Multiplier Reviews

User Rating

4.8/5 (Based on 1,221 Ratings)

Rating Distribution

Excellent
85.1%
Very Good
12.3%
Average
1.1%
Poor
0.1%
Terrible
1.5%

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Review Summary

User reviews of Multiplier highlight its exceptional customer support, with frequent praise for the responsiveness and helpfulness of agents, particularly Cee Jhay, Christopher, Sherwin, and Aysh. Users appreciate the platform's ease of use for onboarding and managing payroll, but some have experienced occasional issues with payment processing speed and contract flexibility. Several users note Multiplier's value for hiring international talent, simplifying payroll and tax compliance in countries where they lack a physical presence. However, some users mention concerns about limited features, such as the inability to modify offer letters or manage multiple bank accounts.

Pros

Excellent customer support, responding quickly and resolving issues.
Userfriendly platform, making onboarding and payroll easy.
Helps hire talent globally, simplifying compliance and payroll.

Cons

Occasional delays in payment processing and inconsistent FX rates.
Limited features on the expense dashboard, making it difficult to track spending.
Contract amendment process can be slow and requires manual intervention.

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Reviews

Jennifer V

March 6, 2025 Source: G2.com

He resolved my issue in a timely manner

What do you like best about Multiplier?

Supports are helpful. Website is user friendly. Multiplier is amazing!!!

What do you dislike about Multiplier?

None. I like everything about it. No bad comments about it

What problems is Multiplier solving and how is that benefiting you?

Handling my timesheets, paystubs, benefits and insurance Jonelle is very friendly and helpful.

Verified User in Accounting

March 5, 2025 Source: G2.com

Request Experience at Multiplier

What do you like best about Multiplier?

CSR of Multiplier responds at a timely manner and they are all easy to deal with.

What do you dislike about Multiplier?

The least helpful is weekends are not able to file for leaves.

What problems is Multiplier solving and how is that benefiting you?

Multiplier solves each concerns I am having esp. in updating leaves.

Siva S

March 5, 2025 Source: G2.com

Prompt Response

What do you like best about Multiplier?

Timely Response and good support from Priyanshi and Team, Able to connect with the team easily.

What do you dislike about Multiplier?

Nothing like that, they are really good in terms of their service

What problems is Multiplier solving and how is that benefiting you?

They are supporting us in the countries where we are expanding our business, since we dont have the entity there.

Paulo E

March 5, 2025 Source: G2.com

Multiplier experience

What do you like best about Multiplier?

Multiplier always offers prompt response and solutions to our queries and problems.

What do you dislike about Multiplier?

Maybe, initially when we started, there were certain areas in out employment that werent discussed to us, however, in the end it was all well and good. Everything turnd out smoothly

Recommendations to others considering Multiplier?

Usually payroll issues are easily managed , disputes are well handled and explained to us. Hence there are less confusion on our side. Special thanks to

What problems is Multiplier solving and how is that benefiting you?

Esperança Teixeira for her timely and prompt responses on all of our questions. She has been a star.

Wan Siti Hajar W

March 3, 2025 Source: G2.com

Thanks Christopher for Prompt Response!

What do you like best about Multiplier?

Multiplier provides me with a good service support. Thank you to Christopher for attending to my request immediately. I’d recommend Multiplier to anyone looking for extensive global payroll & EOR services.

What do you dislike about Multiplier?

A minor technical issue on the apps platform.

What problems is Multiplier solving and how is that benefiting you?

Payroll & HR services with overseas company.

Vikas T

February 28, 2025 Source: G2.com

Good Exp with multiplier EOR services

What do you like best about Multiplier?

Gaurav is an amazing CSM partner. he takes care of all the things which is required to continue the business:)

What do you dislike about Multiplier?

Apart from this I would like to mention about Umang as well.....he is an amazing gentleman apart from the CSM.

Recommendations to others considering Multiplier?

Accounting TEAM of Multiplier is not up-to the mark, they even do not know how to raise Invoices and Credit notes.

What problems is Multiplier solving and how is that benefiting you?

I think, you need to replace your complete accounting team.

Valentina S

February 28, 2025 Source: G2.com

Excellent customer service from christopher

What do you like best about Multiplier?

.It's very easy to used and the staff it's so helpful, I had a problem with my account and christopher help me a lot and give me updates of everything that was happening with my payment

What do you dislike about Multiplier?

I really appreciate the hard work from this company

Recommendations to others considering Multiplier?

I don't have anything bad to say about the platform

What problems is Multiplier solving and how is that benefiting you?

Payroll is being so easy to me as a freelancer

Verified User in Airlines/Aviation

February 28, 2025 Source: G2.com

Very good experience

What do you like best about Multiplier?

The webpage is very intuitive, easy to navigate to items you are looking for, the support team is also very professional and quick in response, I especially had great experience with CeeJhay, kudo to the team.

What do you dislike about Multiplier?

certain pages within the website takes times to load.

What problems is Multiplier solving and how is that benefiting you?

It helps my company employs me overseas

Gurtegbir S

February 28, 2025 Source: G2.com

Payroll

What do you like best about Multiplier?

The most helpful are the details for the payrolls and the upside would be the timely response that multiplier provides.

What do you dislike about Multiplier?

I do not found any downside or least helpful about multiplier as it always helped me whenever I need help.

What problems is Multiplier solving and how is that benefiting you?

It helped me saving my taxes by providing details for the payroll. I am glad that I save a lot of my money.

Ashwadha D

February 26, 2025 Source: G2.com

Viren razdan

What do you like best about Multiplier?

I appreciate Multiplier's ability to simplify global payroll and compliance for businesses. It enables companies to expand internationally without the complexity of setting up local entities, streamlining operations, and ensuring compliance with local labor laws efficiently.

What do you dislike about Multiplier?

There is nothing i dislike about multiplier

What problems is Multiplier solving and how is that benefiting you?

It sort out data for me

Multiplier Reviews

User Rating

Rating Distribution

Do You Use Multiplier?

Review Summary

Pros

Cons

Jennifer V

Verified User in Accounting

Siva S

Paulo E

Wan Siti Hajar W

Vikas T

Valentina S

Verified User in Airlines/Aviation

Gurtegbir S

Ashwadha D

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