as compared to other EDCs and handling eSAE reports.
What problems is Viedoc solving and how is that benefiting you?
I find viedoc the most efficient and user friendly to work as a developer. It is easier to meet timelines without much hassle during development. Also , the system gets regular updates that fixes any known issues for further ease of users.
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