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The support team are very helpful and willing to go above & beyond to help with any problems during and following setup. Also offered at what I would say is a very fair price point for educational institutions.
The whole process of using TinyMDM is really easy, so I find it difficult to find a dislike as such - however, there is one fairly crucial (for us) function missing (the ability to deploy a system-wide proxy). However, other similar products suffer the same issue. Therefore this could be an OS flaw. Nonetheless, TinyMDM have agreed to raise this as a feature-request and we have a manual workaround for this issue so no huge problem.
Mass management of Android devices has previously been impossible to do so at a price point that is affordable within education. Also, the ability to "lock down" the devices to prevent unauthorised changes to system settings.