Browse Software
List Your Product
Loading...
Tookan Reviews

User Rating

4.4/5 (Based on 200 Ratings)

Rating Distribution

  • Excellent

    69%
  • Very Good

    19%
  • Average

    3.5%
  • Poor

    1%
  • Terrible

    7.5%

User Sentiments

Ease of Use, Real-time Tracking, Excellent Customer Support, Seamless Integrations

Limited Customization, Occasional Bugs, Inaccurate ETA Calculation, Slow Customer Support

Do You Use Tookan?

Write a Review

Review Summary

Tookan is a popular solution for last-mile delivery management, praised for its ease of use, driver tracking, and cost-effectiveness. Users appreciate its intuitive interface, real-time tracking features, and the helpful support team, which often provides prompt assistance. While some users have highlighted occasional glitches or limited customization options, Tookan is generally considered a reliable and valuable tool for businesses looking to streamline their delivery operations.

Pros

  • Easy to set up and use for dispatchers and agents.
  • Provides realtime tracking of drivers and riders, even when not logged in.
  • Offers a costeffective solution with a proven track record of uptime and reliability.

Cons

  • Battery saving option on agent app may affect agent tracking.
  • Limited map functionality for dispatch, preventing the use of two maps at once.
  • Some essential features require additional payment, like AWB implementation.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

January 19, 2024 Source: G2.com
"Great delivery fleet managing solution"
What do you like best about Tookan?

Easy to set up and use for dispatchers and also for agents

What do you dislike about Tookan?

Battery saving option on agent app may affect agent tracking

What problems is Tookan solving and how is that benefiting you?

Tracking of agent and enhancing productivity

Read more
AU

Anonymous User

December 6, 2023 Source: G2.com
"Best Cost Effective Route and Delivery Solution"
What do you like best about Tookan?

I have been with the Tookan Team for the last 5 years and am very satisfied with the platform.

We started with them with 200 orders/month now we are at 25,000 orders/month. We can run our dispatch operation smoothly.

The best thing about Tookan is not only their solution and features they also have good

Support Managers.

My Manager ( Mr. Laddy Takyar ) is helping with me every aspect of the requirements promptly.

Their system is easy to use and easy to implement for the business, drivers, and managers. and their integration system adapts to third-party integrations very easily.

In Paraguay, I am the best service but without a doubt, the technology Tookan provided me made it possible to develop new businesses.

All the best team Tookan keep creating new features !!!

What do you dislike about Tookan?

So far I am satisfied with the Tookan Team. Please keep releasing the new features in a short span.

What problems is Tookan solving and how is that benefiting you?

I was facing the issue with Routes and tracking the agents. Also, we can generate the reports easily through the system.

Read more
AU

Anonymous User

December 4, 2023 Source: G2.com
"Tookan Rocks"
What do you like best about Tookan?

Simple easy to use interface, good support

What do you dislike about Tookan?

The maps sometime have issues auto filling addresses

What problems is Tookan solving and how is that benefiting you?

Efficeient allocation of resources and communicating with customers

Read more
TR

Tony R

December 1, 2023 Source: G2.com
"Tookan platform is Great!"
What do you like best about Tookan?

Tookan has literally been a life changer for me personally as well for my team. It was a very easy transition from our old software. Integration was simple. Customization and free add-ons are great.

My company provides 24hr service and we use the platform daily. We've never had any outages and most important it's efficient. Customer support has been responsive and are a pleasure to work with.

What do you dislike about Tookan?

I can honestly say there nothing I don't like about Tookan.

What problems is Tookan solving and how is that benefiting you?

Dispatching and keeping track of deliveries and delivery agents.

Read more
CG

Claire G

November 21, 2023 Source: G2.com
"Awesome service to keep clients posted on their delivery status"
What do you like best about Tookan?

We have been working with delivery contractors for our products but have had to manually alert clients on delivery status call drivers when clients ask for an update. With Tookan, not only are clients given their own tracking link but o can also see where drivers are. The onboarding team was super helpful in getting me setup and assisted me along the way. Thank you, Tookan!

What do you dislike about Tookan?

They don't have apartment numbers yet for US addresses, sometimes the driver app crashes.

What problems is Tookan solving and how is that benefiting you?

Communicating with my clients who are receiving deliveries.

Read more
AU

Anonymous User

August 16, 2023 Source: G2.com
"Tookan does everything I need to do"
What do you like best about Tookan?

Calculate optimal route & allocating drivers

What do you dislike about Tookan?

No Australian support, link with shopify is fulfilment & not all orders are deliveries

What problems is Tookan solving and how is that benefiting you?

Calculates route easily & allocates drivers

Read more
SI

Syed I

August 8, 2023 Source: G2.com
"Wonderful experience"
What do you like best about Tookan?

BestTookan can be easily scaled to meet the needs of growing businesses. It uses industry-standard security measures to protect your data. Tookan has a proven track record of uptime and reliability. Also they offers a variety of pricing plans to fit any budget.

Tookan lets you track the location of your vehicles in real time, set geofencing boundaries, and receive alerts if vehicles go outside of these boundaries.

Customer support is the very attractive part in Tookan

What do you dislike about Tookan?

In the past 3 years we havent got anysuch dislikes. We are satisfied with the responce and the support we are getting from the team

What problems is Tookan solving and how is that benefiting you?

Streamline my delivery operations: Tookan helps me to automate tasks, track progress, and get real-time visibility into my delivery operations. This saves me time and money, and it helps me to improve customer satisfaction.

Reduce errors: Tookan helps me to reduce errors in delivery by providing accurate tracking information and notifications. This helps me to avoid lost or damaged goods, and it improves customer satisfaction.

Optimize my routes: Tookan helps me to optimize my routes and schedule deliveries more efficiently. This saves me money on fuel and labor, and it helps me to reduce the carbon footprint of my business.

Read more
SK

Sami K

June 15, 2023 Source: G2.com
"Last mile Integration with Ecommerce solution"
What do you like best about Tookan?

reason why tookan

1:Proper documentation.

2:Easy integration.

3:supportive team

4:quality training team and material

5: good response time and many more good feature

What do you dislike about Tookan?

I do not dislike it, but my suggestion would be to continue the great efforts to make the product more user friendly

What problems is Tookan solving and how is that benefiting you?

Helping to achieve the dreams of smooth delivery

Read more
MP

Mheljohn P

May 17, 2023 Source: G2.com
"easy to navigate and quick access"
What do you like best about Tookan?

easy to navigate and quick access on the contractors

What do you dislike about Tookan?

Nothing, since it's useful and easy access

What problems is Tookan solving and how is that benefiting you?

easy to navigate and quick access to contractors

Read more
MR

Meyoma R

March 6, 2023 Source: G2.com
"Fast efficient service for last mile management of deliveries"
What do you like best about Tookan?

As a startup Tookan fits our business need of a solution quite capable of supporting our last mile deliveries to our customers via our portal.

We have fiound flexible and easy to use, with our partners and delivery drivers

What do you dislike about Tookan?

We have found it to be easy to intergrate with our workflow, and look forward to developments that would extend its use across other business areas.

What problems is Tookan solving and how is that benefiting you?

Last mile delivery with ease at it intergartes with Yelo

Read more

We understand SaaS better

SaaSworthy helps stakeholders choose the right SaaS platform based on detailed product information, unbiased reviews, SW score and recommendations from the active community.

icon

Buyers

Looking for the right SaaS

We can help you choose the best SaaS for your specific requirements. Our in-house experts will assist you with their hand-picked recommendations.

icon

Makers

Want more customers?

Our experts will research about your product and list it on SaaSworthy for FREE.

Get Listed