Top Producer CRM Reviews

User Rating

4/5 (Based on 140 Ratings)

Rating Distribution

Excellent
50.7%
Very Good
24.3%
Average
8.6%
Poor
5%
Terrible
11.4%

User Sentiments

Contact Management, Transaction Management, Customer Support, Listing Management

Outdated User Interface, Lack of Mobile App, Difficult to Learn, Mass Email Issues

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Review Summary

Users find Top Producer CRM user-friendly, reliable, and helpful in boosting their sales productivity. They appreciate its customizable features, ease of use, and excellent customer support. However, some users mention occasional glitches, a need for more in-depth reporting capabilities, and room for improvement in its mobile app's functionality. Overall, Top Producer CRM is a solid choice for businesses seeking a user-friendly and feature-rich CRM solution.

Pros

Easytouse interface and intuitive design, making it accessible to users of all technical skill levels.
Comprehensive sales pipeline management capabilities, providing detailed insights into the sales process.
Robust reporting and analytics features, enabling businesses to make datadriven decisions.

Cons

Occasional reported issues with data synchronization and integration with other software.
Limited customization options, which may not meet the specific needs of some businesses.
Some users have reported occasional performance issues, particularly with large datasets.

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Reviews

Mike O

March 27, 2023 Source: G2.com

"Excellent -- Prompt attention to a very important situation"

What do you like best about Top Producer?

I have used Top Producer since before it was online version. It is dependable, has features available for every application I need.

What do you dislike about Top Producer?

I can't think of one thing I dislike. I have been introduced to other CRM programs, I always come back to Top Producer.

What problems is Top Producer solving and how is that benefiting you?

Call scheduling, appointment scheduling, mass communications are the three things I use most.

Jimmy D D

July 18, 2022 Source: G2.com

"GREAT PRODUCT !"

What do you like best about Top Producer?

It is easy to use and we have been with Top Producer for 20 years and as a real estate Agent in Middle Tn for 26 years I highly recommend it

What do you dislike about Top Producer?

there is nothing I dislike about this product

Recommendations to others considering Top Producer:

it is so easy to use and they are alway available to help

What problems is Top Producer solving and how is that benefiting you?

It helps us keep track of our past clients

Celeste O

July 11, 2022 Source: G2.com

"Top Producer is Fantastic but it's now become more Expensive."

What do you like best about Top Producer?

I have used Top Producer for 25+ years. You can capture leads, stay organized, manage the database, and follow up automatically w/emails and letters effectively. It has a series of reports that you can print to keep track of your business. I only use the CRM portion of the software.

What do you dislike about Top Producer?

Loved the program but they just increased their monthly fee by 50%.

What problems is Top Producer solving and how is that benefiting you?

None that I am aware of.

Linda H

November 5, 2020 Source: G2.com

"Top Producer is exactly that!"

What do you like best?

Customer support is live and they take as much time as needed

What do you dislike?

No dislikes at this time as my experience has been great

Recommendations to others considering the product:

If your looking for a site that is easy to maintain, then Top Producer is for you!

What problems are you solving with the product? What benefits have you realized?

New site functions and look

johnnie T

October 16, 2020 Source: G2.com

"Easy to use and reliable"

What do you like best?

Been using it for years. I call in frequently to get help. I've used it since DOS.

What do you dislike?

Nothing popping up in my mind. Been easy to use.

Recommendations to others considering the product:

Hey! Use it! It's a good program. You will be happy with it.

What problems are you solving with the product? What benefits have you realized?

Calender, not posting dates. I have been a user of toproducer since when it was in the DOS.

Bruce R

October 14, 2020 Source: G2.com

"Help Desk"

What do you like best?

Dan was very patient and helped by all the way through

What do you dislike?

I am still trying to understand Safari and Google and if I want to link everything to google including the calendar.

Recommendations to others considering the product:

Not cheap, but meets my needs today

What problems are you solving with the product? What benefits have you realized?

Calendar and Contacts for over 15 years. Still no using but a small percent of what it will do

Tamara D

October 10, 2020 Source: G2.com

"Looking up contact information and acting on it is now a joy"

What do you like best?

If I am at the computer, navigating and viewing information about a contact is as easy as thinking about it. Open the page, find the contact, view recent emails, notes, and

What do you dislike?

The website version is still a little bit behind best practices. It doesn't scale to my new two-in-one touchscreen device running Windows 10 very gracefully so some things in the corners are off screen or underneath my OS task bar. Their website version is in beta and is a work in progress, with functionality still in a 1990s state-of-the-art "8i" system.

What problems are you solving with the product? What benefits have you realized?

I need a method to manage contacts and record when I spoke to who about what. With Top Producer X, my contact information is organized and I enjoy using the system. Having an easy-to-navigate delightful CRM makes spending a few hours each day prospecting a lot easier.

Brahim E

October 9, 2020 Source: G2.com

"Exceptional customer service"

What do you like best?

Thorough walkthrough with the utmost patience. Spencer Powel makes you feel like your his best friend and patiently explains all features in the most professional way possible. Oh, need I mention that Top Producer is a perfect CRM!

What do you dislike?

The CRM seems to have all functionalities I'm looking for as a real estate agent

Recommendations to others considering the product:

Go for it, you'll definitely get your money worth

What problems are you solving with the product? What benefits have you realized?

The reason I signed up for Top Producer CRM is to stay on top of my transactions and contacts all in one place. I have just signed up and didn't get a chance to make full use of the CRM.

Sujata R

September 30, 2020 Source: G2.com

"Top Producer"

What do you like best?

Customer service provided by Spencer Powell. He is one of the best customer support I ever talk so far. Very knowledgeable & Professional and he have lots of Patience.

What do you dislike?

Switching back n forth with TPX and system get log out so easy, you need to go back and refresh it again and again.

What problems are you solving with the product? What benefits have you realized?

Working with Market Snapshot.

Katrina H

September 29, 2020 Source: G2.com

"TPX has many new improvements"

What do you like best?

I love TPX Property Insights, where you can add the favorite homes to a buyer's profile. I also love the follow up reminders and the last touch date. When combined with Market Snapshots, I stay top of mind effortlessly. I will be looking into the calendar option, and add more notes to each lead.

What do you dislike?

The "old version" was hard to follow and so much went unused. TPX seems to be more user friendly for sure. There was a longer learning curve previously and, like most agents, I haven't found the time to sit and learn. But now there are videos to help navigate through that, and I have found them to be very helpful.

What problems are you solving with the product? What benefits have you realized?

TPX and Market Snapshot combined have allowed me to stay top of mind. It's like allowing them (buyers) to make changes to their personalized search when their needs change, so their needs are met immediately. Plus, it reminds me to reach back out when I get busy on other projects.

Top Producer CRM Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Top Producer CRM?

Review Summary

Pros

Cons

Mike O

Jimmy D D

Celeste O

Linda H

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

johnnie T

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Bruce R

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Tamara D

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Brahim E

What do you like best?

What do you dislike?

Recommendations to others considering the product:

What problems are you solving with the product? What benefits have you realized?

Sujata R

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

Katrina H

What do you like best?

What do you dislike?

What problems are you solving with the product? What benefits have you realized?

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