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TrackJS Reviews

User Rating

4.8/5 (Based on 17 Ratings)

Rating Distribution

  • Excellent

    82.4%
  • Very Good

    17.6%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use TrackJS?

Write a Review
Reviews
FR

Friedrich R

June 7, 2023 Source: G2.com
"We had our own simple Error Tracking implementation, TrackJS saved us from it 🙈"
What do you like best about TrackJS?

TrackJS does exactly what you hope it would do. And a lot more of stuff that you didnt know you needed.

What do you dislike about TrackJS?

In our case I would have liked more notifications switched on by default. It would have saved a lot of money! (yes, I know we created the errors in the first place)

What problems is TrackJS solving and how is that benefiting you?

We have a third party JS app installed on E-Commerce sites. JS is helping us in tracking our JS Errors on many different environments.

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AB

Andy B

August 17, 2021 Source: G2.com
"Good Javascript error collection, management and warnings."
What do you like best about TrackJS?

Track rate of errors, most common errors, new errors. Tight integration to Slack that includes friendly warnings and notifications. It also has a good summary of errors and tracking of state during errors.

What do you dislike about TrackJS?

Opted in for event rate summary but doesn't appear to have worked.

Recommendations to others considering TrackJS:

Great tool for tracking client side errors, integration to Slack for monitoring, and for tracking rate and frequency of errors.

What problems is TrackJS solving and how is that benefiting you?

Track front end errors that would otherwise be lost, identify most common errors to fix, also identify issues that users aren't raising (most!).

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SB

Stuart B

June 16, 2020 Source: G2.com
"TrackJS is the easiest Javascript error reporting I have ever used."
What do you like best about TrackJS?

Very easy to implement. Simply include a script tag at the top of your index.html, and TrackJS takes care of everything else.

Reporting is excellent. It includes all the information you need to track exactly what happened.

What do you dislike about TrackJS?

TrackJS sends a daily email containing view count and errors. If your site isn't used on a particular day, this email indicates that there is a fault with your connection, which isn't the case.

What problems is TrackJS solving and how is that benefiting you?

Discovering errors in the clients web browser helps improve my application. TrackJS daily reporting raises awareness of problems so they can be fixed quickly.

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AU

Anonymous User

June 10, 2020 Source: G2.com
"Simple, fast and efficient: All you need from a tracking service for a SPA"
What do you like best about TrackJS?

It is quiet simple to get additional tracking for your spa by adding a few lines of code and it does not disturb the performance of the app.

What do you dislike about TrackJS?

There are many things you can set, so you have to view multiple pages to set up everything right, but is that really a dislike?

What problems is TrackJS solving and how is that benefiting you?

We early see problems with the app used by various browsers and can react on those.

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AU

Anonymous User

June 3, 2020 Source: G2.com
"Excellent error logging for any and all web apps"
What do you like best about TrackJS?

The user interface and log capturing is wonderful

What do you dislike about TrackJS?

As far as what's currently available I don't have much I dislike. Filtering takes a little bit to learn but for the most part it's pretty good

Recommendations to others considering TrackJS:

It is a great alternative for front end monitoring.

What problems is TrackJS solving and how is that benefiting you?

We were using sumo logic and decided to try track to save on costs. It does the job better and with more detail in the logs. It was also much easier to set up and use,.

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am

asaf m

December 29, 2019 Source: G2.com
"awesome"
What do you like best about TrackJS?

visibility of client side errors with convenient filters and data regarding other events that occurred around the time of the error

What do you dislike about TrackJS?

I can't trace the error down to the line in my source code. I know there is a source map feature, but I have not been able to get this to work with my app. Most of the stack trace info is from the framework that I am using rather than my code.

I checked out the alerting feature - it could be more robust with better support of filters.

Recommendations to others considering TrackJS:

it's awesome. use it.

What problems is TrackJS solving and how is that benefiting you?

Detecting & fixing errors in production. Once I fix the bug, I can see in the graph that the incidence has gone down, soI know I fixed it.

Also, after a production upload, I closely monitor trackjs to make sure there are no surprises. This gives me peace of mind.

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MM

Matt Ruby M

December 20, 2019 Source: G2.com
"Well focused solution with super responsive support!"
What do you like best about TrackJS?

With trackJS, the focus is on errors occurring on the browser. The tooling is well geared for this task. Filtering is second to none, and the quick views of trending errors are helpful in digging past the 3rd party script noise. The error grouping is effective. It's helps filter down to the core issues.

In addition, trackjs added node support for our next.js based sites. That was amazingly helpful.

We also like how we're able to have an unlimited number of named users.

What do you dislike about TrackJS?

When setting up new users, the email that trackjs sends is often trapped in spam filters due to the work "track" :-)

What problems is TrackJS solving and how is that benefiting you?

We're able to quickly triage customer facing issues. Compared to some of our other tooling, trackjs is much better focused on dealing with the browser error issues. It provides some context beyond just the error message. For example, it captures what was happening before and after the error occurred.

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MD

Michael D

September 12, 2019 Source: G2.com
"Web App Debugging Made Easy"
What do you like best about TrackJS?

Provides great visibility into web apps & PWAs. Allows better decisions & info (e.g. a release introduces or fixes a specific bug). Quick and easy to integrate, the dashboard is easy to use, and the data provided is complete and actionable. Support has also been fantastic whenever we've had any questions. The ability to track product version is really fantastic and makes it easy to tie issues to specific code.

What do you dislike about TrackJS?

At this point the only thing I would like to see is longer data retention so that we can track specific error trends over a longer period of time. There have been a few cases where we have asked for specific functionality or changes, but these have always been added to the product eventually.

Recommendations to others considering TrackJS:

Be sure to keep `console` statements in your code when using TrackJS and use the different logging levels (debug, info, warn, error) for maximum effect. Definitely include the product version and tie to specific user accounts to save yourself trouble in handling user issues.

What problems is TrackJS solving and how is that benefiting you?

We're able to track every error our customers experience along with sufficient data to be able to quickly identify and resolve these issues. We've been able to resolve issues we probably would never have known about without using TrackJS. As a result this has helped us improve user adoption and revenue besides. We're currently implementing the new Node.js agent on our Google Cloud Functions to provide better error tracking and insights into our serverless environment.

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AU

Anonymous User

December 13, 2018 Source: G2.com
"Great for debugging through large site collections"
What do you like best about TrackJS?

It has a very organized user interface and is clear analytics so you can prioritize your debugging. Pricing is very reasonable. Simple to implement. Not a large overhead for the user to load during a pageview (this was very important to me). Support is very quick.

What do you dislike about TrackJS?

Nothing at all! I can't think of anything else I would need out of it since it does its job well.

Recommendations to others considering TrackJS:

I would say go for it. You also have a trial version that you can use and they are very flexible with it in terms of how many domains you can implement it on. They also provide discounts to those who work for educational organizations.

What problems is TrackJS solving and how is that benefiting you?

Since we specialize in front end development, we can't realistically setup machines with various combinations of OSes and browser versions. Therefore, this enables us to see whether or not our users are experiencing js issues and how to closely recreate those scenarios for debugging.

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GS

Gursharan S

December 28, 2022 Source: G2.com
"Helpful for error logging and monitoring"
What do you like best about TrackJS?

Easy to integrate; helpful error details with replication info; monthly summary

What do you dislike about TrackJS?

early stage of using this and don't see any downside as such

What problems is TrackJS solving and how is that benefiting you?

Client errors do not go unreported; plus this really helps with the issue details to understand the use case, replication steps and definitely helps in overall issue resolution

Read more

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