Home/ Route Planning Software/ Tookan/ Reviews
Fully customizable fleet management software
69%
19%
3.5%
1%
7.5%
Ease of Use, Real-time Tracking, Excellent Customer Support, Seamless Integrations
Limited Customization, Occasional Bugs, Inaccurate ETA Calculation, Slow Customer Support
Tookan is a popular solution for last-mile delivery management, praised for its ease of use, driver tracking, and cost-effectiveness. Users appreciate its intuitive interface, real-time tracking features, and the helpful support team, which often provides prompt assistance. While some users have highlighted occasional glitches or limited customization options, Tookan is generally considered a reliable and valuable tool for businesses looking to streamline their delivery operations.
AI-Generated from the text of User Reviews
I have been with the Tookan Team for the last 5 years and am very satisfied with the platform.
We started with them with 200 orders/month now we are at 25,000 orders/month. We can run our dispatch operation smoothly.
The best thing about Tookan is not only their solution and features they also have good
Support Managers.
My Manager ( Mr. Laddy Takyar ) is helping with me every aspect of the requirements promptly.
Their system is easy to use and easy to implement for the business, drivers, and managers. and their integration system adapts to third-party integrations very easily.
In Paraguay, I am the best service but without a doubt, the technology Tookan provided me made it possible to develop new businesses.
All the best team Tookan keep creating new features !!!
So far I am satisfied with the Tookan Team. Please keep releasing the new features in a short span.
I was facing the issue with Routes and tracking the agents. Also, we can generate the reports easily through the system.
Simple easy to use interface, good support
The maps sometime have issues auto filling addresses
Efficeient allocation of resources and communicating with customers
Tookan has literally been a life changer for me personally as well for my team. It was a very easy transition from our old software. Integration was simple. Customization and free add-ons are great.
My company provides 24hr service and we use the platform daily. We've never had any outages and most important it's efficient. Customer support has been responsive and are a pleasure to work with.
I can honestly say there nothing I don't like about Tookan.
Dispatching and keeping track of deliveries and delivery agents.
We have been working with delivery contractors for our products but have had to manually alert clients on delivery status call drivers when clients ask for an update. With Tookan, not only are clients given their own tracking link but o can also see where drivers are. The onboarding team was super helpful in getting me setup and assisted me along the way. Thank you, Tookan!
They don't have apartment numbers yet for US addresses, sometimes the driver app crashes.
Communicating with my clients who are receiving deliveries.
Calculate optimal route & allocating drivers
No Australian support, link with shopify is fulfilment & not all orders are deliveries
Calculates route easily & allocates drivers
BestTookan can be easily scaled to meet the needs of growing businesses. It uses industry-standard security measures to protect your data. Tookan has a proven track record of uptime and reliability. Also they offers a variety of pricing plans to fit any budget.
Tookan lets you track the location of your vehicles in real time, set geofencing boundaries, and receive alerts if vehicles go outside of these boundaries.
Customer support is the very attractive part in Tookan
In the past 3 years we havent got anysuch dislikes. We are satisfied with the responce and the support we are getting from the team
Streamline my delivery operations: Tookan helps me to automate tasks, track progress, and get real-time visibility into my delivery operations. This saves me time and money, and it helps me to improve customer satisfaction.
Reduce errors: Tookan helps me to reduce errors in delivery by providing accurate tracking information and notifications. This helps me to avoid lost or damaged goods, and it improves customer satisfaction.
Optimize my routes: Tookan helps me to optimize my routes and schedule deliveries more efficiently. This saves me money on fuel and labor, and it helps me to reduce the carbon footprint of my business.
reason why tookan
1:Proper documentation.
2:Easy integration.
3:supportive team
4:quality training team and material
5: good response time and many more good feature
I do not dislike it, but my suggestion would be to continue the great efforts to make the product more user friendly
Helping to achieve the dreams of smooth delivery
easy to navigate and quick access on the contractors
Nothing, since it's useful and easy access
easy to navigate and quick access to contractors
As a startup Tookan fits our business need of a solution quite capable of supporting our last mile deliveries to our customers via our portal.
We have fiound flexible and easy to use, with our partners and delivery drivers
We have found it to be easy to intergrate with our workflow, and look forward to developments that would extend its use across other business areas.
Last mile delivery with ease at it intergartes with Yelo
Looking for the right SaaS
We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.
Want more customers?
Our experts will research about your product and list it on SaaSworthy for FREE.
Easy to set up and use for dispatchers and also for agents
Battery saving option on agent app may affect agent tracking
Tracking of agent and enhancing productivity