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Unito Reviews

User Rating

4.6/5 (Based on 106 Ratings)

Rating Distribution

  • Excellent

    67.9%
  • Very Good

    28.3%
  • Average

    2.8%
  • Poor

    0%
  • Terrible

    0.9%

User Sentiments

Easy to Use Interface, Excellent Customer Support, Extensive Integrations, Reliable Synchronization

Occasional Syncing Issues, Limited Functionality, Confusing User Management, Inconsistent Syncing Speed

Do You Use Unito?

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Review Summary

Reviewers praise Unito's user-friendly interface and intuitive design, making it easy to use and navigate. They also appreciate the seamless integration with various project management tools, allowing for efficient task management and collaboration. Additionally, Unito's automation capabilities are highly regarded for streamlining workflows and saving time. However, some reviewers have expressed concerns about occasional bugs and glitches that can hinder productivity. Overall, Unito is generally well-received for its user-friendly interface, seamless integrations, and automation features, but could benefit from improved stability and reliability.

Pros

  • Userfriendly interface
  • Robust reporting and analytics
  • Automates IT processes and improves efficiency
  • Streamlines asset management

Cons

  • Some users mentioned pricing plans could be more flexible
  • Limited customization options for reports
  • Initial learning curve for some advanced features
  • Integration with certain thirdparty applications could be improved

AI-Generated from the text of User Reviews

Reviews
CM

Connor M

November 15, 2023 Source: G2.com
"An intuitive integration platform with a great user interface"
What do you like best about Unito?

Easy to set up. Accomplishes what we need out of box. Communicates with our tools out of box. Simpler and more understandable than its competitors. Overall an easy and well-thought-out tool to show and explain to others.

What do you dislike about Unito?

The pricing model by number of items in sync is a little bit irritating to manage. Some functionality is locked behind JSON configuration. The "end" of the lifecycle of integratred items is too simplified (e.g. no last update after closure, no multiple end states).

What problems is Unito solving and how is that benefiting you?

We are using Unito to solve the problem of having items worked in different tools by different teams mirrored to each other to prevent manual duplication and out-of-sync statuses.

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SO

Sandra O

September 25, 2023 Source: G2.com
"Unito has helped our team work efficiently"
What do you like best about Unito?

Unito has helped us to connect our team members efficiently and effectively. We are able to map custom fields and sync cards to the relevant boards as required so our team that works across London and some remotely can all access information as required.

What do you dislike about Unito?

The only thing missing for us is a way to update all our unito flows at once if we want to make any changes. The customer support has been super and helped us create a powerful card syncing network.

What problems is Unito solving and how is that benefiting you?

Unito is helping our team to allocate jobs to specific people working in various locations using a simple process of triggers, attaching labels or team members. We can map specific lists across our boards that enable cards to be moved appropriately across all boards they are synced to. It enables us to work together as a team without a million phone calls every day to check what is happening on various projects.

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AU

Anonymous User

September 20, 2023 Source: G2.com
"Amazing product"
What do you like best about Unito?

Syncing part. Best use for Product Managers, BAs & Team members.

What do you dislike about Unito?

Nothing.

All functionalities are so good in this product.

What problems is Unito solving and how is that benefiting you?

Unito is helping to Sync the Jira data and generate reports for us.

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NB

Natalie B

August 1, 2023 Source: G2.com
"User friendly."
What do you like best about Unito?

Their customer support and options to automate workflows.

What do you dislike about Unito?

They should add an option to stop a sync in progress.

What problems is Unito solving and how is that benefiting you?

We can use Sheets and Asana to sync all fields.

Read more
RS

Rahul S

August 1, 2023 Source: G2.com
"Unito made realtime synching between two tools really easy."
What do you like best about Unito?

Creating the workflows to connect two tools (ex: clickup and JIRA), which are used by different departments in our company was very easy, and they provide two way synching with field level detailing.

What do you dislike about Unito?

Whenever something fails in unito there are no proper logs to check what went wrong, I had to connect with Unito support to get issues resolved which resulted out to be silly mistakes at my end. Though their support team is very responsive and polite, some error logs would have been nice to get them resolved early.

What problems is Unito solving and how is that benefiting you?

Creating the workflows to connect two tools (ex: clickup and JIRA), which are used by different departments in our company was very easy, and they provide two way synching with field level detailing.

Now unito configured, we don't need to worry about tasks being created in Clickup or issue raised in JIRA, they are always in sync and all departments happy.

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SP

Siddharth P

August 1, 2023 Source: G2.com
"Great tool for automation"
What do you like best about Unito?

Simple and intutive UI is first thing which comes in my mind when i think of unito. Creation of automation flow is very simple. We also get logs of each sync which is helpful in debugging the issue

What do you dislike about Unito?

none as of now. We have faced few issues in past but unito customer support has fixed all issues

What problems is Unito solving and how is that benefiting you?

We are using it to sync tasks between jira and clickup as different teams uses different tool

Read more
DC

Derek C

July 25, 2023 Source: G2.com
"Fantastic tool for automating and improving workflows"
What do you like best about Unito?

Being able to automate client facing boards such as Trello into internal management systems like Asana has been immensely valuable.

Using Unito, I am able to significantly reduce processing, project management and handling of day to day in my role as a performance and delivery manager

What do you dislike about Unito?

Nothing I can think of, it is very easy to use and intuitive

What problems is Unito solving and how is that benefiting you?

Unito helps solve the issue of providing a client facing workflow management board, and coordinating the actual work with our own internal systems and processes.

This can be done on a one way or two way sync depending on the needs of the project, and saves so much time compared to manually updating everything

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AU

Anonymous User

July 24, 2023 Source: G2.com
"An extra pair of hands"
What do you like best about Unito?

It's like having an extra member on our team bringing all the updates from different sources! It saves us a few hours a day and we are able to streamline our processes by keeping everything together.

What do you dislike about Unito?

Sometimes the flows disconnect and stop sync'ing so we have a backup method to alert us of updates so that we can force sync from the dashboard. Doesn't always work, though.

What problems is Unito solving and how is that benefiting you?

We can avoid checking for updates on each of the boards we keep for all our clients, and instead the contents are pulled directly into where we have our own workflows

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AF

Anh-Chi F

May 30, 2023 Source: G2.com
"I'll never leave Unito :)"
What do you like best about Unito?

Not only is the software smart and nimble, but the best part about Unito is the staff, hands down. They make amazingly clear and helpful training videos, it seems like they have a video for everything, AND if they don't have the exact training video they need, they will record a quick tech-support response for you via Loom (THANK YOU, Annand! You rock!!)!. I peppered Ben on the support team with questions when I was trying to ramp up (because the platform definitely requires a learning curve and patience), and he was always helpful, prompt, smart, and thoughtful. Sometimes I had different ideas than he did, and he wouldn't just bulldoze me; he would simply provide me the resources (training links mentioned above) to review and with which to make my own decisions, while also helpfully giving me his own recommendations. I particularly appreciated his phrasing of "my strong recommendation is to use Board Sync instead of 2-way mirror because of reasons X, Y, and Z", but he never made me feel dumb or incompetent.

BUT the absolute star of the show has to be Leila N. It is an understatement to call her incredible. Her brain works in the most glorious operations-friendly way, and her strategic analyses are second to none. How she actually understands the way other people's businesses work so well is honestly baffling to me, but Leila was the final Unito piece that had us signing on for what I hope will be many years to come with Unito's Board Sync. She explains things so clearly, she is effective for all types of learners whether they are visual, auditory, tactile, etc., and she's also just a super kind person. I'm just blown away by how smart and likable she is.

We are a very small business so it was a bit of a financial stretch to do this, but we couldn't be more thrilled with the personnel so far. This is exactly the kind of thing we want to spend the money on in order to help grow the business and be scalable. Thank you, thank you, thank you for having such a wonderful, human, thoughtful, smart, responsive company.

What do you dislike about Unito?

There are features that could be added that would improve the process, but it seems like Unito is very interested in continual iterations and improvements, so I'm not worried about that :)

What problems is Unito solving and how is that benefiting you?

Connecting all of our Trello boards in a way that greatly reduces the manual work we have to do in copying/moving cards around from board to board (which we were currently doing!)

Read more
AU

Anonymous User

May 26, 2022 Source: G2.com
"Unito makes work easy"
What do you like best about Unito?

When you use different work flow program the trick is to get them to speak to each other and work seamlessly. That's Unito!

What do you dislike about Unito?

It takes some time to really get the way it works.

Recommendations to others considering Unito:

Don't over think the choice. Give Unito a try

What problems is Unito solving and how is that benefiting you?

Unito simply allows us to use our multiple platforms in one integrated fashion.

Read more

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