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TriZetto Facets Reviews

User Rating

4.5/5 (Based on 16 Ratings)

Rating Distribution

  • Excellent

    62.5%
  • Very Good

    25%
  • Average

    12.5%
  • Poor

    0%
  • Terrible

    0%

Do You Use TriZetto Facets?

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Reviews
MA

Mayank A

November 15, 2023 Source: G2.com
"It’s an excellent company"
What do you like best about TriZetto Facets?

Modular system and how it is integrated.

What do you dislike about TriZetto Facets?

There is nothing wrong or dislike about trizetto facets so far.

What problems is TriZetto Facets solving and how is that benefiting you?

FACETS practice helps in implementing and managing the FACETS platform to reduce plan administrative costs, improve business processes and deliver better value for care management solutions

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AU

Anonymous User

November 14, 2023 Source: G2.com
"One of the better clearinghouses"
What do you like best about TriZetto Facets?

User friendly ans straighforward. I like how i have access to do what i want

What do you dislike about TriZetto Facets?

When its down often. When there's issues with remits being late

What problems is TriZetto Facets solving and how is that benefiting you?

Claims on hold queue and proof of timely filing is available easily

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AV

Abhilash V

October 3, 2023 Source: G2.com
"Facets modules are centered around the Digital 360 suite"
What do you like best about TriZetto Facets?

Streamlined flexible configuration supports speed to market; Designed to meet business needs of today and tomorrow

What do you dislike about TriZetto Facets?

Claims business rules configuration extremely complex.Perform Pricing and Risk Management

What problems is TriZetto Facets solving and how is that benefiting you?

Enhanced interoperability to facilitate data exchange and integration with other healthcare systems

Improved analytics and reporting capabilities for better decision-making

Enhanced member and provider portals for a more user-friendly experience

Compliance with the latest regulatory requirements, such as HIPAA updates

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AU

Anonymous User

August 22, 2022 Source: G2.com
"Great claims processing company!"
What do you like best about TriZetto Facets?

We have been using Trizetto for many years now and have never run into any problems getting out claims out to insurances. Their website is very user friendly. Customer service is always very helpful and easy to get ahold of.

What do you dislike about TriZetto Facets?

There is seriously nothing I dislike regarding Trizetto. Great company!

Recommendations to others considering TriZetto Facets:

If your business is looking for a medical claims processor, look no further! Trizetto will meet all your needs for your medical billing.

What problems is TriZetto Facets solving and how is that benefiting you?

Ttizetto is able to process out all our medical claims to different insurance companies in a timely manner. When claims go out correctly our office is paid on time and claims are not outstanding. If there is an error on the claim from our office error, the claim is denied and sent back to use for correction right away.

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JM

Josie M

December 11, 2019 Source: G2.com
"Your helper in processing hospital and medical claims."
What do you like best about TriZetto Facets?

FACETS have proved to be an excellent choice for my company in dealing with medical claims as it automates claims processing, care management, all the billing procedure, etc as in my business of insurance policies there are hundreds of insurance claim that require proper processing before approval.

What do you dislike about TriZetto Facets?

This layout of the overlapping of application is so awful and creates a great mess in addition to that it becomes confusing at times. The interface needs a great deal of upgrades to make it more easy to use.

What problems is TriZetto Facets solving and how is that benefiting you?

I find it quite helpful for my organization’s business and operational efficiency. Works great while tracking down all different members who claimed something about their doctors and to make sure whether they are enrolled in our insurance company.

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KK

Keni K

December 9, 2019 Source: G2.com
"“Process medical and hospital claims”"
What do you like best about TriZetto Facets?

In my business of insurance policies there are hundreds of insurance claim per year and does require proper processing before approval. FACETS have proved to be an excellent choice for my company in dealing with medical claims as it automates claims processing, care management, all the billing procedure etc. It really helps in reducing errors, and is productive throughout multiple departments.

What do you dislike about TriZetto Facets?

I don’t think there is any major disadvantage to this particular platform it has multiple options and solutions but just sometimes using them effectively could present a challenge because it is not so user friendly. The overlapping of application is a great mess and becomes really confusing at times.

What problems is TriZetto Facets solving and how is that benefiting you?

It is of great benefit when you have to track down all different members who claim to their doctors and to make sure that they are actually enrolled to our insurance company. It is very easy to use once you familiarize yourself self with all its features. It really helped my organisation's business and operational efficiency.

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AU

Anonymous User

November 12, 2019 Source: G2.com
"I think it is a great program"
What do you like best about TriZetto Facets?

Facets is our database and I love the shortcuts that it allows me to use within the database for faster productivity.

What do you dislike about TriZetto Facets?

I dislike the old feel to the program but the color change recently helped and it was an upgrade at least.

Recommendations to others considering TriZetto Facets:

I think I would recommend this without a doubt in my mind, it is a great program for the job I worked.

What problems is TriZetto Facets solving and how is that benefiting you?

Facets is the core of our process, our enrollments go in facets and our work could not be done without it.

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AU

Anonymous User

January 18, 2019 Source: G2.com
"Facets Review"
What do you like best about TriZetto Facets?

I like that you can look up patients info and get correct information on the patients medical claims and doctor information.

What do you dislike about TriZetto Facets?

I do not like that some time it doesnt have up to date info on the patients doctors.

What problems is TriZetto Facets solving and how is that benefiting you?

The benefits of Facets is you can see all the medical claims for a patient when WebFocus doesnt pull them because they are too old.

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AU

Anonymous User

August 7, 2020 Source: G2.com
"A robust and complete platform for healthcare and Insurance"
What do you like best about TriZetto Facets?

The way facets segregates various aspects of a claim, member, enrollment, provider and all the various aspects of a healthcare incident into modules or dimensions as we refer to them in the datawarehouse world is just the coolest way to work through a module or join multiple to make a fact.

What do you dislike about TriZetto Facets?

I personally have felt like its biggest strength is a cause for concern, or maybe its just within my organization. We have seen issues with integrating changes into facets as somewhat of a cumbersome effort.

What problems is TriZetto Facets solving and how is that benefiting you?

Most of the services we as a company provide in healthcare use the facets platform to organize data.

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AM

Adam M

March 5, 2019 Source: G2.com
"Business Systems Analyst"
What do you like best about TriZetto Facets?

The Transfer ability is very helpful when moving back and forth between applications without having to open each new prefix.

What do you dislike about TriZetto Facets?

There are overlapping applications and some feel like they should be broken into smaller application groups.

Recommendations to others considering TriZetto Facets:

Facets is pretty intuitive and should be the standard. It can handle almost every situation presented and does so with relative ease.

What problems is TriZetto Facets solving and how is that benefiting you?

Facets is very easy to use for the most part and is the best product for claims processing.

Read more

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