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TouchPoint Church Management Software Reviews

User Rating

4.2/5 (Based on 308 Ratings)

Rating Distribution

  • Excellent

    45.1%
  • Very Good

    37.7%
  • Average

    12.3%
  • Poor

    2.6%
  • Terrible

    2.3%

User Sentiments

Robust Member Database, Comprehensive Reporting Capabilities, Extensive Integrations, Excellent Customer Support

Non-Intuitive User Interface, Limited Mobile App Functionality, Complicated Volunteer Management, Challenging Search Functionality

Do You Use TouchPoint Church Management Software?

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Review Summary

Users praise TouchPoint for its user-friendly interface, ease of use, and comprehensive features. They find it particularly helpful for managing church finances, tracking members, and streamlining communication. Additionally, users appreciate TouchPoint's robust reporting capabilities, mobile app, and excellent customer support. However, some users mention occasional technical difficulties and a need for more customization options. Overall, TouchPoint is a well-received church management software that meets the needs of many churches and receives positive feedback from its users.

Pros

  • Userfriendly interface and easy navigation.
  • Helps churches manage members, donations, and events efficiently.
  • Robust reporting and analytics tools for datadriven decisionmaking.

Cons

  • Integration with thirdparty applications could be improved.
  • Some users reported occasional technical glitches.
  • Limited customization options for certain aspects of the software.

AI-Generated from the text of User Reviews

Reviews
E

Ewell

December 3, 2021 Source: Financesonline.com
Works amazingly for church communities with any size

PROS: Great accessibility for church management. It makes online donation, event registration, emailing and other tasks wonderfully easy. The app has great user support too.

CONS: It offers dozens of features; thus, it is a bit difficult to use and navigate. Some improvement on its user-friendly factor would be great.

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W

Willy

June 18, 2021 Source: Financesonline.com
Very satisfied with TouchPoint today

PROS: Convenient and efficient for different tasks such as checking our choir attendance through mobile, searching info of certain people, and creating lists or groups among other purposes. It lets me find contact details of members in no time as well.

CONS: There are instances when prospects count different with what we have in the list. Other than this issue, the app works amazingly.

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C

Caroline

May 17, 2021 Source: Financesonline.com
Convenient and terrific platform for managing our church

PROS: This is a terrific platform for our church, and is used in our office even when staff are out for various possible reasons. It has great tutorials and features that help in managing different economic and financial aspects of our community, such as commitment, contribution and tithes. That is because the app handles credit and debit cards without problems. It helps us determine communications that are taking place such as knowing who is talking to somebody. This lets our head minister easily determine the right task for specific person, which is a big key for keeping orderliness in our team. As our church accountant, it helps me a lot in keeping track of c commitment and other financial concerns.

CONS: I encountered a few problems on the searching filters of the tool. It requires the tedious tagging function when I simply want to modify a profile of an individual or a certain group. I wish the tool has a more convenient editing option on such matter.

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RS

Robert S

June 2, 2019 Source: G2.com
"Great, user friendly tool for church management"
What do you like best about TouchPoint Church Management Software?

The product is amazingly easy to use and goes about as an interface for the whole office notwithstanding when some staff individuals are out on appearance, get-away, emergency clinic duty.... It is useful in monitoring exact socioeconomics and insights for our congregation on a part instructive dimension, yet additionally in a money related sense too. The capacity to likewise acknowledge credit/charge card exchanges effectively through a straightforward connection on our site has expanded commitments, tithes, and contributions by a lot. TouchPoint likewise enables our ministers to realize who has chatted with whom and furthermore for our chief minister to dole out errands to relate ministers; adequately designating undertakings and visits over the whole peaceful staff. As the budgetary secretary, I use the Touch Point programming for staying aware of commitment records just as yearly capital promise battles.

What do you dislike about TouchPoint Church Management Software?

Only real hate is after using the Search Builder, in order to make changes to individual profiles or select groups, it requires using the Tag feature which includes multiple steps. Would welcome as quicker editing feature.

Recommendations to others considering TouchPoint Church Management Software:

It's great! Only "advice" is if there would be a simpler way to update profile information within the Search Builder screen.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

A few years back, our neighborhood church was searching for a cost effective individuals the executives programming that was simple for volunteers to utilize, could be gotten to anyplace, had a worked under wraps in highlight, and made overseeing individuals and giving basic, however point by point if fundamental. TouchPoint filled those highlights well, and their evaluating (based off people) made it sensible for us monetarily to utilize.

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jl

jon l

February 18, 2019 Source: G2.com
"TouchPoint is PERFECT For Any Size Church"
What do you like best about TouchPoint Church Management Software?

Being accessible anywhere to their services. INCLUDING - customer service, event sign ups, online giving, email communications, etc.

What do you dislike about TouchPoint Church Management Software?

How complex it can be. The amount of things it offers can really make it difficult to navigate

Recommendations to others considering TouchPoint Church Management Software:

There will be times when you cant navigate what you want. Use the help icon! This is the most responsive church program I have ever used. They are prompt to getting back with you and will help you every time.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

Being able to manage the people that come to our church. It helps us better assimilate them and their family into the Church through continued communications, online donations, signing up for events, etc.

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JF

Jan F

February 18, 2019 Source: G2.com
"Love this app!"
What do you like best about TouchPoint Church Management Software?

This is an easy to use and very effective product to post attendance, find info on people, create lists, etc. I love the ability to mark attendance for my choir right from my phone. I also love being able to retrieve contact info quickly.

What do you dislike about TouchPoint Church Management Software?

Having “prospects” count against our total

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

Allows us to track attendance

Read more
AU

Anonymous User

February 17, 2019 Source: G2.com
"TouchPoint-Great App"
What do you like best about TouchPoint Church Management Software?

My favorite feature, as a Life Group leader, is the ease of taking attendance without having to turn in a hard copy of the roll.

What do you dislike about TouchPoint Church Management Software?

The sensitivity of my touchscreen makes it easy to accidentally select a name of a person who is not really there.

Recommendations to others considering TouchPoint Church Management Software:

Great way to track membership.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

Rolls are more likely to be completed and correct. Our records are a more reliable resource to determine which individuals need encouragement.

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AU

Anonymous User

February 16, 2019 Source: G2.com
"Perfect for churches who use check in"
What do you like best about TouchPoint Church Management Software?

I love the fact they include check in for children’s ministry all in the same price.

What do you dislike about TouchPoint Church Management Software?

It’s not as easy to change the check in tag as planning center but it’s all included at no extra charges!

Recommendations to others considering TouchPoint Church Management Software:

Touchscreen conputer

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

We use contributions, check in, print rosters, take attendance, and can even track birthdays with this program.

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AU

Anonymous User

February 16, 2019 Source: G2.com
"End-user friendly"
What do you like best about TouchPoint Church Management Software?

Easy to navigate - intuitive. I didn’t need training. I could figure it out myself.

What do you dislike about TouchPoint Church Management Software?

Nothing stuck out to me when I used it this time

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

I’m not s church administrator - I’m a member. It certainly has made giving easy and tracking involvement with the church.

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JC

Jimmy C

February 15, 2019 Source: G2.com
"Thank you"
What do you like best about TouchPoint Church Management Software?

I like that the changes made are immediate which helps parents check-in to children classes and receive security printout labels.

What do you dislike about TouchPoint Church Management Software?

So far, I am very pleased with TouchPoint capabilities.

What problems is TouchPoint Church Management Software solving and how is that benefiting you?

Problem solved: emails sent to organizations directly from organization leaders.

Benefits: less office time needed as a result of TouchPoint being accessible through phone, iPad, laptop, and/or desktop computer.

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