User.com Reviews

User Rating

3/5 (Based on 4 Ratings)

Rating Distribution

Excellent
50%
Very Good
0%
Average
0%
Poor
0%
Terrible
50%

User Sentiments

Excellent Customer Support, Easy-to-use Interface, Comprehensive Marketing Automation, Extensive Integrations

Occasional System Crashes, Limited Live Chat Functionality, Complex Email Template Builder, Unintuitive CRM Functionality

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Review Summary

UserEngage users appreciate its user-friendly interface, ease of use, and the ability to personalize campaigns and messages. The platform's robust analytics and reporting capabilities are also well-received, allowing users to track campaign performance and measure ROI. However, some users have reported occasional technical glitches and have expressed a desire for more advanced features and integrations. Additionally, the pricing structure has been a point of contention for some, with some users feeling that it is not as competitive as other similar platforms.

Pros

Userfriendly interface and ease of use, simplifying user engagement and interaction.
Effective audience segmentation and targeting capabilities, enabling personalized content delivery.
Robust analytics and reporting features, providing valuable insights into user behavior and engagement.

Cons

Some users have reported occasional technical glitches and bugs that may disrupt the platform's functionality.
Limited integration options with certain thirdparty platforms, potentially restricting data accessibility and utilization.
Pricing plans may not be suitable for all business sizes and budgets, potentially limiting accessibility for some users.

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Reviews

Li Wong

November 7, 2023 Source: Trustpilot.com

This is a trustworthy platform

Date of experience: November 08, 2023

Latief Ahmad P

October 1, 2023 Source: G2.com

""Ruling Exhibiting with User.com""

What do you like best about User.com?

This item stands separated for a couple of huge reasons. In the first place, their client administration is fabulous, from the effort gathering to the consideration staff. Second, it's straightforward for putting forth exhibiting attempts and computerizations, making the communication quick and understood. Third, it unites all of the essential features in a solitary group, discarding similitude concerns. Finally, it prevails at giving significant client data, enabling assigned campaigns and mechanized client upkeep systems, ultimately passing basic benefits on to any association.

What do you dislike about User.com?

All things considered, I couldn't recognize any lacks in User.com

What problems is User.com solving and how is that benefiting you?

Smoothing out new computerization execution set aside us time and cash as well as worked on our client correspondence

figen y

July 20, 2023 Source: G2.com

"amazing!"

What do you like best about User.com?

Everything I am looking for to strengthen my team is in this application. I love all the products on user.com. My work life is now faster and easier. things are more automatic now.

What do you dislike about User.com?

I have nothing to complain about. Every detail is very well thought out. My work is now faster with instant notifications. The topics it supports are very broad.

What problems is User.com solving and how is that benefiting you?

Thanks to marketing automation, it allows me to grow my business a lot. Thanks to pushes, I can be informed about everything. It protects me from excess. super!

Anonymous User

July 27, 2022 Source: G2.com

"Experience about website."

What do you like best about User.com?

User.com website is made in such a way tat a person can directly input the details and then get a call back.

What do you dislike about User.com?

Over all I did it found any issue. Everything is good. They may enhance the user interface of website.

What problems is User.com solving and how is that benefiting you?

It is providing solution to the startups and other small scale companies to get help about digital marketing etc.

Ethel Wall

July 11, 2022 Source: Trustpilot.com

Highly recommended

Highly recommended! Legit and they assisted me all throughout the installation. God bless and keep it up!

George D

May 25, 2022 Source: G2.com

"Complete Package with seemingly unlimited potential!"

What do you like best about User.com?

User.com is great in many ways, not least with their customer support and willingness to help out. Overall, this is a one stop shop for so many things so for me, I like the fact that user.com offers so many solutions to so many problems.

What do you dislike about User.com?

The learning curve can be sharp at the start and some of the tutorials are a bit out of date, but these are nitpicking!

Recommendations to others considering User.com:

Give it a go, and give yourself the time to adjust to the learning curve (it isn't that bad!). I had multiple sessions for different elements of the tool so my understanding increased bit by bit.

What problems is User.com solving and how is that benefiting you?

We have a CRM system, automated emails based on user behaviour, landing pages for unique customer experiences, chatbots, support documents. Honestly, so many problems!

NITESH S

April 1, 2022 Source: G2.com

"User.com is best website for marketing"

What do you like best about User.com?

Best website for sales and marketing and it provides automation.

What do you dislike about User.com?

I currently don't think any dislike for user.com

What problems is User.com solving and how is that benefiting you?

Marketing automation, best sie to get insight of marketing

Ukeme S

November 26, 2021 Source: G2.com

"Best place for marketing and advertising"

What do you like best about User.com?

Fast in online business marketing and advertising. Good tools for easier understanding. Fast in networking. Live chat, so clear, video's, pictures and others features good to work with.

What do you dislike about User.com?

Experience they said is the best teacher, from my own experiences, nothing of what so ever to dislike uers.com. it's meeting up the social media 21st century standard

What problems is User.com solving and how is that benefiting you?

Live chat, video call, pictures and videos posting. Sales. Business marketing and advertising. Making marketers more productive. Increase in performance of the business

Anonymous User

April 1, 2021 Source: G2.com

"super"

What do you like best about User.com?

panel użytkownika działa bardzo dobrze i chat jest ekstra

What do you dislike about User.com?

mało funkcji w wersji darmowej, konkurencja ma więcej, ale to nie przeszkadza.

What problems is User.com solving and how is that benefiting you?

chat na stronie. marketing automation

Izabela H

December 2, 2020 Source: G2.com

"User.com is a superb all-in-one marketing automation tool"

What do you like best about User.com?

I just simply love tools that make my life easier! And user.com is definitely one of them! I have everything that I need in one place, and that allows our team to be more organized and user-oriented. We can now focus our energy and resources on our customers, instead of running between different tools and trying to find data. I can definitely recommend this to any sales/marketing/customer success teams - user.com is safe, gdpr compliant, affordable and easy to learn and to use.

What do you dislike about User.com?

Just two extra features in 'Conversations' and it would be ideal:

- possibility to search previous chats by keywords

- would be great if Grammarly could work in the chat (to prevent mistypes in real-time)

What problems is User.com solving and how is that benefiting you?

We are using User.com to welcome, onboard, support and reengage our users and customers.

It's pretty easy-to-use, therefore we were able to save up time to do other tasks.

I am amazed by the fact, that this tool was able to help us simplify our daily task enormously.

User.com Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use User.com?

Review Summary

Pros

Cons

Li Wong

Latief Ahmad P

figen y

Anonymous User

Ethel Wall

George D

NITESH S

Ukeme S

Anonymous User

Izabela H

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