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VidCruiter Reviews

User Rating

4.8/5 (Based on 332 Ratings)

Rating Distribution

  • Excellent

    80.4%
  • Very Good

    18.1%
  • Average

    0.9%
  • Poor

    0.3%
  • Terrible

    0.3%

User Sentiments

User-Friendly Interface, Excellent Customer Service, Efficient Hiring Process, Customizable Platform

Complex Template Creation, Limited Language Assessment Features, Lack of Applicant ID, Calendar Integration Issues

Do You Use VidCruiter?

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Review Summary

Users applaud VidCruiter's user-friendly interface and comprehensive features, with many highlighting its intuitive design and ease of use. The platform's video screening capabilities are a key selling point, with reviewers praising its efficiency and effectiveness in streamlining the hiring process. Additionally, the customer support team receives high marks for its responsiveness and willingness to go the extra mile. However, some users mention occasional technical glitches and limitations in customization options, suggesting room for improvement in these areas.

Pros

  • Easytouse video interviewing platform with intuitive interface and userfriendly features.
  • Customizable hiring process with options for automated applicant screening and candidate ranking.
  • Comprehensive video analysis and reporting tools to assess candidates' skills and cultural fit.
  • Secure and reliable platform with encryption and data protection measures to safeguard sensitive information.

Cons

  • Limited integration options with other HR systems, requiring manual data entry for some processes.
  • Occasional technical issues and glitches reported by users, affecting the seamlessness of the platform.
  • Some users have expressed concerns about the pricing structure and subscription costs.
  • Customer support response times could be improved for faster resolution of queries and issues.

AI-Generated from the text of User Reviews

Reviews
DF

Dina F

December 12, 2023 Source: G2.com
"Excellent Platform!"
What do you like best about VidCruiter?

This platform is very easy to navigate. Very simple to learn.

What do you dislike about VidCruiter?

Auto emails going into junk mail! But that is not any fault of this product. I would like an email when an applicant's reference is totally completed.

What problems is VidCruiter solving and how is that benefiting you?

The benefits is that it has saved so much time by not having to physically call, email references. It has lightened my work load immensely.

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FD

Frank D

October 12, 2023 Source: G2.com
"VidCruiter offers efficient, creative solutions for our unique needs."
What do you like best about VidCruiter?

The team will work closely with you to develop customized solutions that make hiring- and even recruitment- much easier for your company, no matter the industry you are in.

What do you dislike about VidCruiter?

There are limits to what it can do in terms of building language assessments.

What problems is VidCruiter solving and how is that benefiting you?

It's allowing us to implement onboarding assessments and educational materials for language interpreters across a range of 85 different languages, with plans to expand to even more languages.

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CD

Colleen D

September 15, 2023 Source: G2.com
"Great System and even better team to work with"
What do you like best about VidCruiter?

We are hiring at a faster rate and making the process streamlined for our recruiting team and HR team. The customer service you receive from the team is better than expected.

What do you dislike about VidCruiter?

Nothing. We love everything! We cannot wait to see what the come out with next

What problems is VidCruiter solving and how is that benefiting you?

Getting applicants through the hiring process faster and allowing us to get them to orientation is a timely manner. We hired twice as many people this Summer than in 2022 and that is all thanks to their expedited hiring and video interviews.

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AU

Anonymous User

August 28, 2023 Source: G2.com
"Great product and customer service"
What do you like best about VidCruiter?

Customer service and detailed training are some of the great qualities of Vidcruiter.

What do you dislike about VidCruiter?

We are yet to encounter anything we dislike.

What problems is VidCruiter solving and how is that benefiting you?

We went with Vidcruiter to help streamline hiring, interviewing and most tasks related to the hiring process.

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NR

Nicole R

August 24, 2023 Source: G2.com
"Most Efficient Way to Staff!"
What do you like best about VidCruiter?

With the help of VidCruiter, I was able to successfully run 7 processes in 2 years. Using VidCruiter has improved the quality of our processes significantly. The tools they provide allow us to easily track and assess each candidate. It’s very easy to go from one phase to another and back again. Searching for candidate files is very easy and takes but seconds.

We are now able to process large collective processes within 5 months (from the time screening starts to the pool being established – incl. testing and interviews). Being able to shorten the timeframe without it affecting the quality in a negative way, has allowed us to do more in less time.

The VidCruiter team that was assigned to us has been wonderful since day 1. They are extremely helpful, knowledgeable and quick to respond. The best part is that we have been working with the same team for over 2 years! This gave us an opportunity to build a strong working relationship. Our assigned VidCruiter team is also very engaged. They hold meetings with various shareholders within our department so we can get together and learn from each other. They don’t just provide advice, guidance and suggestions to us, they also listen to our suggestions. When we have a good suggestion, they always look into implementing it.

The VidCruiter help desk is also extremely helpful. My team contacts then on a regular basis with various questions. They help to resolve quick issues and they also aid in guiding when we are unsure on how to complete various tasks. They always answer within 5 minutes, and they are always very knowledgeable and helpful. They are also very helpful with our clients. Our clients can also contact them anytime and they get a response within minutes.

Overall, I am very pleased with VidCruiter and cannot imagine running processes without them. They have made my job significantly easier.

What do you dislike about VidCruiter?

I honestly don't have anything to say. I've only had good luck with VidCruiter.

What problems is VidCruiter solving and how is that benefiting you?

Time savings. Prior to using VidCruiter, processes would take us a year or more. Now, we are running processes within 5 months. Not only are we only taking 5 months, but we are running more than 1 process at a time.

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TR

Taylor R

August 17, 2023 Source: G2.com
"VidCruiter Partnership"
What do you like best about VidCruiter?

So far our experience with VidCruiter has been fantastic. The platform itself is extremely user friendly and easy to navigate. However, the best part about VidCruiter has been the amazing partnership we have gained. The team is always responsive and eager to help when needed. The training provided has been a major factor of our success in the platform thus far. Our candidates have been higher quality and the hiring process has become faster and more efficient. I would highly reccommend Vidcruiter and their team.

What do you dislike about VidCruiter?

So far I do not have any concerns regarding the system. Any concerns or changes we have wanted to make the team had responded and reacted within hours. They work with us to create a platform that is just right and makes the most sense for our business.

What problems is VidCruiter solving and how is that benefiting you?

Vidcruiter has provided us with a space for all of our hiring needs. It eliminates the need for mulitple programs or systems and has all the information in one spot.

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WW

Wendy W

August 13, 2023 Source: G2.com
"outstanding product and company"
What do you like best about VidCruiter?

literally everything. the process, the team and the final project was all much better than I hoped. My entire staff is excited and feels confident that this was a great idea for BLI

What do you dislike about VidCruiter?

nothing - we have not had any issues with the product/team or the role out.

What problems is VidCruiter solving and how is that benefiting you?

to get to know 1000 trainers again

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CB

Cathie B

July 27, 2023 Source: G2.com
"Fabulous experience and service"
What do you like best about VidCruiter?

The staff at VidCruiter are professional and supportive. Each of my concerns is addressed in a timely and competent manner. My team felt supportive from end-to-end in our project.

What do you dislike about VidCruiter?

Nothing negative to report. This has been an incredible experience.

What problems is VidCruiter solving and how is that benefiting you?

With more than 270 store locations across the country, our management team has one automated, easy-to-use system for talent management. Allowing managers to perform virtual interviews will allow for more scheduled interviews in a quicker timeframe.

Read more
AU

Anonymous User

July 6, 2023 Source: G2.com
"Support Team Service is Amazing"
What do you like best about VidCruiter?

I like how anytime I have a question or concern about anything I am doing on the platform, there is always a VidCruiter team member ready and able to answer any question I have.

What do you dislike about VidCruiter?

I find the text boxes challenging to navigate when doing copy and pasting, and I wish they were more user-friendly for those who are not great with technology to make it easier for them to use.

What problems is VidCruiter solving and how is that benefiting you?

Vidcruiter is helping us manage the volume of applicants when applying to processes. When we use Vidcruiter for processes we are more efficient and effective in our hiring practices

Read more
JO

Justine O

June 1, 2023 Source: G2.com
"Vidcruiter makes interviewing easy and efficient"
What do you like best about VidCruiter?

The customer service is probably the best feature, but it is intuitive and easy to use!

What do you dislike about VidCruiter?

Nothing! I have been thrilled with the product and the team!

What problems is VidCruiter solving and how is that benefiting you?

Interviewing hundreds of students in a fast and efficient way!

Read more

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