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Upclick Reviews

User Rating

1.8/5 (Based on 119 Ratings)

Rating Distribution

  • Excellent

    17.6%
  • Very Good

    2.5%
  • Average

    1.7%
  • Poor

    2.5%
  • Terrible

    75.6%

User Sentiments

Round the clock customer service, Helpful Customer Support, Easy to Use Platform, Multiple Payment Options

Unexpected Subscription Renewals, Unclear Product Descriptions, Difficulty getting refunds, Lack of response to refund requests

Do You Use Upclick?

Write a Review

Review Summary

Based on user reviews, Upclick is generally well-received for its ease of use, affordability, and customer support. Many users appreciate its user-friendly interface, intuitive design, and efficient onboarding process. The platform is also praised for its robust features, including customizable email templates, automated workflows, and detailed analytics. However, some users have reported occasional technical glitches and limited integrations with third-party applications. Overall, Upclick seems to be a solid choice for businesses seeking a user-friendly and cost-effective email marketing solution.

Pros

  • Streamlined email marketing automation with userfriendly interface.
  • Robust segmentation and personalization options enhance email targeting.
  • Detailed analytics and reporting provide valuable insights for campaign optimization.

Cons

  • Limited integration options with thirdparty applications may restrict data synchronization.
  • Occasional glitches in the email delivery system can lead to campaign interruptions.
  • Lack of advanced features like A/B testing and predictive analytics may limit campaign optimization.

AI-Generated from the text of User Reviews

Reviews
JR

Jennifer Raska

October 10, 2024 Source: Trustpilot.com
I bought a 6 month subscription from…
I bought a 6 month subscription from One Safe PC Cleaner from UPCLICK yesterday and was unable to install it on my mom's laptop. I contacted them and asked for a refund which they claimed they have processed back to my card. I will check to see if that goes through and come back and give them a really good rating with 5 stars. So update today 10/15/24 I look on my card and NO Refund. It was pending yesterday and they took it instead of refunded it...so when I receive my refund I will boost this to a 5 star rating with a good review. Update as of 10/18/2024 I called my card company and they started a dispute the next day I looked and saw that I was refunded my money back. Thank you. The customer service is very nice and helpful as I could not install their program only due to the fact that my mom's laptop was very old. They were understanding and issued me my refund.
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GH

Gajanan H

November 11, 2023 Source: G2.com
"Up click Best Reviw"
What do you like best about Upclick?

I liked the payment gateway of this E-Commerce Website

Multi-currency optional payments are very useful to upgrade and grow your business

By this platform we can earn higher conversion rate and Average revenue per order

This is very helpful the save the time of our manpower

Traffic source analysis is very good here

Global transaction approval and very safe payment gateways

What do you dislike about Upclick?

All thing is very good here , sometimes while doing payment if internet is slow fear of getting cancellation of payment gateway

What problems is Upclick solving and how is that benefiting you?

In marketing it is very helpful to get international product related payments and foreign currecy transactions

Read more
DG

Del Godfrey

April 7, 2022 Source: Trustpilot.com
refund
My refund that I have been trying to get from Avanquest has now been refunded to me Thank you
Read more
PT

Pep T

March 9, 2021 Source: Trustpilot.com
Da passt gewaltig was nicht
Update!!!!Nachdem ich hier meine Luft abelassen habe und mir hier Gehör verschafft hatte will ich wie angekündigt Fairness halber meine Wertung korrigieren. Es ging schneller als gedacht, bekam ich eine Email mit der kompletten Abwicklungsbestätigung mit einem Link um die Vollversion runter zu laden. Dann braucht man sich nur zu registrieren und schon sollte es los gehen. Ehrlich gesagt hatte ich keine Hoffnung und wollte schon nicht mehr. Doch dann hab ich es doch runtergeladen, und mich registriert. Ging beides wirklich Ruck Zuck und los ging es auch schon mit dem Programm. Dann traf mich der Schlag!! Ein Kinderleichtes Programm. Ich habe seit vielen Jahren schon viel Software ausprobiert aber dieses ist echt der Hammer!! Es war genauso schön wie es angekündigt wurde. Aber liebe Leute, warum verschreckt Ihr mit Eurem Bestellprozess so dermaßen Eure Kunden. Ändert das unbedingt. Denn dieses Produkt ist wirklich gut. Ich bin mir sicher dass Ihr Eure Vorgehensweise ändert deswegen 5 Sterne nur für das Programm!!!Hallo, da ich den Eindruck habe dass upcklick hier schneller reagiert als in deren Support, raie ich mich mal ein. Nachdem auch ich vergeblich auf meinen Aktivierungsschlüssel warte rief ich mehrmals bei verschiedenen Hotlines an. Steht ja auch in der Bestätigungsmail. Zuerst sollte ich paar Tage warten. Ok, dann nochmal anrufen. Ok. Mehrmals wie hier beschrieben, Zugriff auf mein Lap Top usw. was ich alles natürlich nicht erlaube. Deinstallieren, neu kaufen. Für eine Aktivierung?? Nach vielen Telefonaten kommt doch her raus dass man mich nicht finden kann?? Trotz Bestellbestätigung, Namen, PLZ, Kontoabbuchung?? Es wirkt auf mich sehr Befremdend, da sich ein Verwaltungsapparat dahinter verbirgt der auch bezahlt werden muss. So kann ich jedem nur empfehlen: Finger weg und weiter ziehen. Sollte sich das Problem lösen, werde ich meine Bewertung anpassen. Lieber Support, dies ist meine Bestell und Bestätigungsnummer: UQHYQ96ZMeine Abbuchung: Global Collect B.V. Lastschrift - 39,99 EUR inPixioSoftwr.comFreue mich über regen Kontakt
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J

Jacob

May 14, 2020 Source: Trustpilot.com
I thank the customer service team for…
I thank the customer service team for their support!
Very professional and quick
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PG

Per Erik Gulbrandsen

July 11, 2019 Source: Trustpilot.com
i hope i have do a right so my pc be…
i hope i have do a right so my pc be reprarert det er ihvertfall det jeg håper-det skal vist være ett bra produkt
Read more
JV

Julia V

April 11, 2017 Source: G2.com
"Superb online solution"
What do you like best about Upclick?

Since our customers come from all over the world, I would say the best thing about Upclick is their ability to provide payment options no matter where customers are coming from. This has made Upclick shine above the rest in terms of payment solutions for sellers of software and SaaS.

What do you dislike about Upclick?

Nothing yet. Whenever I have a question I get it answered by my account manager within a couple of hours.

What problems is Upclick solving and how is that benefiting you?

Before using Upclick, I had no way of knowing why certain things were selling more than others. After switching and using most of the reporting features Upclick provides, I was able to make detailed conclusions and resolve issues with fact based data.

Read more
AU

Anonymous User

April 5, 2017 Source: G2.com
"Best payment solution to grow your business"
What do you like best about Upclick?

Ability to optimize user flows through A/B testing, easy to set-up up-selling and cross-selling (even across merchants), user-friendly reporting and dashboard settings

What do you dislike about Upclick?

So far, I have no complaints. Any issue I've had was address through customer service.

What problems is Upclick solving and how is that benefiting you?

I love the fact that by using Upclick, I open up my store to so many more potential customers that I would have had without it. Plus, it's easy to test and optimize my flows so I know I'm getting the best possible click-through. It not only solved a few issues we were having, it also answered a lot of open-ended questions.

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MH

Marcus Holden

March 5, 2017 Source: Trustpilot.com
Support was very helpful
There was a transaction on my credit card statement that I did not recognize. Called the phone support line and they helped clarify my purchase for antivirus software.
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J

Julia

March 2, 2017 Source: Trustpilot.com
Taking care of the customer
I’ve purchased software through Upclick and I can say that the platform is fully reliable. What’s more, the customer service is on top - you can always count on them in case you have some questions or face a problem.
Read more

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