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Tradeshift Reviews

User Rating

4/5 (Based on 211 Ratings)

Rating Distribution

  • Excellent

    46.4%
  • Very Good

    30.8%
  • Average

    8.5%
  • Poor

    3.8%
  • Terrible

    10.4%

User Sentiments

Ease of Use, Invoice Tracking, Fast Payment Processing, Helpful Customer Support

Slow Loading Times, Limited Customization Options, Clunky Invoice Editing, Confusing User Interface Navigation

Do You Use Tradeshift?

Write a Review

Review Summary

Overall, Tradeshift users appreciate its user-friendly interface, comprehensive features, and ability to streamline procurement and invoicing processes. They find it effective in enhancing collaboration, improving visibility, and reducing manual tasks. However, some users have encountered issues with customer support responsiveness and the complexity of certain functionalities, suggesting the need for improvement in these areas to optimize the user experience.

Pros

  • Easy to use and intuitive interface.
  • Streamlines the invoice and payment process.
  • Improves collaboration between buyers and suppliers.
  • Offers realtime visibility into spending.

Cons

  • Some users have reported occasional system glitches.
  • The integration process can be complex and timeconsuming.
  • Limited customization options.
  • Customer support is not always responsive.

AI-Generated from the text of User Reviews

Reviews
AF

Adolf F

November 26, 2021 Source: G2.com
Workload lessened with automatic processes
What do you like best about Tradeshift?
Having used Tradeshift in my workflow I liked how much manual workload it took away from me and saved me a lot of time and this was partly made possible by Cloud Scan. My favourite part in using Cloud Scan was its ability to allow me to authenticate and confirm invoices faster after it scanned and analyzed the data on the invoice.
What do you dislike about Tradeshift?
Tradeshift has another characteristic that made me like it the most and that was the customization feature whereby it allowed me to configure contract rules to suit the scenario that was present at that moment before approving them.
Recommendations to others considering Tradeshift?
I liked Tradeshift also because it was capable of preventing invoices that were invalid from being used in my organisation which saved us a lot of errors and inconveniences. More so it made sure our transactions complied with global trade regulations which I have always found to be very intuitive and helpful.
What problems is Tradeshift solving and how is that benefiting you?
The drawback for me was the unavailability of a mobile version of this product and with the number of features that this product has I believed it would have provided a lot of convenience in my workflow if I was able to carry out my duties from any location on any device.
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L

Lila

November 14, 2021 Source: Financesonline.com
Awesome tool

PROS: There are lot of things I love about Tradeshift, I especially like the idea of using it for free without commitments. The tool works out of the box. The tasks that are required for setting up are simple and the ongoing usage is smooth and intuitive. The UI is straightforward and fclear, it doesn’t require some complex development or workaround.

CONS: It doesn’t offer lot of features and there are some limitations. It would be great if they could include more feature so it cna be used by large organizations. They could implement some customization options so we can create our own email and invoice templates. There are only options for deleting and accepting quotes but you cannot cancel them.

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S

Shannon

August 28, 2021 Source: Financesonline.com
Accurate and easy to use tool for invoicing

PROS: This tool is easy to use. Its interface is great and allows you to easily submit invoices to the customer. You don’t have to go through customer to get the invoice submitted and processed. When you receive the customer’s purchase order on the TS site all you have to do is to accept the order and the invoice is immediately done. Then you’ll receive notifications when the customer has accepted the invoice and when the payment is being processed.

CONS: I wish I could back dated invoices to the date when the work was completed instead of the date when the invoice was submitted. I wish to see the date when the work is done.

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M

Muriel

August 26, 2021 Source: Financesonline.com
It is simple and easy to use and after all it is free to use

PROS: This product is simple and it allows us to make similar invoices for my client every month. I like that I can use prior accepted invoice as a template, and all I need to do is to change the number of the invoice and the date. Some clients want me to change the product but in my opinion this software is second to none.

CONS: The document list can be cluttered when you create various invoices.

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E

Emanuel

August 7, 2021 Source: Financesonline.com
Great solution for small businesses, it is easy to use

PROS: I like almost everything about this software. You can use it for free, there are no commitments. It works out of the box. The few setup tasks that are required are simple and the ongoing usage is intuitive. The interface is clear and understandable, it doesn’t require some complex development.

CONS: I hate to say this, but it has limited functionality. It offers small number of features. They could include more and more features so it can be used by larger companies or organizations. The product would benefit by implementing some customization options so the users can create their own email and invoice tempaltes, instead of using Tradeshift’s. There is no option to cancel quotes, there are options for deleting and accepting.

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L

Lynn

May 2, 2021 Source: Financesonline.com
Useful and easy to set up solution

PROS: It’s easy to use and it takes couple of minutes to set it up. It doesn’t require long-term commitment. It allows us to store all relevant data. It doesn’t have complicated formatting, its templates are customizable by trade, and it has taxable items and tax rates. The layout is customizable and our vendors can easily see our brand recognition whenever they submit invoices.

CONS: It would be really great if they could implement video tutorials for first-time users and to implement success stories from other users. Referrals are very important and video testimonial can increase the rates.

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L

Leroy

March 8, 2021 Source: Financesonline.com
Efficient, fast, accurate and wonderful tool for tracking invoices

PROS: TradeShift is easy to set up and once you learned it, it becomes more intuitive. I love the customized invoices, this is great feature. I can easily keep track of unpaid invoices. It gives better clarity to clients. It speeds up the invoicing process. Also, it saves huge amount of time.

CONS: I have run into some issues when I used Tradeshift with Firefox, when I called their customer service team they have explained me that this was more because of the Firefox than this product. I haven’t experience any problems when I switched to Chrome.

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T

Terence

March 7, 2021 Source: Financesonline.com
Great tool for tracking my item’s status

PROS: This software has wonderful features and lot of customization and options than other similar products. The system is asy to use. I am able to track my invoices through each step of the process and to get detailed information about the status of the items when creating a draft. The support team is great and helpful.

CONS: Sometimes, the process of organization of document page can be cumbersome. It would be great if they could streamline the methods so I can have better view of all finalized and pending documents.

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T

Terence

March 7, 2021 Source: Financesonline.com
Great tool for tracking my item's status

PROS & CONS

What are the best aspects of this product?

This software has wonderful features and lot of customization and options than other similar products. The system is asy to use. I am able to track my invoices through each step of the process and to get detailed information about the status of the items when creating a draft. The support team is great and helpful.

What aspects are problematic or could work better?

Sometimes, the process of organization of document page can be cumbersome. It would be great if they could streamline the methods so I can have better view of all finalized and pending documents.

What specific problems in your company were solved by this product?

It helps me to track the status of the items and I don’t have problem when it comes to figuring out about the current status of the item.

Are you a current user of this product?

Yes

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L

Lorenzo

February 22, 2021 Source: Financesonline.com
Great tool for tracking my item's status

PROS & CONS

What are the best aspects of this product?

I like all its features. It offers lot of customization and options than other websites I have used. It is extremely easy to learn how to use the procurement software and all its basic functions. I like that I can track my invoices through every step of the process, and to have full information about the status of the items from creating a draft till the final payment. It has great support team.

What aspects are problematic or could work better?

The organization of the document page can be cumbersome. I would like to see more streamline methods so I can view all finalized and pending documents. I have run into some built-in complexity when it comes to invoice submitting. But, once you get the rules it gets easier.

What specific problems in your company were solved by this product?

I like that it offers me online tracking of the status of my items. I’m no longer in the dark when it comes to the figuring out about the current status of items.

Are you a current user of this product?

Yes

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