Trelica Reviews

License Management

Automated on/off boarding

The account teams

I have no dislikes about Trelica as a product. It continues to mature and get better.

Trelica is providing us with a single pane of glass look at our organization's licensing. It provides us with valuable insights that guide our IT Operations team with reducing or increasing our licensing counts based on actual business need. The new workflows make provisioning and de-provisioning of users significantly easier. We typically receive requests to de-provision user accounts on Friday's at 4PM, until Trelica, the IT Operations team dreaded these requests as they required several hours to fulfill. With Trelica's workflows we were able to reduce a 50 user deprovision that would normally take around 4 hours to complete, to just under 20 minutes.

The team is incredible. They are super responsive and helpful. They implemented a few features just upon asking. The number of integrations they have is just outstanding. They provide a lot of features useful for security audits.

Sometimes the implementation is not straightforward. Some tools require enterprise plans to be integrated.

It's really helping us to be a single source of truth for all SaaS info.

Trelica has helped our company to get control of our SaaS stack! They worked with us to automate our on/offboarding, including our on premise AD, something no other vendor was willing to do. Their workflows continue to improve and our feedback is considered and often reflected in the improvement to their application. We are currently adding all of our vendor contracts to Trelica and are excited to use their software catalog throughout our organization with the associated automated workflows. It has been extremely simple to set up integrations with our core tools!

I would recommend Trelica to anyone looking to simplify the management and increase their visibility into their SaaS software.

Previously the workflows had some limitations, but it just continues to improve and get better.

Initially we started utilizing Trelica for operations management, it has worked great and we continue to find new ways to utilize it. Recently we have shifted our focus to Spend management, it has most of our contracts, reminds business owners of renewals, and integrated into our core ticketing system so our employees don't need to use multiple systems.

We recently onboarded with Trelica after an exhaustive RFP and the value to cost ratio wasn't even close.

-There is no features hidden behind SKUs in the enterprise plan: we have the basic funcitonality, workflows, hardware asset management, access to all integrations, and others. All of the other tools required additional SKUs for some or all of the above that we evaluated.

-Trelica is super responsive to building out new integrations for not just usage but other functionality. We use an obscure ticketing / task management tool and we had a functional connector by the time we were onboarding.

-Support is responsive to our tickets and questions: we not only get issues resolved but real explainations of what is going on. Our team has greatly appreciated the transparency and it's gone a long way to building trust.

-The interface is easy and intuitive - there is a lot of complication in managing SaaS and clearly a lot of effort and thought has gone into making it easy to use across the different teams that use it.

-Workflows for both lifecycle management and license right-sizing were easy to set-up and actually worked. The logging available to super helpful to understand what is happening and tweaking them accordingly.

Our experience has been overwhelmingly positive. There are some small bugs we encounter but they're addressed by support quickly.

-Having a centralized record of all software we use company wide.

-Providing spend owners information about software that is in their budget around usage, renewal dates, and compliance.

-Lifecycle management for offboarding

-Procurement having reliable source of truth for renewal dates and current contracts

200+ integrations with SaaS apps

Automated workflows to reduce wasted SaaS spend

Insight into 3rd party Oauth connections, which are the riskiest, and instructions on how to block at the tenant level

Superb customer support

The development team listens and pushes out features on a very fast cadence

Very easy to deploy Treclia at a 3,000+ company

We use Trelica every day to ensure our SaaS apps are optimal

There are quite a few hamburger menus, but the development teams working to make that experience better.

Ensuring our users are using the SaaS licenses assigned to them. We also get a high-level picture of our renewals and what we spend per employee by app.

Trelica is an incredibly user friend and intuitive tool for our IT team to use. We manage license hygeine, application assignment notices, and renewal dates direclty in the app. Not only that, but our customer service reps are responsive, knoweldgeable and helpful in what we seek to accomplish! Iain and Lis are proactive in providing us with tips and tricks for better optimization, including a breakdown of where our time would be most effective at the beginning of our implementation for cost savings. I am constantly raving about the integration we have within Slack to message a user regarding their outdated license, which can instantly deprovision the license if the user wishes - all directly in Slack! I log in daily to view the dashboard and am excited to continue to implement this tool for my company.

A few of our apps do not integrate (yet!) into Trelica which makes license deprovisioning a tiny bit more manual. Not terrible, and I will continue to ask those apps to release the integration!!

License Hygeine, Renewals, License Clean up, custom fields for how our helpdesk can triage tickets related to various apps, data on who the customer SME vs who the internal IT Admin is

The integrations with your IdP and financials work very well and pull in a huge amount of actionable data, making app discovery pretty smooth. If there is another integration you need that they don't currently have you can ask and you'll get an answer on if it will be possible or not and I've seen a number of quality integrations added impressively quickly.

Customer support has been fantastic with quick and knowledgable responses (and at times where they don't know the answer they have been up front with saying they don't know but they'll find out, and they actually do)

When you first start working with automated workflows there is a little bit of a learning curve to figure it out but there is a lot of functionality there that can automate most of employee onboarding and offboarding.

Honestly, nothing comes to mind. Everything from pricing, to support and interactions, to functionality has been superb.

Seeing which users have access to which software.

Automating onboarding and offboarding.

Contract and license management.

Analyzing software spend.

Not only is the software platform easy to use and endlessly flexible, the support that the Trelica team has given us in adding more value over time has done exactly that. New integrations release regularly and they even worked with us to be the first implementation of our HRIS.

There's so little to dislike. The financial side would be much easier if someone else at my company was willing to sift through the data for accuracy, but that's on my company and not Trelica.

We built workflows in Trelica that help reduce human error during employee onboarding and offboarding. Additionally, we use it to keep track of what users are in our dozens of SaaS applications and also discover shadow IT. We also use Trelica to easily identify contract renewal dates, costs, and other operational tools that help my team and other teams throughout the org budget for the next fiscal year.

I love having a system that automatically removes users from applications when they have gone dormant or attritted. Trelica is easy to use and the support we receive from Trelica is awesome.

Less an issue about Trelica, but some apps just cannot be connected through automation.

We use Trelica to automate deprovisioning users and licenses as well as understanding our user base for each SaaS application.

The service was very good, and they helped me save money immediately.

Some of the user interfaces aren't that beautiful, but didn't affect its utility.

Had a jumble of different software we were paying for, and in one glance we could see what we were wasting money on and cut out those expenses. We hadn't even realized how much money was being wasted until we used Trelica