Browse Software
List Your Product
Loading...
Vapi AI Reviews

User Rating

1.7/5 (Based on 6 Ratings)

Rating Distribution

  • Excellent

    16.7%
  • Very Good

    0%
  • Average

    0%
  • Poor

    0%
  • Terrible

    83.3%

Do You Use Vapi AI?

Write a Review
Reviews
RP

Robert Peter

January 18, 2025 Source: Trustpilot.com
Amazing tool as well as after hours support on a Saturday night
Amazing System that they are building. I had issues on a Saturday night, and received a phone call from one of the technicians Sahil and he helped me through my issue. What dedication. I saw some of the other reviews, and they seem to be related to billings, and stuff that could easily be spoken about. I just wanted to give a shout out to this guy for his passion and dedication to the project.
Read more
AR

Andy Roberts

July 1, 2025 Source: Trustpilot.com
None existent human support
The help bot makes out the human support will be great and they will normally get back to you within a few hours. Its been almost 2 days and still no reply from them. I guess I can only speak to a robot if I need any help.
Read more
ME

Manny Esposito

May 6, 2025 Source: Trustpilot.com
They have features listed on the…
They have features listed on the documentation but they did not work in testing like dtmf tones. If you try to modify a field in an assistant in the dashboard, and save it, like 50% of the time it won't save.
Read more
JM

James Mcillroy

October 8, 2024 Source: Trustpilot.com
They provide no support to buy a UK…
They provide no support to buy a UK number so you will end up paying twice to make 1 call if from the UK you have to import a number, then twillio will charge you as well as VAPI. Customer care bots are very bad!!! find a way not to use vapi if you can.
Read more
B

BeautyPilotSpaaa

October 8, 2024 Source: Trustpilot.com
terrible customer service bot!
terrible customer service bot!! no support for UK to buy numbers so if from UK you will pay twice to make one call, they use lots of misleading terminology like import the number when really your just setting it up to work in VAPI. terrible service - GIVE UK NUMBERS
Read more
AG

Adi Goldstein

July 26, 2024 Source: Trustpilot.com
Be careful before you give them your credit card number.
It's really frustrating that there is no way to remove or cancel your account. You have no control to remove your data or credit card information after entering them in the payment section. You cannot end or cancel your plan without going through their absolutely awful support, which is run by bots and not humans.
Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed