Vertex Cloud Reviews

PROS: Vertex Cloud produces returns for you. The only thing you have to do is upload necessary files/data. My team no longer have to stress out preparing taxes manually.

CONS: Vertex doesn't offer training for users to have better experience in using the software. I also hope there would be an on-call agent that can help with the configurations.

PROS: What I like best about this software is their customer service! The agent assigned to us has been very responsive and pro-active. Very knowledgeable on the filing processes.

CONS: There should be an assigned representative from the very start.

PROS: Vertex Cloud is an excellent, user-friendly app. Business transactions are now done with ease and convenience.

CONS: Nothing to dislike! This app is great.

PROS: I love the software especially because it allows us to store exemption certificates. The software is also really easy to use and access.

CONS: Can't think of anything I hate about the software.

PROS: This software automates preparation of tax returns and calculation of sale tax. I love that it's accessible through the web.

CONS: I can't think of anything bad about it. I just hope it keeps on improving.

PROS: The software gives us monthly updates. Because of Vertex Cloud, we no longer have to have a hardware installed to help us with our tax work.

CONS: All good for now!

PROS: Vertex makes everything easier for us. It auto-calculates taxes based on the tax policies of different States. It considers tax-exempt customers. Taxes are calculated real-time! I also love that we get to integrate the system in our website.

CONS: We experienced some glitches that resulted to sale losses.

PROS: The software is really helpful when it comes to tax-related tasks. I love how it expedites our process especially in tax reporting.

CONS: None so far! Great software.

PROS: It keeps our system updated whenever there are changes with the tax State laws.

CONS: It doesn't cater well to companies from other countries.

PROS: The software is cost-effective because it improves a lot of aspects in our work. It automatically adjusts whenever there are changes with tax laws of various states. They also have A+ customer support. I stopped worrying about audit because of Vertex.

CONS: Check accuracies and issues can take time. There is also no option to manually post tax exempt sales. I've also experienced some troubles in downloading information.