Toast Reviews

User Rating

4/5 (Based on 1,563 Ratings)

Rating Distribution

Excellent
57.1%
Very Good
16.9%
Average
5.8%
Poor
5.8%
Terrible
14.5%

User Sentiments

User-friendly Interface, Robust Reporting & Analytics, Extensive Integrations, Reliable Offline Mode

Inconsistent Customer Support, Handheld Device Issues, Online Ordering System Limitations, Complex Menu Setup for Specific Business Types

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Review Summary

Toast POS users appreciate its ease of use, comprehensive features, and efficient payment processing. They praise its user-friendly interface, intuitive design, and customizable options that cater to diverse business needs. The system's robust reporting and analytics capabilities are also well-received, providing valuable insights for business optimization. Toast POS users find the software reliable, stable, and secure, ensuring smooth and uninterrupted operations. However, some users have expressed concerns regarding occasional technical glitches, the need for improved customer support responsiveness, and the pricing structure, which they feel could be more flexible.

Pros

Easy to use interface and userfriendly design.
Robust features for inventory management, staff scheduling, and customer loyalty programs.

Cons

Limited customization options and reporting capabilities.
Occasional issues with payment processing and technical support.

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Reviews

Fadil Mehmedi

November 6, 2024 Source: Trustpilot.com

Great company

Great company. Great customer service and great product

Blake Powers

November 6, 2024 Source: Trustpilot.com

Toast is at the forefront of innovation…

Toast is at the forefront of innovation in the space and has an entire suite of products!

Dennis Weinstein

November 6, 2024 Source: Trustpilot.com

The best POS ever

The best POS ever! Just try and you’ll see

fr

November 4, 2024 Source: Trustpilot.com

Was excellent customer service from…

Was excellent customer service from start to finish

Leilani Gray

November 4, 2024 Source: Trustpilot.com

Kindness and informed about new…

Kindness and informed about new opportunities for sales commission

Erik Henry

November 1, 2024 Source: Trustpilot.com

Toast is an amazing POS system that has…

Toast is an amazing POS system that has so many bells and whistles it’s hard to keep it straight. Clearly the best POS in the game!

Danielle Moulton

October 28, 2024 Source: Trustpilot.com

Our rep Matt was awesome

Our rep Matt was awesome! Start to finish and he continues to check in.

Consumer

May 10, 2024 Source: Trustpilot.com

Best clam chowder I have ever had

Best clam chowder I have ever had, Great food great service!!!

customer

April 29, 2024 Source: Trustpilot.com

Great POS

Great POS we have so far. Manage daily operations, integrations, menu updates, etc in one place

Tania Warchol

March 17, 2024 Source: Trustpilot.com

My specialists

My specialists. did a great job

Toast Reviews

User Rating

Rating Distribution

User Sentiments

Do You Use Toast?

Review Summary

Pros

Cons

Fadil Mehmedi

Blake Powers

Dennis Weinstein

fr

Leilani Gray

Erik Henry

Danielle Moulton

Consumer

customer

Tania Warchol

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