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Upshift Reviews

User Rating

4.8/5 (Based on 45 Ratings)

Rating Distribution

  • Excellent

    86.7%
  • Very Good

    8.9%
  • Average

    4.4%
  • Poor

    0%
  • Terrible

    0%

Do You Use Upshift?

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Reviews
AU

Anonymous User

January 3, 2024 Source: G2.com
"UpShift has been a game-changer for us"
What do you like best about Upshift?

Upshift is responsive to questions, corrections and needs at all hours. I appreciated some of the seminars/presentations they have done regarding retention of people, for example (based on their own research and surveys of Upshifters).

What do you dislike about Upshift?

We have had some trouble with new Upshifters. It can be a coin flip to bring in someone who has no previous shifts worked. They tend to cancel on us far more often than veterans do. This can be a Catch-22, because new workers don't become reliable veterans if no one gives them a chance.

Recommendations to others considering Upshift:

Upshift is great both for short-term/single-shift help and for temp-to-hire. Be as detailed as you can be (and accurate, of course) in your description of the work, the location/how to get into the building, the dress code, etc. Driving directions and a facility map can be helpful as well. If you post your upcoming shifts on a consistent schedule (I tend to post on Thursday nights for the following week) you will have more success getting repeat Upshifters who you like.

What problems is Upshift solving and how is that benefiting you?

We see a consistently high-quality pool of associates, including people with relevant experience. Some already have full-time work and are simply supplementing their income on occasion. Others have worked their way into full-time positions with us. On occassion, we have seen a quick hit of 2-3 associate call-offs among our full-time crew and I have been able to post a shift to Upshift and fill it within a couple of hours - sometimes even faster.

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Ks

Kevin s

December 15, 2023 Source: G2.com
"Art rules!"
What do you like best about Upshift?

Art gives great support. I never have to worry.

What do you dislike about Upshift?

S0metimes they dont show. It can be frustrating.

Recommendations to others considering Upshift:

I say use Upshift and ask for Art

What problems is Upshift solving and how is that benefiting you?

He finds us good people. He helps us with everything.

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AU

Anonymous User

December 11, 2023 Source: G2.com
"Azra is the Best!"
What do you like best about Upshift?

They are willing to take suggestions and change the way they do business!

What do you dislike about Upshift?

As a staffing agency I dont really think there is a downside!

Recommendations to others considering Upshift:

Give it a try! I think you will be surprised just how awesome it is!

What problems is Upshift solving and how is that benefiting you?

Upshift provides a quality of professional individuals that cannot be matched!

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AU

Anonymous User

December 6, 2023 Source: G2.com
"Operations Manager with Aramark"
What do you like best about Upshift?

What I like most about upshift is how quickly the fulfill my job postings.

What do you dislike about Upshift?

What I dislike about Upshift is the ability that the Upshifters can clock in and never be present on my property.

Recommendations to others considering Upshift:

My advice will be to others thats considering Upshift is just do the reshearch. Upshift has the most sucess rate as far as getting your jobs filled with quality workers.

What problems is Upshift solving and how is that benefiting you?

Upshift definetly helps with my staffing needs so that all my events run extremely smooth.

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LB

Lisa B

December 5, 2023 Source: G2.com
"Art from Upshift is very personable and fast to fix issues."
What do you like best about Upshift?

Upshift is easy to use and have great customer support.

What do you dislike about Upshift?

A lot of the Upshifters are all the same people from the other Temp agencies. However, if you have a good relationship with them, they will know your needs better. Especially if you communicate well with them.

Recommendations to others considering Upshift:

I recommend getting to know your Upshift rep well. Form a good relationship with them. Do not let any of the issues slide, make sure you let your Rep know so they can act on the issue.

What problems is Upshift solving and how is that benefiting you?

Upshift is different from the other Temp Agencies because the reps are very personable and easy to form a good relationship with. They act fast when there are any no shows or issues with any of the Upshifters. They are quick to form a great Temporary team for your business. They are also caring and undertand the food industry.

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AB

Ann B

December 5, 2023 Source: G2.com
"Amazing service staff always available!"
What do you like best about Upshift?

The platform is very user friendly, and the client support team is always available to assist. It is very helpful to be able to choose which staff are working our events, instead of other sites that just assign random staff.

What do you dislike about Upshift?

It would be helpful to be able to adjust shift times in less then 24 hours, and to extend a shift time while it is in progress in order to allow staff to punch accurately if the event runs late

Recommendations to others considering Upshift:

Be sure to build your favorites in order to keep track of the staff that you want to return to your location

What problems is Upshift solving and how is that benefiting you?

We have a constant lack of staff & bartenders - we cannot run our business without customer friendly, positive go-getters and upshift helps us fill in the numerous gaps in our event schedules

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sM

serge M

December 5, 2023 Source: G2.com
"Exceptional Partnership and Support Provided"
What do you like best about Upshift?

Art Villegas' can do, jump in, i'll make it happen mentality, Several times i questioned if we could make things happen and Art would always be positive and say let me handle that for you, or would state that he knows what its like and always tried to be the perfect compliment to what we need at the right time. He has a knack for delivering every time!

What do you dislike about Upshift?

Not a single thing comes to mind! they always nail it!

Recommendations to others considering Upshift:

Let the upshift team learn your patterns and business plan offered and they can cater to your needs and they are always anticipating in advance when you might need support.

Talk to Art

Talk to Art

Talk to Art!

if you missed something talk to Art!

What problems is Upshift solving and how is that benefiting you?

Staffing Holes and broad geographical catering events created several issues for the region and our contracted account, daily callouts almost crippled our ability to perform basic contractual obligations.

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SF

Sarah F

December 1, 2023 Source: G2.com
"Upshift has helped us out tremendously!"
What do you like best about Upshift?

We like the versatility of using Upshift. It is user friendly for our managers to pull any type of shift at any length and get these folks in here.

What do you dislike about Upshift?

I don't personally disline anything about Upshift.

What problems is Upshift solving and how is that benefiting you?

Our business model is event based; this can pose a challenge sometimes regarding hiring staff internally. Upshift has been a great addition to our team providing additional support staff for our events. I believe Upshift sends better quality candidates vs other temp agencies. Zach T has been great every step of the way with anything that we need.

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EL

Erin L

December 1, 2023 Source: G2.com
"Zach Tatoian has been an amazing Acct Manager - We LOVE Upshift! It's easy to use and very reliable!"
What do you like best about Upshift?

How easy it is to use, the quality of people who work for us, how simple it was to set up an account and post jobs last minute, it's one of the best ideas I've seen for recruitment in a very long time! We use it for last minute events and we've never been disappointed. The support given to us from our Upshift team is quick, knowledgable and proficient.

What do you dislike about Upshift?

Honestly, there's nothing! We LOVE using Upshift!

Recommendations to others considering Upshift:

Use it! don't hesitate. It's such a great tool to have in a pinch!

What problems is Upshift solving and how is that benefiting you?

Finiding talent at the last moment for qualified people to pick up shifts within a 2 week period.

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CH

Carrie H

December 1, 2023 Source: G2.com
"Upshift has allowed me to use temps again"
What do you like best about Upshift?

Customer service. Zach is great! Ease of use.

What do you dislike about Upshift?

Temps in general are expensive. But that is the cost of labor these days

Recommendations to others considering Upshift:

They are the easiest to use compared to the other app based temp services

What problems is Upshift solving and how is that benefiting you?

Having staff to fill our shifts since so many have left the hospitality industry

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