Unit4 Business World Reviews

User Rating

3.9/5 (Based on 94 Ratings)

Rating Distribution

Excellent
29.8%
Very Good
31.9%
Average
35.1%
Poor
0%
Terrible
3.2%

User Sentiments

Flexible and Customizable System, Robust Reporting Capabilities, Workflow Automation, Ease of Integration

Complex Implementation Process, Lack of Comprehensive Documentation , Steep Learning Curve, Technical Support Issues

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Review Summary

Unit4 Business World users praise its user-friendly interface, adaptability to specific business needs, and robust reporting capabilities. It reportedly improves operational efficiency, streamlines processes, and enhances visibility and control. However, some users encounter occasional technical glitches, system performance issues, and a learning curve for new users. Additionally, the pricing structure and customer support experience receive mixed feedback.

Pros

Customizable and scalable solution, enabling tailored fit to specific business requirements.
Robust financial management capabilities with advanced reporting and analysis tools.
Seamless integration with other Unit4 products and thirdparty applications.

Cons

Complex implementation process requiring dedicated resources and expertise.
Limited mobile accessibility compared to some competitors.
Higher cost compared to some alternative ERP solutions.

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Reviews

User in Real Estate

April 28, 2020 Source: G2.com

"Agresso is the most easy and practical system I have used"

What do you like best?

Easy to track transactions and find associated backing document

What do you dislike?

Cannot use paste option when the setup box is open

Recommendations to others considering the product:

Highly recommended

What problems are you solving with the product? What benefits have you realized?

I produced different kinds of reports for our FLT. Agresso allows me to customise how I want the repot. Some benefits include saving time

Administrator in Government Administration

June 22, 2017 Source: G2.com

"Easy to use and report."

What do you like best?

Reporting functionality is easy to use for most.

What do you dislike?

There is nothing in particular that I dislike

What problems are you solving with the product? What benefits have you realized?

The financial administration of our program

Administrator in Information Technology and Services

April 3, 2017 Source: G2.com

"I recommend Unit4 ABW "

What do you like best?

ABW is an extremely versatile product allowing us to solve our business needs. Excellent product support. Good user community, and great product to customer engagement.

What do you dislike?

Sometimes there are many ways to solve an issue, and the breadth of possibilities and ability to configure can make it difficult to come up with the best solution that is the easiest to maintain. We've needed to remove some of our solutions because they were solutions that could not grow, and became unwieldy to maintain.

Recommendations to others considering the product:

Engage their consulting team. Be very detailed in your review of your business needs, your 5-10 year planned usage / future implementations. Buy the products as needed and don't do workarounds.

What problems are you solving with the product? What benefits have you realized?

Automation of invoice, requisition, and PO process. Paperless accounting. Budgeting and forecasting. Pcard business process implementation. Workflows to prevent incorrect entries into master files,. These are all BIG efficiency gains.

Internal Consultant in Non-Profit Organization Management

April 3, 2017 Source: G2.com

"Unit4 Business World is a great product"

What do you like best?

Ease of getting data out of the system, very flexible.

What do you dislike?

With the flexibility comes different complexities, need to make sure you are smart in how you setup your system.

Recommendations to others considering the product:

Take the time to think through the attributes you are setting up and thing through the consequences of them.

What problems are you solving with the product? What benefits have you realized?

We were looking for ways to have flexibility in reporting. Through the many attributes we have added we have been able to accomplish this.

Phil M

March 28, 2017 Source: G2.com

"Unit4 Business World has made many processes more automated and easier to trace."

What do you like best?

I like the agility in areas like workflow, intelagents, scheduled reports, etc

What do you dislike?

Sometimes Unit4 development seems to focus on frills that don't matter to most customers, like getting Alexa to talk to Wanda. Making existing modules better would be a better use of development time, like allowing timesheet app users to select a position, or making forms more dynamic.

Recommendations to others considering the product:

Plan your chart of accounts carefully.

What problems are you solving with the product? What benefits have you realized?

We are using Business World for payroll AP, AR, general finance, asset management, inventory management, budgeting, and more. The biggest problems that is solves is that it reduces manual work by automating things like approvals, workflow, etc, as well as having an audit trail for those things.

Internal Consultant in Accounting

March 28, 2017 Source: G2.com

"I love Unit4 Business world"

What do you like best?

I think it is the best accounting system for travel. It has many different ways to create queries to get all the information needed.

What do you dislike?

Hotel and Car tracking seems to be an issue with duplications. A lot of it is garbage in , garbage out but the logic still needs refining.

Recommendations to others considering the product:

Best Travel system out there.

What problems are you solving with the product? What benefits have you realized?

just great tracking for payables from Travel vendors, reporting options...

Jon K

October 18, 2016 Source: G2.com

"Technical back office review of Unit4 Business World On! (Agresso) "

What do you like best?

What the software is built on. Agresso was built on modern development tools and everything that was used is in the Microsoft Stack. This makes it easy to understand what the code is doing and to make the modifications that are required to run a business. Agresso is built on Microsoft SQL Server and it can be run on Oracle if your business requires it (Oracle db is much more expensive). The big part is the software is built with C# in the .net framework (Huge benefit) the "Top Gen" modification of the GUI is program once for both Desktop client and the Web client (why don't more ERP systems do that?). When using SQL Server the tables and the names are very human readable not some CRAZY normalized db to the extreme (trying to get a tiny bit of extra performance?). This is what ERP software should be like.

What do you dislike?

Unit4 has been focusing on "Bells and Whistles" to much with "Experience Packs" and not making the back office code with integrations for all modules rock solid. Don't get me wrong when there are integration processes in Agresso they are rock solid it is just the "Sales" department at Unit4 is all about the fancy "Experience Packs".

Recommendations to others considering the product:

If you want an actual ERP system build on a modern development environment this is almost the only one on the market. Ask all the other ERP vendors what they are built on and they will try to point you to their add-on's extra programs created with new development but if you dig deep (you REALLY have to push! they don't want you to know) to see that most of the big ERP packages are built on 1970's COBOL or 1980's RPG or some other proprietary development language and it will cost you to fit your business into that system.

What problems are you solving with the product? What benefits have you realized?

We are trying to consolidate a number of in house built programs and put them into Agresso.

Dilyana D

April 20, 2020 Source: G2.com

"Straightforward and easy-to-use software."

What do you like best?

The software is constructed logically, so you don't need to know everything from top to bottom in order to find what you are looking for. It's easy to become familiar with it. I mostly used it for inventory management, and it did a pretty good job. Fast and easy to use software, not much training is required for employees. However, because of the wide variety of functions, it takes a lot of time to learn everything and use the software to its best capabilities. Is this enough to receive the ten pound voucher now? It really takes a lot of writing.

What do you dislike?

The software has too much functions and information sometimes makes it harder to find what you are looking for. This makes it a bit inneficient for first time users, nevertheless it is easy to get around. It is not fully automated, orders are not send to suppliers immediately. Instead, you have to print them, and send them to each supplier manually. This means that you have to have their phones and email addresses handy and with you all of the time. This lack of automation makes the process slower and inneficient in terms of time and effort.

Recommendations to others considering the product:

Check out the available support for the software.

What problems are you solving with the product? What benefits have you realized?

Managing supplies, invoices and requisitions within the department. Quick to use software, however, it provides no direct contact with suppliers, I have to email each order to every one of them. It'd be nice if this process is automated. It is not fully automated, orders are not send to suppliers immediately. Instead, you have to print them, and send them to each supplier manually. This means that you have to have their phones and email addresses handy and with you all of the time. This lack of automation makes the process slower and inneficient in terms of time and effort.

Administrator in Hospital & Health Care

August 8, 2017 Source: G2.com

"An ERP that gives us the freedom to develop and tailor to meet our specific needs"

What do you like best?

That we can develop and build a system that meets our demands in terms of functionality and business needs. We have recently upgraded which has meant we can begin to take full advantage of some of the modules available such as Fixed Assets, Procurement, workflow and build a fully integrated ERP solution.

What do you dislike?

Power is sometimes a weakness and we find the more we develop, the more issues we encounter but much of this is as a result of the speed of change within the organisation, Having said that, we are learning quickly and have great support from Unit4 and our consultants

Recommendations to others considering the product:

If you want a system that you can customise and develop then Unit4 ABW is what you are looking for. We have developed the system significantly over the past 18-24 months and are seeing the benefits of utilising an integrated system that we manage as opposed to relying on third parties managing external systems via SLA for example.

The support team at unit4 have been very support and are giving us an excellent service which we combine which partner organisation consultancy support and this works well for us.

We have a number of areas where we are looking to develop and this is proving key as the pressure to create efficiencies grows - we are looking to business world to support this.

What problems are you solving with the product? What benefits have you realized?

Since upgrading, we have implemented, invoice workflow, fixed assets, procurement, agresso forms (partially), and more to come... including web reporting, purchase cards, CIS, budget planner.

Administrator in Higher Education

June 22, 2017 Source: G2.com

"Continuous Development"

What do you like best?

Continuously developing software solution, embracing new technologies. It is an adaptable and flexible system allowing it to be set up to meet organisational requirements and overall is user-friendly.

What do you dislike?

Sometimes new solutions are provided without the necessary supporting documentation and support in place.

Recommendations to others considering the product:

Unit4 Business World offers a flexible and stable erp solution, which is continually developing in line with new technologies. There is a strong history of customer focus,

What problems are you solving with the product? What benefits have you realized?

Dependable, flexible tool for managing various organisational activities; in our case, budgeting, purchasing and financials.

Unit4 Business World Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Unit4 Business World?

Review Summary

Pros

Cons

User in Real Estate

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Administrator in Government Administration

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Administrator in Information Technology and Services

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Internal Consultant in Non-Profit Organization Management

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Phil M

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Internal Consultant in Accounting

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Jon K

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Dilyana D

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Administrator in Hospital & Health Care

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Administrator in Higher Education

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

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