Untap Compete Reviews

Their customer service is excellent. 100% response rate. It was never about the money but get the job done. Bravo!

A proper page builder plugin must be added to help in customizing the pages

We ran a social innovation hackathon, and we needed a custom-made website to help us execute it. Untap came in to build a tailored functional website with all the functions that helped us execute the hackathon

Our students and parents used the site with ease. We received no complaints. An easy interface to you.

Not much! I wish we received a send receipt when we send an email.

Untap is allowing us to reach students in the Baltimore metropolitan region in the Unites States.

Customizable

Amazing tech support

Fit for purpose

We always need tech support during the hackathons, however this is due to the team all being non tech

Proper platform for our needs.

Three things. 1) Value for the money. Alternatives were $5k+ /year. 2) It's very easy to set up the site and the judging criteria for anyone with any experience with WordPress or similar software. 3) The customer support is awesome - they make you feel like a million bucks even if they don't charge a million bucks. Customer support is needed to finalize launching the site (for us it involved integrating with Paypal and our webhost.) They also offer additional support, for example, they helped us make some changes to the submission form with conditional logic, and changed around what fields were visible to some users.

It's a newish piece of software, so there are other companies with more bells and whistles (I've looked.) And I'm sure if you need something connected to an existing CRM there are better options. But if you have a relatively small (in the hundreds of submissions) awards program, I don't think these guys can be beat.

Affordable, customizable, awards submission software. We'd created something on our own in the past, but because we only used it once a year it didn't make sense for us to keep investing in it. But the expensive, out of the box options didn't really make sense for us either. This one is in our sweet spot.

ease of development, changes when needed and support

nothing to mention, overall experience was positive

running online open innovation challenge and collection of submissions from interested startups and applicants

The emailing features, the interface for the users & the customer support were extremely beneficial and effective.

the admin interface is great actually and the features were amazing but if it was a bit simpler it would have made my journey as a first time user smoother, having said that, Their team provided very detailed support, I didn't face a problem using the platform.

scoring, filtering and communicating all in one place; specially when several judges are involved. It's transparent and effective.

solution is very user friendly for administrators and jury

for evaluation rounds in order to calculate scores questions must be a curser style question and i would suggest to diversify the type of questions that are enabled by calculating a score

pipeline management for selection process is amazing and very smart in making my life easier and gather all data in one place

Creativity and Display. It creates a whole experience for your event/Hackathon

Just the lack of a page where you can upload videos and history of the event

Data Collection and handling a Judging panel, especially with online events. It also creates a dynamic experience for the participants

Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants.

Honestly, we didn't feel the Cons since Untap team was really helpful and committed towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself.

It's not just a competition management software, but rather acts as a technology partner in most of our entrepreneurship support programs. Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants.

We've been working with Untap for over 4 years now, and they have made our application processes seamless and efficient. Untap team have shown commitment towards improving the product experience in an amazing way; starting from the over-the-clock technical support, till the successful implementation of the program itself. It's not just a competition management software, but rather acts as a technology partner in most of our entrepreneurship support programs. Untap managed to take care of streamlining the process of building a dedicated incubation / acceleration call for applications website, receiving and managing submissions, and engaging with the participants.

Now, ICEALEX through its different startups programs is positioned as a leading company for sector specific incubators and accelerators in the region.

The support team is extremely responsive. We can contact them via email and the chat function, and we have regularly scheduled virtual meetings to discuss any specific questions, to receive updates on progress, and occasionally as a bit of a tutorial. They're very knowledgable, react incredibly swiftly, and do their best to make the program do what we want it to do.

The software itself has a clean and easily customisable interface, with intuitive functions.

It would be helpful to have a more in-depth tutorial, e.g. a recorded demo session, or a more detailed step-by-step guide to introduce new users to the platform.

I haven't used any software similar to this before so it's hard to judge. Generally though, the team takes care of a lot of back-end work which leaves us more open to work on other parts of the project.