TruConversion Reviews

It is easy to set up, has fantastic customer support and contains many of the tools your need to improve your website in terms of user experience and conversion rates.

On occation there are a few cache issues with the screen recording but support are always very quick to address them.

I get to see how users are intereacting with a website and use this information to allow me to make informed changes to improve the website.

The product is great and effective. I learned more about what my sites needed and how to make them more effective by having this application.

The tracking is on point as well as the heatmapping

Complex in certain areas. Can be confusing at times.

Don't until I update. If I update.

The problems are the new customer service. They ignore my emails or don't read them and have downgraded my account.

Eventually the error was corrected.

The reports are GREAT!! The feedback and support from the TruConversion team is constructive. It's nice to see where clients/prospects are dropping off our site and where we can improve the content, etc.

It's a little complicated to navigate at first. There are training YouTube videos, but I think fully understanding each aspect (and all the capabilities) is key.

If you're not sure what your website needs or think your website needs a revamp, this is the product you NEED!

We are learning more about our website design and how the traffic flows on our website. Where is there dropoff, where there is the most clicks, and can set up funnels to see history.

We use TruConversion extensively to monitor our client's sites for optimisation and troubleshooting. Particularly for e-commerce sites, reviewing the customer experience is highly valuable, and this software does that well.

For sites were we use TruConversion solely for troubleshooting, we have had occasions where the tracking stopped if we didn't log in for an extended period, which is frustrating. We work around this now by logging in every 30 days to each one of our sites on the platform

The recordings provided by the software give us insights into the user experience and technical issues that would be hard to gain any other way. It greatly reduces the time in troubleshooting and provides great insights for improving UX.

Bought it primarily to replace another tool to create Heatmaps for my website. It goes a step further and select the pages from which data has to be collected with the option to set up various criteria like simple exact match or active/inactive status. Definitely loving the integrations. Hoping iOS is in the roadmap.

Yet to fully test out the surveys as that wasn't my primary case but glad to know that it is here without the need for another tool. I am giving this 9/10 for now and if it helps me replace GA and some of my other tools it will definitely be a full 10

A suite of tools to drive conversions

It's very easy to navigate and use the funnel tracking and optimization tool for the best conversions. I used various tools with heatmaps, but TruConversion's heatmaps are so far the easiest to understand and use. Also apps integrations (CRM) are a great asset.

Since TruConversion is very complex tool, I found it a bit overwhelming. One must know what the outcome he expects, so he can set up tracking properly. I took me some time to get to know all settings and options to tailer the tracking properly. Also price-wise is not cheapest. The cheapest plan is 49$ a month.

Along with other things, we tried to utilize the heatmaps to visualize the behaviour to help us optimize the website. It was exactly what I expected. Heatmaps work just great.

TruConversion's detailed analytics empower strategic decisions, enhancing my ability to optimize performance and achieve meaningful results in real-time.

TruConversion's learning curve can be steep initially. Navigating the analytics might be complex, but the insights gained make it worthwhile.

TruConversion resolves marketing challenges with insightful analytics, refining strategies for optimal performance. It benefits by maximizing efficiency and campaign effectiveness.

While I haven't used all features yet, the Heatmaps are quite convenient to better understand the behaviour of your visitors

It may get blocked with some ad blocking tools like browser extensions

Understand which components of a website are being used by the users and how often

I got the lifetime deal, and it's worth it. You have session recordings, polls, surveys, heatmaps, funnels, and smart funnels. It's a great alternative to HotJar (if you purchase the lifetime deal).

They need to fix the design on the polls, especially for mobile. I don't like how it pops up in the middle of the screen. I would put it at the bottom.

I am tracking my users' movements throughout the site and funnels. The sessions recording is also great to find bugs in your website, especially in mobile where things don't look good or do not work as expected.

I really like the video session recording and smart funnel tracking feature, I use video session recording to see what my user doing on my site and how my page is loading in their location. And I use a smart funnel tracking feature to measure how my site visitors move throughout my funnel, especially I track where they drop off, so I can fix and improve it for higher conversion.

I have trouble with their OLD User Interface design site, seriously I just hate that and if they can improve only their user interface, this will be a kick-ass user tracking tool, that will be even more easy-to-use and pleasing to the eye.

I mostly use it for over-the-shoulder tracking via their session recording feature to analyze how my site visitors interact with my pages and I use the smart funnel feature to track the performance of my funnel.