TravelPerk Reviews

User Rating

4.6/5 (Based on 2,152 Ratings)

Rating Distribution

Excellent
78.7%
Very Good
13.5%
Average
2.5%
Poor
0.7%
Terrible
4.6%

User Sentiments

User Friendly Interface, Excellent Customer Support, Comprehensive Travel Inventory, Streamlined Booking Process

Inaccurate Travel Information, Flight Cancellation Issues, Difficulties with Booking Changes, Limited Hotel Options

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Review Summary

TravelPerk garners mostly positive reviews across various platforms. Users applaud its user-friendly interface, comprehensive travel management capabilities, and excellent customer support. The platform's ability to centralize all travel-related activities, including booking flights, hotels, and ground transportation, is highly appreciated. Reviewers also praise its robust reporting and analytics features, which help businesses optimize travel expenses and make informed decisions. However, some users have reported occasional glitches and technical issues, highlighting the need for continuous improvement in the platform's stability. Overall, TravelPerk is regarded as a reliable and efficient solution for businesses seeking a streamlined and cost-effective travel management system.

Pros

Streamlined business travel management with centralized control and realtime insights.
Userfriendly interface simplifies the booking process for employees, saving time and hassle.
Integrates with major travel providers, offering a wide range of options and competitive pricing.
Robust reporting and analytics capabilities provide valuable insights for travel optimization.

Cons

Occasional technical glitches or system downtime can disrupt the booking process.
Limited customization options for certain features may not meet specific business needs.
Some users have reported issues with customer support responsiveness and resolution time.
The platform may not be suitable for companies with complex travel requirements or extensive travel policies.

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Reviews

Giordano Bompieri

June 17, 2024 Source: Trustpilot.com

Great service

I really appreciate the flexibility and patience of your team, and the availability to support 24/7!

David Ferrer

June 15, 2024 Source: Trustpilot.com

Overall Travekperk provides a great…

Overall Travekperk provides a great service by being a one stop shop for all my business trips. Big shout out to the live chat service that is available 24h. I’ve managed to solve last minute things through this chat that otherwise would take me more time and calls. I would definitely recommend TravelPerk to manage all the business trips.

Ron Appleton

June 13, 2024 Source: Trustpilot.com

I find Travel Perk both straight forward…

I find Travel Perk both straight forward and easy to use.

I use it for work all the time and it is a pleasure, the only time I ever had an issue, it told me who I needed to speak to and what about.

For the services like this I have used, Travel Perk is second to none.

Good work!

Aless

June 13, 2024 Source: Trustpilot.com

Best website for business trip booking

Best website for business trip booking. Good customer care service and support