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Highly Recommend! Customer Services is 5 Star! What I love the most about Txtcart is that it took less than 30 minutes to set everything up, and within 24 hours, I had already seen an increase in sales from cart recovery. They also audited my entire business to help increase additional sales by leveraging their conversation sms marketing campaigns. Best decision ever!
There isn't much to dislike other than they are only on Shopify. I have a few other businesses that aren't built on Shopify and we could quickly get 10x returns if we used their conversational sms for retention and lead generation.
Solved staffing issues, increased retention and it has helped us increase profits drastically
We absolutely love the two-way SMS marketing campaigns that you can set up. Using a mix of automations and real human conversations have helped us double the engagement we get on campaigns.
There is nothing yet that we have struggled with. The support team always has a solution to implement to meet our needs.
For us, it has been helping our clients with two things primarily - which also happen to be crucial to their business - customer engagement and abandoned cart recovery. The two way campaigns get better engagement, driving higher conversions as well.
TxtCart was super effective at increasing our AOV and building relationships with our clientele.
Would love to see some more personalization for other industries added in the future!
Building personalized relationships at scale with our clientele through sms
It's easy to use. I just installed the TxtCart app to my Shopify store and shopping cart recovery was almost instantaneously up and running. Plus the ability to create SMS marketing campaigns around the holidays drives so much revenue for my business. Truly a game changer.
Not really any complaints here. I'd love to expand to international texting and my other storefronts, which isn't possible yet. But the development team has told me it's on their roadmap, so it may already be being resolved.
Recovering lost revenue. You don't really know how much your abandoned shopping carts are worth out there until you start recovering them. & the ROI on using TxtCart is 10x+.
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I love the support they give to their customers as well as the ease of SMS marketing! It's not hard to use and the basic plan is great for beginners it definitely helped me recover a lot of abandoned carts. If you're trying to scale your business it will definitely help you a lot highly recommend.
Honestly it's nothing I dislike about TxtCart it does exactly what it's supposed to do.
It has definitely helped scale my business and helped me recover a lot of abandoned carts that customers forgot about. I started with the basic plan and it still helped me catch many sales I would've lost without it.