VerticalResponse Reviews

User Rating

3.7/5 (Based on 494 Ratings)

Rating Distribution

Excellent
28.1%
Very Good
36.6%
Average
23.5%
Poor
5.1%
Terrible
6.7%

User Sentiments

User-Friendly Interface, Affordable Pricing, Effective Email Marketing, Comprehensive Analytics

Outdated Templates, Occasional Technical Issues, Limited Design Flexibility, Email Deliverability Issues

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Review Summary

Users generally have positive experiences with the software, praising its user-friendly interface, extensive email marketing features, and responsive customer support. However, some users have reported occasional technical glitches, limited customization options, and a lack of advanced features. Additionally, pricing concerns have been raised, with some users expressing dissatisfaction with the cost of certain plans. Overall, users find the software to be a reliable and effective email marketing tool, but suggest room for improvement in terms of customization and pricing.

Pros

Affordable pricing plans, making it accessible to businesses of various sizes.
Userfriendly interface, allowing for easy navigation and campaign management.
Comprehensive email marketing features, including templates, automation, and personalization.

Cons

Limited integrations with thirdparty applications, restricting seamless data transfer.
Occasional technical issues reported by users, impacting campaign performance and reliability.

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Reviews

Richard Staines

December 30, 2023 Source: Trustpilot.com

Effortless Email Marketing!

VerticalResponse is a game-changer for email marketing. Their intuitive platform makes creating and sending emails a breeze. The analytics are on point, helping us fine-tune our campaigns for maximum impact. Plus, the responsive customer support is a lifesaver. Highly recommend! 👍

John Cole

October 17, 2023 Source: Trustpilot.com

Vertical Response is Truly The Best!

Our company finds Vertical Response highly commendable for the following reasons:

1) The pricing structure is both budget-friendly and flexible.
2) The email editor is user-friendly, featuring drag-and-drop functionality and customizable templates.
3) Vertical Response's AI content generation tools streamline email creation and enhance campaign effectiveness.
4) Customer support is responsive and reliable, complemented by extensive documentation.

In conclusion, Vertical Response is a valuable asset for our email marketing efforts, offering flexible pricing, an intuitive editor, and advanced AI content generation capabilities. It's well worth the investment.

Quick Debug

October 9, 2023 Source: Trustpilot.com

Effective and User-Friendly

VerticalResponse is an effective and user-friendly email marketing tool. Its drag-and-drop editor simplifies email creation, and list management and analytics are strong points, aiding in effective targeting and campaign optimization.

While generally responsive, customer support could be faster during peak times. Adding more advanced customization options would be a valuable improvement.

In conclusion, VerticalResponse is effective and user-friendly, with potential for further enhancements in customer support and customization.

Brannon C

September 7, 2023 Source: G2.com

"Great platform for making marketing content!"

What do you like best about VerticalResponse?

I really like the ease of use when creating newsletter and email blasts. I also like how everything is drag and drop, and you don't need to know anything about coding to make a professional looking newsletter.

What do you dislike about VerticalResponse?

The image uploading system is quite buggy, and sometimes won't respond when I try to replace an asset contained within the newsletter.

What problems is VerticalResponse solving and how is that benefiting you?

We have send out email blasts with a montly video newsletter for a retainer client that sales plant prodcuts. This allows us to send out video content pertaining to their monthly sales, as well as flash sales with the swift click of a button. We can customize the newsletters to change with the seasons and themes, and it's all around a very easy to use interface.

Anonymous User

March 14, 2022 Source: G2.com

"Solid Email Marketing"

What do you like best about VerticalResponse?

Simple layout makes it easy for me to create professionally designed email marketing pieces with ease

What do you dislike about VerticalResponse?

The grouping of contacts is a little cumbersome as is the ability to delete a campaign if you just want to trash it in design and start over.

Recommendations to others considering VerticalResponse:

Vertical Response if an excellent answer to email marketing needs

What problems is VerticalResponse solving and how is that benefiting you?

Its made frequent emailing multitudes much easier and by getting information out, I get sales leads in.

Sunita A

March 13, 2020 Source: G2.com

"Customize Your Email Campaign with Custom Landing Page Builders"

What do you like best about VerticalResponse?

Easy to create Custom Landing page for your email campaign.

Track and monitor your Email campaign performance.

Advance Email features to Send unlimited emails report.

Customizable pop-up forms and Automated follow-up emails.

It provide Live customer support to solve issue in emails campaign.

What do you dislike about VerticalResponse?

We are using Vertical Response for our business and find great response with it. It provide services in limited budget with advance functions. Non of the issue got after using it.

Recommendations to others considering VerticalResponse:

We recommend VerticalResponse for business growth, It was amazing experience with VerticalResponse email software. It provides secure system to hide your personal information.

What problems is VerticalResponse solving and how is that benefiting you?

When we were searching best email marketing software for our business than we found Vertical Response email software. We checked it prices and services, Everything fit in our budget and fulfill our business requirement. First we used its basic version and after that pro version to increase business profit. It was awesome experience for our business. It is easy to send bulk emails directly to customer with out spamming. In it we can customizable pop-up forms, landing pages, according to business need.

Valued Customer

July 31, 2019 Source: Trustpilot.com

Affordable service.

Date of experience: August 01, 2019

Ase Bence

July 23, 2019 Source: Trustpilot.com

Very pleased with the help I received

Date of experience: July 24, 2019

New England Chapter, PRRT&HS (non-profit)

July 22, 2019 Source: Trustpilot.com

Started using VR free and keep using it paid

Started out using VR free when our organization was smaller. Everything worked perfectly. When we crossed the pay threshold, we kept using VR because it is so easy and reliable - and economical.

J. Edwards

April 30, 2019 Source: Trustpilot.com

I highly recommend VerticalResponse as…

I highly recommend VerticalResponse as it is very user friendly. I looked at others, and none of them can compare to the professional service that VerticalResponse offers its customers.

VerticalResponse Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use VerticalResponse?

Review Summary

Pros

Cons

Richard Staines

John Cole

Quick Debug

Brannon C

Anonymous User

Sunita A

Valued Customer

Ase Bence

New England Chapter, PRRT&HS (non-profit)

J. Edwards

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