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Vendr Reviews

User Rating

4.8/5 (Based on 109 Ratings)

Rating Distribution

  • Excellent

    83.5%
  • Very Good

    11.9%
  • Average

    3.7%
  • Poor

    0.9%
  • Terrible

    0%

User Sentiments

SaaS Spend Management, Contract Negotiation Support, Workflow Automation, Time & Cost Savings

Occasional Technical Issues, User Interface Complexity, Limited Multi-Currency Support, Onboarding Challenges

Do You Use Vendr?

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Review Summary

User reviews for Vendr highlight its effectiveness in streamlining SaaS vendor management, automating onboarding and offboarding processes, and securing favorable pricing. Users praise the platform's ability to centralize contract data, track renewals, and provide insights into market pricing. While some users report initial setup challenges and limitations with reporting functionality, overall sentiment is positive, with many users emphasizing the significant time and cost savings Vendr provides.

Pros

  • Saves significant time and money on SaaS negotiations.
  • Centralizes vendor management and renewal tracking in one location.
  • Provides indepth market insights and helps secure better pricing.
  • Streamlines onboarding and offboarding processes for employees.

Cons

  • Some SaaS vendors are not yet supported by the platform.
  • The user interface can be challenging to navigate for some users.
  • Limited flexibility in creating customized reports for specific needs.
  • Integration with certain HR software (like Rise People) is not yet available.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

September 28, 2023 Source: G2.com
"Saves Time and Money"
What do you like best about Vendr?

The worst part about negociating contracts with SaaS vendors is not knowing their pricing. Having a good idea about what the range of prices that they typically charge customers is a huge advantage. Hat's off to Vendr for giving their customers this information in as much detail as possible. To top it off, Vendr does the negociating for you. It save time and money.

The other advantage of Vendr is their organization of all Vendors in one location. From renewals to licensing details, they put all the information at your fingertips. No more spreadsheets or disorganized WIKI pages. The time savings is well worth the cost.

Their support throughout the sales process is excellent. They really want to understand what contract terms are important to you, not just price. They can use all the levers to get the contract to reflect not just the best price, but also the most favorable terms taylored to your needs.

What do you dislike about Vendr?

It seems like some SaaS company salepeople are ignorant about Vendor. They don't know how to interact with them because they don't fit the mold of "partners", which are known entities in the sales process. Educating SaaS sales people about Vendr's role is the only small disadvantage. It can slow down the sales cycle a bit.

What problems is Vendr solving and how is that benefiting you?

Managing vendors, renewals, and contract negociations

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MD

Mark D

September 21, 2023 Source: G2.com
"Prompt customer service"
What do you like best about Vendr?

All the staff have been supportive and very responsive to any questions or issue when they arose.

What do you dislike about Vendr?

The only issue I have, which has been raised is I need to download PDF documents, loaded to view.

What problems is Vendr solving and how is that benefiting you?

Vendr is going to take over the negotiation process from the team to free up some time. Centralized location to record SAAS expiry dates to ensure timely decisions are made

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FC

Felipe C

September 6, 2023 Source: G2.com
"Awesome rssults"
What do you like best about Vendr?

Works well and help us to sell more to our prospects

What do you dislike about Vendr?

Nothing, the plattafrm works very well in all cases

What problems is Vendr solving and how is that benefiting you?

Sales cycle

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AU

Anonymous User

April 4, 2023 Source: G2.com
"Vendr streamlined our SaaS procurement process"
What do you like best about Vendr?

I like how Vendr has simplified our procurement process. The service its team offers is invaluable because I can have them negotiate the contracts on my behalf. It's also great to have all our platforms in one unified location.

What do you dislike about Vendr?

I had some dislikes in the past regarding the self-service part of the process and their old portal, but I'm much happier with the new upgrades introduced recently.

What problems is Vendr solving and how is that benefiting you?

It's primarily solving the procurement process and the complexity of managing vendor relationships. Having a unified platform for tracking all SaaS platforms the organization uses is also one of the significant benefits.

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SM

Steve M

March 12, 2023 Source: G2.com
"Invaluable partner in managing SaaS vendors."
What do you like best about Vendr?

The team is engaging and deeply helpful, from sales to onboarding to account management to deal negotiators to technical support.

Real savings and better deals have been actualized well above the cost of Vendr.

The software itself is an outstanding management tool and is now indispensable to us.

What do you dislike about Vendr?

There is some initial setup, but this is primarily a "how clean is your import data" issue rather than any fault of the product/service itself. If your SaaS vendor data (next renewal date, cost, owners, etc.) is not perfectly clean or complete, the Vendr app also helps with that. It is more approachable than a random spreadsheet and supports attachments like actual contracts.)

What problems is Vendr solving and how is that benefiting you?

Vendr is getting us incredibly organized, pulling teams together (decision makers, software purchasers), and helping us to make much better decisions on renewals and on new products.

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RR

Robyn R

March 10, 2023 Source: G2.com
"Vendr has saved us both time and money"
What do you like best about Vendr?

Vendr has helped us negotiate many contracts, which, due to time and workload constraints, we would not have been able to negotiate as successfully ourselves. We've saved countless hours of back and forth, as well as hundreds of thousands of dollars in discounts. The team is wonderful to deal with and has really helped us shoulder the burden of software purchasing.

What do you dislike about Vendr?

There aren't downsides to Vendr that I can think of. They are constantly working on improving their product, and I find that they've addressed any historical problems I've had with the software (ie: deal profiles not having a space to save contracts on the website).

What problems is Vendr solving and how is that benefiting you?

Vendr has solved our problem of the centralization of all our larger SaaS spend and helped us negotiate the best price for all new purchases and renewals.

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DC

Dan C

March 10, 2023 Source: G2.com
"SaaS Purchasing Made Easy"
What do you like best about Vendr?

The best thing about Vendr is that they have insights into what fair market value is for SaaS, eliminating the mystery around pricing when we make a purchase. This data, combined with Vendr doing the negotiations on behalf of my company, allows us to get the best pricing while allocating our procurement resources to other deals.

What do you dislike about Vendr?

The only thing I dislike about Vendr is that the data is limited to SaaS, it would be so amazing if there was data like this for every category that my team sources.

What problems is Vendr solving and how is that benefiting you?

Vendr solves two problems for me; the first is providing pricing data on SaaS, and the second is handling the negotiations on our behalf. This benefits us by giving us peace of mind that we are getting great deals on SaaS and provides the procurement team with bandwidth relief to work on additional deals.

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HW

Henry W

March 6, 2023 Source: G2.com
"Don't have a budget for a Buyer? Let Vendr handle this for you."
What do you like best about Vendr?

Vendr has returned time and energy to our employees hired to sell, market, and develop our products and services. It saves our employees from researching, negotiating and buying solutions to help them do what they need to do. Vendr has internal knowledge of the best prices we can get for our SaaS purchases, do all of the negotiating and manage the internal compliance like legal, security and budget approval, to complete these purchases.

What do you dislike about Vendr?

I wish Vendr can help with other purchases outside of SaaS.

What problems is Vendr solving and how is that benefiting you?

We use a variety of SaaS products to help our organization. From Salesforce to Netsuite to various Marketing and Engineering SaaS solutions, our employees were left to find services and negotiate independently without knowing what the market pricing calls for. Vendr has the inside track on how much these solutions are worth and helps us determine a fair price. They also help navigate our internal compliance for contract, budget and security approvals and keep track of all of these contracts when it comes to renewals. This lets our employees do what they were hired to do, leaving this work for Vendr to handle.

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TH

Tessa H

March 2, 2023 Source: G2.com
"Add SaaS procurement specialists to your team"
What do you like best about Vendr?

We save time & money by using Vendr's buying team. Their added SaaS management tools make their services even more valuable to our lean team. Manage purchases, contracts & renewals in one place.

What do you dislike about Vendr?

I see no downside to using Vendr. Their team is an extension of our own team.

What problems is Vendr solving and how is that benefiting you?

Vendr streamlines our SaaS purchasing & renewal, using a consistent process. I'm not an expert on pricing for each the 150+ applications our company has in our SaaS stack, Vendr ensures the best pricing is negotiated.

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FC

Francesco C

January 27, 2023 Source: G2.com
"Buyer as a Service with a 1000% R.O.I. and a great SaaS management platform"
What do you like best about Vendr?

During our first year with Vendr we saved more than $300K on SaaS deals (new software purchases, upgrades and renewals), we saved a lot of time leveraging their support in compliance and legal review and as a free bonus we gor a great SaaS management platform for free thanks to their Blissfully acquisition

What do you dislike about Vendr?

Vendr 2.0, the merge of the Vendr and Blissfully platforms has partially disrupted some of our reports and processes, we know Vendr is working to fix most of the issues and we hope they'll provide new useful features in the coming quarters

What problems is Vendr solving and how is that benefiting you?

Thanks to their experience in negotiating SaaS deals, we can be assured that we get fair pricing from our 200+ SaaS suppliers. We learned lots of negotiation techniques and we better understood the pricing models of our SaaS tools.

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