Tropic Reviews

Feels like they are a partner we work with instead of an outside provider. Give me confidence that things are not being missed.

App has seen serious enhancement over the past 1.5 years

N/A - they're a great team to work with.

Streamlining our procurement process. We are the wild west startup you hear about on the internet. Tropic is helping us build best practices to ensure we are spending effectively.

Single source of truth for vendor procurement, management, and approvals. Great customer support. Easy to start using right out of the gate.

As with any vendor that interacts with your employees, driving adoption takes time. Further integrations with slack would be helpful.

Vendor procurement, management, and approvals

Saving time and money.

Tropic removes the hassle of trying to weed out potential suppliers that are overpriced, as well as introduces us to suppliers that we may not have previously used / know about. Tropic also takes on the task of negotiating with the best suppliers to achieve the best subscription rates within our designated parameters, all while guaranteeing to save us at least the cost of subscribing to Tropic (in a sense, making Tropic a free subscription).

An app would be nice. Early on, the web browser on mobile was not user friendly. I have been told that improvements have been made in this regard, but I have yet to test out the improvements.

So far, Tropic has helped us consolidate some of our subscriptions, as well as negotiated some better rates through various methods (audited number of users, length of contract, etc.).

The software itself is great, intuitive and easy to setup and use. The people are what set this apart for me - our Customer Success Manager keeps our renewals on track and helps with any new purchases we have.

There really aren't any downsides I can think of. For those who are establishing rigor into a procurement process, be prepared for standard change management as the process is adopted.

Tropic is helping us by standardizing our purchase process, ensuring we have appropriate documentation and aren't surprised by phantom renewals we were previously not tracking well.

End to end, from the team to the product, Tropic kicks ass. Between the project management tooling, the integration with our current systems and processes, the storage and centralization of all of our contracts, and the expertise provided by the team, Tropic is the most thoughtfully designed B2b solution I've ever experienced. On top of that, the team is so hands-on and provides a ton of guidance, collaborating on procurement strategy & even drafting up email templates that help us secure the best rates. I never have any doubt that the Tropic team is doing their utmost to get us amazing savings.

We move incredibly fast and initially, implementing Tropic felt like a slow-down in operations & the team was reluctant to adopt it -- "I have to coordinate w/ someone before I can complete a purchase?" However, over the proceeding months, the value was clearly displayed and the team LOVES coordinating with our Tropic counterparts and we feel like any additional effort (which is really pretty minimal) is worth the incredible savings.

Tropic helps us...

+ consolidate contracts & keep track of renewal timelines

+ right-size contracts and negotiate for more favorable terms

+ manage the procurement process end to end by creating smart project plans that incorporate key stakeholders and additional tech (Tropic's proj. mgmt software is really impressive)

+ quantify overall software spend and savings

+ advise on fair market rates using tons of data points across their customers, giving us more leverage in our negotiations since we can operate from a place of knowledge

They are extremely organized, their platform is user friendly and easy to navigate and they have excellent support to help guide you every step of the way! Of all of the onboarding I have completed in my time at the Company they by far were the smoothest!

I don't have any dislikes but more opportunities that I didn't even realize I wanted until they let me know it was something they were already working on (ex: docusign directly in Tropic for easy to document upload and review)

Before using Tropic our contracts were saved in dropbox with no easy visibility into renewal. Tropic combines the support, contract amounts, renewals, and points of contact in one place to put us in a position were we can be more proactive about renewals. Within a few short months they have helped us getting better pricing on multiple contracts.

I work with 140 vendors and Tropic is the most responsive and proactive on the list. David Campbell and team go above and beyond to support us. The tool has simplified and automated multiple manual tasks.

Nothing to call out major. I see the potential for the data accross multiple vendors and negotiations to be a huge advantage for Tropic.

Easy workflow with simplified Kanban flow. The teams appreciate the simplicity and effeciency due to the format and flow.

Tropic provides a SaaS platform to manage all of my software contracts and wraps that platform with services to help me negotiate better software contracts. My team gains back time so they are focused on architecting and implementing solutions for clients and my bottom line improves because my software costs are reduced. I also get a single platform to manage all software requests and approval workflows. Tropic's platform is intuitive and easy to use and their people go out of their way to make the on-boarding fast and on-going services valuable. To top it all off, Tropic guarantees that I will have an ROI by committing that my software savings will exceed my Tropic costs.

I love that fact that their staff is so easy to work and open to integrating collboration platforms to make those interactions even easier. I would encourage Tropic to figure out how they can expand that integration beyond Slack.

Tropic's platform manages the entire software request and approval workflow for my company. It gives me a platform to see all of my software spend, contract renewal dates, and contract details. Their services have provided me just in the first few months a 10% savings on our SaaS software spend.

Having all our contracts in one place with alerts to notify us when they are up for renewal as well as tracking our spending year over year.

It does add a delay in the purchasing process.

Consolidating contracts and expirations in a single, easy-to-use platform has given us visibility into redundancies and wasteful spending.

Knowing that we have reliable team to handle negotiations on behalf of our company! Everyone's goal is to save more money.

I wish that Tropic had an all-in-one platform that we could use to replace Tipalti Approve. We use Approve for new vendor approvals and contract renewals.

Electric currently does not have an in-house procurement team. Because of this, our department heads were handling all negotiations on our behalf. By implementing Tropic at Electric, we are able to save money and reduce our tech stack.