Home/ Expense Management Software/ TravelBank/ Reviews
Control your travel expenses with TravelBank
64.3%
27.1%
5.5%
0.8%
2.3%
Easy to Use Interface, Fast Reimbursements, Efficient Expense Tracking & Reporting, Helpful Customer Service
Limited Flight & Hotel Options, Occasional App Glitches and Crashes, Difficult Flight & Hotel Modification, Confusing Rewards System
TravelBank, a popular travel and expense management solution, garners mixed reviews from users. While many reviewers appreciate its user-friendly interface, automation capabilities, and comprehensive reporting features, others express concerns regarding its occasional technical glitches, limited customization options, and lack of integration with certain accounting software. Additionally, some users find the mobile app to be less intuitive compared to the web version.
AI-Generated from the text of User Reviews
TravelBank is very user friendly, straightforward.
I haven't found anything that I dislike.
Completing expense reports for the two people I support/assist. Easy to enter receipts and travel details. Easy to submit, and payment is quick.
user-friendly, unique in design, customer support is responsive, implementation team is very helpful, and in-app use.
Sometimes Rules created are broken and I have to re-enter them.
Eliminating manual expense reports. through TB, we can get expenses submitted, reviewed, and approved with one bottom.
How easy it is to upload reciepts directly to our accounting team for organized and quick reimusment.
nothing i can think of at the moment. Everything works very well for me
TravelBank makes it so can easily submit any receipts and purchases to get reimbursed easily.
Filing my expense report each month has become a breeze, saving me time so I can focus on my real job! Love it
The only thing I don't like is that sometimes I get a receipt but can't match it until a couple days later, which I forget to do.
Time savings!
I enjoy being able to upload my receipts on the go while it helps me stay organized and saves me time submitting my invoices for reimbursement.
I sometimes get frustrated that the App will log me out and worry that I will lose my information, but it has always been recovered. I want to be able to set a repeated expense and plug it into a new report by the date I choose; I have not figured out how to use the feature which claims to allow a repeated expense to be created, yes I can make it, but I haven't been able to figure out how to apply it.
It helps me stay organized while traveling so I don't forget to submit expenses. It is also great for keeping track of taxes I may be eligible for use as a deduction.
Very easy to exchange and has good options, especially if you want to exchange directly for a Giftcard from a store
When you exchange directly for a credit card it is not very clear. Despite being a credit card, some specific establishments do not accept prepaid cards, which is the case with TravelBank cards, so it is worth paying attention to this.
Exchanging points for giftcards, we never use them to manage expenses or travel.
I love that it updates payment methods and we are easyily able to upload reciepts.
Sometimes it can be difficult to create a report and some payments take a few days to show up.
Connecting my purchases to my agency. Allows everyone to keep tabs on what payments are happening. Also while letting you know how much money is left in you have accessible to spend.
Being able to report and extract to send to my AP department for Reimbursement.
Since your outage last week, I have been unable to use the app since I have tried mulitiple times. My apple device just sits "loading". Hoping to clear that up before next expense cycle.
Expense reporting
I like the variety of the deals travelbank offers.
I don't see any major issues. More clarity on the history of the used credit card points would be appreciated.
It is helping our company book company flight tickets and accommodation for good deals and use the credit card points.
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It is straightforward to use, and reimbursement is quick and very satisfactory!
I have had no problems with anything the few times I have had to submit reports.
Just an easier way to get reimbursed for work-related expenses.