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Vendasta Reviews

User Rating

4.5/5 (Based on 498 Ratings)

Rating Distribution

  • Excellent

    70.5%
  • Very Good

    20.5%
  • Average

    3%
  • Poor

    1.8%
  • Terrible

    4.2%

User Sentiments

Comprehensive Product Marketplace, Excellent Customer Support, Robust Sales & Marketing Tools, White-Label Platform

Limited Third-Party Integrations, Occasional Platform Performance Issues, Confusing User Interface/User Experience, Steep Learning Curve

Do You Use Vendasta?

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Review Summary

Vendasta offers an impressive reputation management solution with features like review monitoring, automated review requests, and a strong social media presence. While users appreciate its customizable templates and easy-to-use dashboard, some find that the reporting features could be more robust. Additionally, the pricing structure may not be suitable for businesses with a limited budget. Overall, Vendasta is a solid choice for businesses looking for a comprehensive reputation management solution, but those seeking advanced reporting capabilities or budget-friendly options may need to explore alternatives.

Pros

  • Comprehensive reputation management tools help businesses monitor and improve their online presence.
  • Streamlined social media management capabilities simplify content creation and scheduling.
  • Intuitive dashboard provides a centralized hub for managing multiple locations and campaigns.

Cons

  • Limited customization options may hinder some businesses' ability to tailor the platform to their specific needs.
  • Reporting features could be more robust, providing deeper insights into campaign performance.
  • Integration with certain thirdparty platforms may be limited, potentially restricting data consolidation.

AI-Generated from the text of User Reviews

Reviews
AB

Alan B

February 4, 2024 Source: G2.com
"Great Solutions"
What do you like best about Vendasta?

As an agency, being able to offer clients instant solutions with support is huge. It's even better since we can offer them as white label solutions, all within one comprehensive dashboard.

What do you dislike about Vendasta?

Sometimes the products and services don't quite fit or live up to the expectations, but the support is very helpful, as is the community, and there is a constant push to improve and add features.

What problems is Vendasta solving and how is that benefiting you?

Scalability. Being able to offer professional solutions and enterprise level products with entry level subscriptions makes our agency look good.

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MW

Michelle W

December 29, 2023 Source: G2.com
"Highly recommend Vendasta"
What do you like best about Vendasta?

How helpful and supportive the team is no matter what question I may have. Also all the resources that are available and so uselful.

What do you dislike about Vendasta?

The international fees for my membership being in the US.

What problems is Vendasta solving and how is that benefiting you?

They are helping me with my first agency client and walking me through things, even if I need it repeated to make sure I got it.

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JW

Joshua W

December 1, 2023 Source: G2.com
"Vendasta is wonderful"
What do you like best about Vendasta?

Shifting into a new career field is not the easiest thing in the world. I found the training in the Conquer Local Academy to be critical in my development as a new agency partner.

What do you dislike about Vendasta?

Not much honestly. There are a couple of typos in the training materials, and one of the modules shows I haven't finished even though I have completed all the modules, and scored 100% on the quizzes. The back end of Partner Center is a bit confusing at times. It's not always super clear how to set up my clients for billing, but then place the order myself on the same day. Example: Client wants to set up their campaign in 2 weeks, that's no problem since I can use the automatic invoicing, but I don't know how to set my order up for 2 weeks. I just see the option to place the order right then and there. This was adressed recently, but it was confusing for me.

What problems is Vendasta solving and how is that benefiting you?

Vendasta is solving problems for my clients which are all local business owners. Problems of inaccuracy in their online listings, and helping them rank on the first page of Google. There are many more solutions that Vendasta is offering like creating advtertising and video campaigns to help lift the obscurity that prevents many businesses from growing to their best version.

Read more
FB

Francois B

August 6, 2023 Source: G2.com
"Love using Vendasta. The fact that all tools are in one place. Unparalleled."
What do you like best about Vendasta?

The fact that everything is one one place. All tools I need to track sales, marketing and most importantly the execution of marketing campaigns for my clients.

What do you dislike about Vendasta?

Some of the features are glitchy now and then. Sometimes it worries me. More robust and modern looking interface/software would be good.

What problems is Vendasta solving and how is that benefiting you?

Having all marketing tools in one place.

Read more
SL

Steven L

August 4, 2023 Source: G2.com
"Vendasta Has Solutions That Benefit Our Clients"
What do you like best about Vendasta?

Vendasta has solutions that bring true benefit to our clients. Having the confidence that the solutions we have to offer are better than anything else available out there, helps close more deals, benefits more local business, and makes our business community stronger.

What do you dislike about Vendasta?

The only thing I have found disappointing in working with Vendasta was the removal of the Listing Report. It was a great tool for showing people why they needed the listing service. Having a section on the snapshot report that says their listings suck doesn't provide evidence. Every marketing company out there provides some type of snapshot report, having the listing report really added facts.

What problems is Vendasta solving and how is that benefiting you?

As a company focused on Reputation Management and Brand Awareness for local business, we utilize the tools Vendasta provides to help our local businesses improve. When used properly, these tools can change lives. That's the reason we do what we do, and who we focus our efforts on.

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AU

Anonymous User

August 1, 2023 Source: G2.com
"Vendasta Has Helped My Business Grow"
What do you like best about Vendasta?

I love my partner and representative, Arpit, at Vendasta. He's always helpful, attentive, and encourages me as I pursue new business. What's more, Vendasta offers many different tools and reporting platforms to help me grow my business and enhance services for my clients

What do you dislike about Vendasta?

I dislike the billing structure of Vendasta.

What problems is Vendasta solving and how is that benefiting you?

Vendasta provides tools which benefit my agency's services

Read more
GW

Gayle W

July 31, 2023 Source: G2.com
"Game-Changing Investment of Time and Money"
What do you like best about Vendasta?

The person support is the most valuable and rewarding aspect of our partnership. The Marketplace allows my agency to tackle bigger projects and offer more advanced services increasing success both for our clients and us.

What do you dislike about Vendasta?

There are some rough spots with the reporting on finances and billing making it hard to track real cost of services on scale. I do appreciate that Vendasta is continually tweaking and updating their platform, reporting, and connections. Please keep improving!

What problems is Vendasta solving and how is that benefiting you?

Vendasta provides a moderately good CRM and sales platform, however the real value for me is the marketplace. I am able to provide so much more for my clients than I could with just myself and my small team of contractors.

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JH

Jordan H

July 28, 2023 Source: G2.com
"A digital marketing platform that offers many digital marketing services with great assistance."
What do you like best about Vendasta?

Variety of products with hands on assistance from the team directly.

What do you dislike about Vendasta?

I dislike how expensive some of the Vendasta vendors are for local small businesses.

Recommendations to others considering Vendasta:

Keep in close contact with your Account Manager on Vendasta, who works with you. Edzel at Vendasta, who has been our main point of contact, is the biggest help and has been one of the reasons why Iliad Media Group has been so successful with Vendasta and its platform.

What problems is Vendasta solving and how is that benefiting you?

They are solving the complication of having to work with multiple digital marketing vendors and maintaining multiple campaigns in one platform.

Read more
RF

Raymond F

July 28, 2023 Source: G2.com
"Best support and training you'll find!"
What do you like best about Vendasta?

What I've found to be the best, is the dedication that everyone has at Vendasta to making sure that we (as an agency owner) succeed at what we do. They make sure we have every chance to learn more and do more with their Conquer Local Academy.

What do you dislike about Vendasta?

It was like drinking from a firehose at first, but if you do what they recommend and stick with the training, spend time using the platform, and ask questions when you have them, you will succeed.

What problems is Vendasta solving and how is that benefiting you?

Vendasta has been streamlining the processes that SMBs go through everyday with their clients and coming up with excellent pre-built packages that can help businesses at every stage of growth. I mean from small start-ups to businesses that are in growth/legacy phase, Vendasta has tools that you can use to help them all.

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sc

sean c

July 27, 2023 Source: G2.com
"Great customer service with innovative products"
What do you like best about Vendasta?

The customer service aspect and how they are always available to help.

What do you dislike about Vendasta?

I've really enjoyed everything so far and my experience.

What problems is Vendasta solving and how is that benefiting you?

Helping me to fulfill products for my clients and drive results.

Read more

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