Unbxd Reviews

We've been using Unbxd Search at Forest Essentials for a while now, and it has truly revolutionized our e-commerce platform. As a premium skincare and wellness brand, providing an exceptional user experience is crucial to our success, and Unbxd Search has played a significant role in achieving that.

First and foremost, the search capabilities are nothing short of outstanding. Unbxd Search's intelligent algorithms ensure that our customers always receive accurate and relevant search results. This has reduced bounce rates, improved the time customers spend on our site, and, most importantly, increased conversions. Our customers can quickly find the products they're looking for, thanks to features like autocomplete, typo tolerance, and synonym support.

Unbxd's customer success and support team have been nothing short of exceptional. Their dedication to ensuring our success and satisfaction with their platform has been evident from day one. Whenever we've encountered challenges or needed assistance, their team has responded promptly and with a deep understanding of our needs. Their expertise and willingness to go the extra mile in resolving any issues or questions have made us feel truly valued as customers. Unbxd's customer success team has consistently exceeded our expectations, making our experience with their platform even more outstanding. We highly commend their commitment to our success and their exceptional level of service.

In conclusion, Unbxd Search has been an essential tool in improving our online customer experience. It has not only increased customer satisfaction but has also had a direct impact on our bottom line. The scalability and versatility of Unbxd Search make it suitable for businesses of all sizes, and we highly recommend it to anyone looking to take their e-commerce platform to the next level.

Forest Essentials is proud to have Unbxd Search as a valuable partner in our journey towards providing the best possible service to our customers. We couldn't be happier with the results, and we look forward to continued success with this outstanding platform.

Not much for dislike as such as the product and CS teams fulfills the majority of requirements.

A great partner to have.

Displaying relevant results as per the user's search query in order to minimise the touch points and increase the concersion.

Good Support & Product. And Ease of Use, Good Features avaliable

Nothing for a dislike as a customer. Good Company

Recommendation , Searching, AB testing,

We've had the pleasure of being associated with Unbxd for over eight years. Unbxd has been a game-changer for Pepperfry's search functionality. Their cutting-edge technology has elevated our user experience to new heights, making it easier and more convenient for shoppers to find exactly what they're looking for.

One of the key features that sets Unbxd apart is its use of AI and machine learning to deliver highly relevant search results. The search algorithm considers a range of factors, including the user's search history, browsing behavior, and even their location, to provide personalized and accurate results.

I've been consistently impressed with the speed and efficiency of the search function, and the results are always on-point. The proof of the pudding is in the outcomes, which is reflected through our search conversions. Being a long-tail category, the nuances are elaborate and extensive.

In addition to the top-notch search functionality, the UNBXD team has been a pleasure to work with. Their customer support is outstanding, and they've been incredibly responsive and helpful in addressing any questions or concerns.

In conclusion, UNBXD has been an exceptional partner for Pepperfry, powering our search functionality to new levels of excellence. I highly recommend them to anyone looking to enhance their search capabilities and provide their customers with a seamless shopping experience.

Nothing specific comes to mind. We've had a long and positive association with the product, service and team.

Unbxd powers the search engine on Pepperfry which comes with it's huge set of challenges given its category nuances and use-cases.

very accurate search results, great flexibility, great support

There are always things with any service you use that could be better that might not be tailored to your specific business case but with unbxd, the pros overcomes the cons with a large mile. If you have special requirements then unbxd will do everything they can to help.

a better UX experience for our customers.

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Unbxd has revolutionised our online user experience thanks to their powerful search and autosuggest features. We are now able to deliver a category-leading experience and can leverage customer search data to help guide key merchandising decisions.

We have experienced a few minor disruptions to our reporting dashboard since launch which are to be expected with any major integration, all of which have been swiftly corrected.

What problems are you solving with the product? What benefits have you realized?

Speed of the results. user friendly dashboard. Super powerfull once you get the data right, you have full visibility of item performance

Nothing to complain at this stage. Just positive feedback.

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

- Comprehensive search results solution

- Easy integration or modification/enhancements

- Easy to use dashboard

- Very prompt customer service through the years

- Great support in costs looking at long term relationship

- Good technical understanding by the support staff in solving complex problems - case in point Lenskart when launching its Singapore stores had gotten some custom development done by Unbxd, which helped rollout the solution in time for our Singapore stores to launch

- Upgradation of dashboard required development at client end - didnt expect this

- None other dislikes with unbxd, it is a great product to have integrated with

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Very intuitive to use, reporting is very good and the team is great.

Wish we had more control over the relevancy formulas

What problems are you solving with the product? What benefits have you realized?