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Twingate Reviews

User Rating

4.9/5 (Based on 83 Ratings)

Rating Distribution

  • Excellent

    96.4%
  • Very Good

    2.4%
  • Average

    0%
  • Poor

    0%
  • Terrible

    1.2%

User Sentiments

Ease of Setup, Seamless User Experience, Strong Security, Reliable Performance

Limited Device Compatibility, Occasional Software Issues, Lack of Detailed Analytics, Limited Customizability

Do You Use Twingate?

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Review Summary

Twigate is a secure remote access solution that simplifies access to internal systems and resources without compromising security. Users praise its ease of setup, user-friendly interface, and integration with identity providers like Google and Okta. They particularly appreciate the zero-trust model, which provides granular access control and eliminates the need for traditional VPNs. However, some users report occasional outages and slowdowns, and a lack of certain features, such as detailed dashboards and port-level access control.

Pros

  • Twigate offers a fast and secure connection for remote access.
  • It's easy to set up and manage with a userfriendly interface.
  • The split tunneling feature ensures secure and optimal network usage.
  • Provides excellent onetoone client support with strong documentation.

Cons

  • Twigate doesn't play well with users who frequently move in and out of the office.
  • There's no mechanism to handle 802.1x authentication.
  • Support response times can be slow, taking 48 hours.
  • No native app for Android/iOS, managing users and connections through the phone browser works but a native app would be welcome.

AI-Generated from the text of User Reviews

Reviews
GS

George S

October 20, 2023 Source: G2.com
"Straightforward and constantly evolving"
What do you like best about Twingate?

Its discovery feature is great because we dont have to make any changes, to our existing network infrastructure. The recent updates have significantly improved its performance. The team behind is communicating changes. It apart from VPNs is the possibilities it provides.

What do you dislike about Twingate?

Twingate causing major disruptions for our users. As a result we decided not to continue using it as a Zero Trust Network Access (ZTNA) solution.

What problems is Twingate solving and how is that benefiting you?

Twingate resolves the problems of network access, for teams. Its reliable and user friendly solution ensures connectivity while eliminating risks.This improves my business by providing efficiency for all staff members.

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AU

Anonymous User

November 2, 2022 Source: G2.com
"Setup and product is quick to set up, easy to manage, and the user experience is amazing."
What do you like best about Twingate?

Everything from the setup for the server-side piece to the client interface is easy to set up and maintain.

What do you dislike about Twingate?

An app for android/iOS would be nice to manage the users and connections. Doing it from the phone browser works, but a native app would be welcome.

What problems is Twingate solving and how is that benefiting you?

The main problem we have solved is dealing with contractors that need to access pieces of our network without giving them AD credentials and users. Being able to assign a user a specific resource group from the console is easy to manage.

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AU

Anonymous User

June 17, 2022 Source: G2.com
"Super easy to setup and manage access"
What do you like best about Twingate?

Setup speed

Admin management

Visibility

Access

What do you dislike about Twingate?

I'd like to see a more detailed dashboard

What problems is Twingate solving and how is that benefiting you?

Secure access for remote and inhouse employees and contractors

Read more
AU

Anonymous User

June 9, 2022 Source: G2.com
"The crew at Twingate are great! The software has been easy to install and update."
What do you like best about Twingate?

Twingate provides excellent one to one client support with solid and deep documentation available online.

What do you dislike about Twingate?

Having to restart the client after logging out occasionally; this has been the only issue experienced.

What problems is Twingate solving and how is that benefiting you?

Twingate provides the exact solution for my remote and hybrid workforce to work how they want(phone, tablet, computer) and where they want with minimal setup or complicated maintenance.

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Mo

Mike o

June 2, 2022 Source: G2.com
"Reliable service, great support"
What do you like best about Twingate?

Easy to use client for my users (MAC). Easy to use admin interface. Easy to create docker command. Support team is very good.

What do you dislike about Twingate?

For my internal mac resources I have to run a full docker container

What problems is Twingate solving and how is that benefiting you?

security

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OC

Or C

November 16, 2021 Source: G2.com
"Twingate fits our needs like a glove"
What do you like best about Twingate?

We needed a solution to limit resource access that would also be managed and easy to use.

We use it as part of our cloud-based architecture, and it checks all the boxes. Extremely easy to use, providing access to specific endpoints without giving too much access to other parts of the network.

It was surprisingly easy to set up and start using it, and the fact that it also syncs with our GSuite meant that beyond the initial set up it was also a breeze.

What do you dislike about Twingate?

It might be weird to say so, but there isn't one thing that I don't like about Twingate. It does exactly what it claims and does it great.

What problems is Twingate solving and how is that benefiting you?

We needed to limit access to specific production resources, as well as give access to resources sitting in a private cloud network.

The fact that it can do both effortlessly and as a managed service made it a winning choice.

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GC

Gustavo Lopes C

November 16, 2021 Source: G2.com
"Twingate is excellent and very easy to manage"
What do you like best about Twingate?

I like how easy is to deploy the twingate connector (I use the docker container on an ec2 instance) and to create the tunnels to my subnets. I've used the openvpn in the past, but I had some issues running it on mac devices. Twingate works well on all devices (Linux, Windows, Mac, Android and iOS)

What do you dislike about Twingate?

I'm using Twingate on the company I work for since March 2021 and so for there's nothing I don't like.

What problems is Twingate solving and how is that benefiting you?

I'm securing my AWS resources like instances, databases, and even some static internal websites, so I can say it's helping me for the purpose I want.

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SC

Solon C

November 12, 2021 Source: G2.com
"Efficient, simple, and secure. It just works!"
What do you like best about Twingate?

How easy to set it up. The dashboard is very intuitive and allows fine control of permission and access of the resources in the network.

What do you dislike about Twingate?

For those that have been hosting VPN and already have a big IT team to manage it, it might be harder to convince people to pay more to switch, especially in the developing country

Recommendations to others considering Twingate:

It's rare to see that something that used to require a CCNA staff to set up and maintain can now handle by people with minimal experience.

What problems is Twingate solving and how is that benefiting you?

Accessing multiple resources from different sites. Much easier now. It used to need an account for each site, and now it's just 1.

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AU

Anonymous User

November 12, 2021 Source: G2.com
"Twingate is sleek and user-friendly, setup can be done no time."
What do you like best about Twingate?

A smart feature called split tunneling assures secured and optimal usage of the network.

What do you dislike about Twingate?

There are no dislikes. I would request more customizable settings at the web admin panel for controlling the client view and behavior. Admin UI improvements for easy CRUD functions.

Recommendations to others considering Twingate:

Twingate is a breakthrough solution for any company targeting remote work. With twingate, you can rapidly enable governance and security in no time.

What problems is Twingate solving and how is that benefiting you?

Twingate is fast and secure, it has simplified our onboarding and reduced provisioning/de-provisioning timelines significantly. The ability to automate and implement things on the fly will also be key for building robust tooling for faster delivery and support.

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JP

Juan Manuel P

November 12, 2021 Source: G2.com
"Secure for our database access"
What do you like best about Twingate?

Twingate is super easy to setup and starts running.

After the service is started, all connections to the database are seamless and provide an easy way to manage permissions between users and databases without sharing any sensible data.

They also have a Linux client, which is very appreciated.

What do you dislike about Twingate?

I don't think anything is missing; I like how fast and straightforward the client is.

What problems is Twingate solving and how is that benefiting you?

Connecting and managing permissions between the team and different databases along the environments was annoying because we needed to remove and add separate IP addresses to the whitelist every time developer's IPs were changing.

Because we work with multiple databases, it was difficult to remember where to remove access credentials when people's permissions were changing.

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