Turtl Reviews

I was a user of Turtl at my previous company, and my team looked into and acquired it based on my recommendation. New features had been added to the platform that make all the difference. Turtl is a fantastic ebook creator, and it makes the most engaging documents out there, but the personalisation engine is in a league of its own. We are able to create custom content at scale, easily, and with the click of a button. Our customers are noticing and asking for more Turtl docs, rather than the PDFs they are used to.

Turtl is adding amazing new features this year which make it even more valuable to us as an organisation.

Lack of URL customisation for personalised docs. Personalisation is an amazing solution, but it can be a little inflexible (it would be amazing to be able to edit personalised docs after they are created - for example reordering pages or moving images or text).

Building customised engaging content, personalised for specific customers. Scalability and efficiency.

Customised content at scale - resulting in huge time savings across the team.

From a business point of view the Data analtics a re very useful

the way you are able to set up pages and the clean fresh look you get

Needs to be more flexible at the design level - more colour swatches, font style, and font sizes, more control oover the design space within the edit areas

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The analytic features, the bespoke designs to match your brand and the ease of use.

There isn't much to dislike - I think the biggest factor would be the cost.

Our ability to share content, digest it easily and is providing beneficial through the results

Turtl allows our team to create content that stands out against a plain pdf or newsletter. I especially appreciate the ability to customize and track how users engage with the content -- it helps us make more informed and efficient decisions for how to spend resources and time being able to track interactions with the ebooks both in the platform, and within Google Analytics.

There is a learning curve to using Turtl and figuring out the formatting, but nothing that is too hard to figure out (and the team is very helpful with any support issues).

Turtl provides data that would not exist in a normal pdf and helps us make tracking seamless. We can analyze so much more data through the platform, and understand what our users are engaging with.

Turtl is easy to use and new users can get up and running in a matter of no time. Turtl has helpful guides on different features and how to navigate Turtl correctly. The Turtl team is also always responsive and helpful.

The only qualm I have is Turtl has some limitations (with how the Surf and Immerse Pages can be configured and some personalization) that prevent me from being able to create larger and more comprehensive documents that can be further broken down to create a more thorough experience for website visitors.

Turtl team is responsive and receptive to feedback, the tool is still growing so I am looking forward to improvements that will be made in the future.

I love the interactivity of Turtl assets. They invite the user to really click through, engage, explore... It is so much better than boring pdf

At first, it is tricky to use in terms of formatting, and when working with translations, you need to tweak a lot to fit copies and images of different length

Tracking! User engagement proof. Testing which messages have traction. Increasing user engagement.

Turtl is 100% baked into our systems infrastructure and we've developed multiple use cases that can demonstrate ROI. As a recruitment business, we're able to seamlessly produce high-quality bid proposals, company brochures, whitepapers, informative content and candidate-facing material for our clients. Even though we've been a customer for 3 years, there's still so much more for us to explore in utilising the platform's potential! As well as Turtl's existing capability, what stands out is the support given by the customer success team. Unlike some other SaaS providers, catch-ups are useful and produce tangible benefits and insight. Any issues are resolved quickly and efficiently, while the development of the platform has really gathered pace in the last 12 months.

The price point may not make Turtl accessible to all SMEs but the platform is worth the investment so long as you think hard about how you will make it a strategically vital part of your content ecosystem.

Turtl enables us to create high-quality content at scale and gather intelligent insights. We often receive admiring comments from customers and candidates about the look and feel of our content and we can tie back measurable outcomes to individual content pieces. At its heart, Turtl solves the problem of how to create great content, even if you're not particuarly design savvy. Its editing tools are accessible to all and largely intuitive. Meanwhile, the platform's integrations with other products (e.g - HubSpot) enable us to utilise intelligent tracking and gather valuable insights.

The customer support team is brilliant, really quick to respond and super helpful. The insights make Turtl invaluable.

It can take a bit of getting used to the editor but once you have used it a few times it becomes more intuitive, sometimes it can crash but even if that happens the work can usually be restored by the support team.

We are able to work more collaboratively and gain a deeper understanding of analytics and how our audience engages with our content.

- Customer service: I have never worked with a company that has been able to provide such an excellent customer experience. The team are flexible, happy to help, reliable and genuinely want to help, and share such enthusiasm that it's inspiring.

- The features: the analytical side of Turtl is really useful. When presenting it to internal stakeholders and exposing them to the benefits of Turtl, everyone is always very impressed with the stats that can be pulled from it. Also from a user perspective, I love the feature and pinning tools, I think they allow you to have some fun with layout and make the immerse pages unique.

- I'd like to be able to layer/pin content on mobile view. At the moment, layout is flawless on desktop, but if I've put white text over a dark image, when converted to mobile view, you can't see the text

- Understanding of what our audience is interested in

- Standing out against competitors - when we submit a proposal, the feedback from a prospect is very positive

- Resolving any brand inconsistency issues by having templates and built in branded theme

Excellent collaboration and quick to help.

For new users who build forms to make them a little more intuitive? (like pop-up/guided tour) **wont let me upload a screenshot (below on the form!)

Time saving by creating personalized master documents , standing out from the crowd with eyecatching, interactive online documents that really help us sell our proposition.