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TransPerfect Reviews

User Rating

4.6/5 (Based on 8 Ratings)

Rating Distribution

  • Excellent

    62.5%
  • Very Good

    37.5%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use TransPerfect?

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Reviews
AU

Anonymous User

December 21, 2023 Source: G2.com
"Great customer service and support"
What do you like best about TransPerfect Services?

Their platform is easy to use, customer service is excellent, ready to answer questions or solve minor issues. The content is great, just minor changes on the way we translate and then, all translations are perfect.

What do you dislike about TransPerfect Services?

No complaints at all. Everything since the begining has been perfect!

What problems is TransPerfect Services solving and how is that benefiting you?

We have to deliver marketing materials for our internal and external customers in different languages, the accuracy is impeccable, and after you add your keywords, the content is perfect.

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AU

Anonymous User

March 23, 2022 Source: G2.com
"Translations of clinical research consent short forms"
Describe the project or task TransPerfect Services helped with:

Translations of oncology clinical research consent short forms for non-English speaking patients

What do you like best about TransPerfect Services?

Complete and consistent translations from English into a dozen languages used at our cancer center along with translation certificates to submit to our IRB

What do you dislike about TransPerfect Services?

Some certificates and translations have differently formatted footers and certificates

What problems is TransPerfect Services solving and how is that benefiting you?

Consenting non-English-speaking patients to cancer clinica trials

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MJ

Mathews J

November 28, 2023 Source: G2.com
"Quality language services with best use of technology"
What do you like best about TransPerfect Services?

Lots of options and techincal integrations they provide for language service, making the user journey easy. And a prompt service support team.

What do you dislike about TransPerfect Services?

Sometimes rates on certain services can be high

What problems is TransPerfect Services solving and how is that benefiting you?

Web pages getting translated seamlessy through integrations on the content management system

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GF

Gennadiy F

January 17, 2023 Source: G2.com
"In a 1000 ways better than Google translate"
What do you like best about TransPerfect Services?

Processing speed and professionalism. Like it a lot

What do you dislike about TransPerfect Services?

Nothing I can think of at the moment. I will keep using it to see of I dislike something

What problems is TransPerfect Services solving and how is that benefiting you?

I need to translate scientific articles from various languages to English. They do it perfectly

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Hd

Hannah d

August 3, 2022 Source: G2.com
"Good experience with TransPerfect!"
What do you like best about TransPerfect Services?

I like the company's inclusion of diversity consulting. This piece is often neglected in many companies, and I really value making the workplace safe and comfortable for people of all sizes.

What do you dislike about TransPerfect Services?

I have not yet found flaws within TransPerfect Services. The customer communication is good and I had good results

Recommendations to others considering TransPerfect Services:

I had a great experience with TransPerfect Services.

What problems is TransPerfect Services solving and how is that benefiting you?

TransPerfect has provided me with quality translation services, which has benefitted me in providing quality healthcare.

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AU

Anonymous User

July 27, 2022 Source: G2.com
"TransPerfect is a well-organized translation company with members around the world"
What do you like best about TransPerfect Services?

TransPerfect has an extremely courteous project management team that responds quickly and is ready to assist customers and interpreters. TransPerfect's policies are also clear, as soon as the job is confirmed, the translator will receive the PO immediately, and uploading the invoice is also extremely easy and simple.

What do you dislike about TransPerfect Services?

Invoice payment at TransPerfect is quite slow and the fees are very high. Currently there is still no payoneer integration or more advanced form of payment. TransPerfect will only pay in dollars, which is quite restrictive for a company that operates globally.

Recommendations to others considering TransPerfect Services:

In general, I am quite satisfied working with TransPerfect, unlike other companies that always set extremely low prices to entice customers and then exploit translators. TransPerfect has a reasonable rate for translators to feel satisfied and enough to cover their lives.

What problems is TransPerfect Services solving and how is that benefiting you?

TransPerfect specializes in providing translation and interpretation services with stable quality and fast delivery. Project managers are available to answer any questions. I am a translator so I have worked on many projects with Transperfect for a long time.

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AS

Arvind S

September 19, 2021 Source: G2.com
"Good translation service"
Describe the project or task TransPerfect Services helped with:

Used it to translate French text to English text

What do you like best about TransPerfect Services?

It is very simple to use the service for translation.

What do you dislike about TransPerfect Services?

it doesn't give multiple meanings and various translations to the languages that are more slang terms

What problems is TransPerfect Services solving and how is that benefiting you?

Translating text

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AU

Anonymous User

November 21, 2023 Source: G2.com
"Extremely inexpensive translation service for lower volume contact center"
What do you like best about TransPerfect Services?

Barrier to entry is very low. Inexpensive and contract free pricing and fiarly scalable. Our contact center volume is relatively low (vs giant call centers) and the non-English patron volume is only a fraction of that. So Transperfect is an excellent implementation partner for that.

What do you dislike about TransPerfect Services?

Admin website, financing, invoices and anything backend is wildly outdated and archaic. Customer support, billing, is extremely slow to respond.

What problems is TransPerfect Services solving and how is that benefiting you?

Providing translation services for chat/email/phone contact center(s). we have several contact centers with staffing under 20+ per. We no longer have to provide additional language hires or manage in house translation

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