Home/ Appointment Scheduling Software/ TimeTap/ Reviews
91% SW Score The SW Score ranks the products within a particular category on a variety of parameters, to provide a definite ranking system. Read more
The safest, most enterprise-ready scheduling software
58.7%
31.1%
8.3%
1.5%
0.5%
User-Friendly Interface, Automated Reminder System, Effective Scheduling Capabilities, Comprehensive Feature Set
Limited Customization Options, Mobile App Performance Issues, Lack of Third-Party Integrations, Delayed Notifications
Overall, reviewers commend TimeTap for its user-friendly interface, ease of use, and comprehensive features. It is praised for its ability to streamline scheduling processes, improve communication, and enhance overall productivity. Users appreciate the customizable templates, automated reminders, and detailed reporting. Additionally, TimeTap's mobile app and integration options receive positive feedback for their convenience and flexibility. Although some reviewers mention occasional technical glitches or limitations in customization, the majority agree that TimeTap is a valuable tool for managing appointments, clients, and tasks.
AI-Generated from the text of User Reviews
This makes everything so simple. It's an easy q and a for your client to set an appointment. I've given up on other harder to use scheduling software. This helps you retain customers.
I'm not happy about it being a subscription. I'd like it ALOT better if you could just buy the software out right and then updated versions like they do with Windows, etc. Too many things are subscriptions right now that don't need to be.
Dont waste your time with othwr schedulers. This one is the best.
It helps with customer retention and frees up a mass amount of time on the phone.
For me the best feature is the integration with Google Calendar , I can easily syncronize all the appointments to keep my day organised. Another great feature is the auto reminder because it reminds me and my client that we have an appointment.
Sometimes the interface in the page does not show as expected
Try it if you need an appointment scheduler , It will surprise you!
My office use Time tap to schedule appointments with our clients
I am getting used to it as a scheduling tool. It allows people to interact with my availability easily!
nothing at this time still getting my clients used to it
back and forth messaged setting up times to talk!
The text reminders and emails are awesome.
Every once in awhile I enter an appointment and it takes awhile to visually show up in the calendar.
I save the time of phone calls regarding appointments, changing times, scheduling and confirming can be completed through the system. Clients can also log on and schedule when it is convenient for them. I also have reduced wrong times and missed appointments.
So far the customer service has been ideal. Response time is great.
We have found it could use some flexibility in terms of customization.
Time
It asks relevant questions and seems to be intuitive.
Not sure yet, and need to try it more in depth.
Scheduling music lessons. Not sure of benefits yet.
The ease of use in scheduling, making appointments
Nothing I can think of.. It works for what I am doing
Scheduling patients to be seen for providers
It's a great way to eliminate the agony of phone tag!
I need to reset the reminder, it's too far out. But that is on me!
It has saved precious time by reducing the number of attempts to reach potential clients.
After trying other scheduling software for my on-line and in person music studio, I have found TimeTap to be a good solution. My students have found the steps easier to navigate, I like the intuitive design of the back-end and most students like the reminders. For those that don't wish them I can easily turn them off. When I've had issues that needed attention, customer service has been prompt and effective.
There is nothing I dislike at this time.
The most difficult, time-consuming part of scheduling music lessons is the flurry of emails, texts, FB messages and telephone calls trying to nail down mutually agreeable times. By streamlining the booking process I have found this tool to be a hassle-free way to remove this frustration AND have clarity with my students.
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With this software we can design our own customized forms so that our clients can access it and fill them out, we even like that we can add mandatory fields which they must complete to finish and send, this helps us know what type of client we will meet and The ways we can help you. TimeTap has many tools that help us in our company and our customers in an effective and totally online way.
I would not like TimeTap to offer human resources management to manage the data of our employees from its platform, apart from that suggestion we have no complaints about the software, it really adapts to our demands regarding the handling of requests and customization. Its price in plans can be expensive if your organization requires multiple features.
As for recommending TimeTap to our colleagues we can say that we give it a 10/10 in terms of customization and strategies to make our work easier, meet our customers and when making payments, a complete platform to work online, making from a payment until their follow-up.
We have made great progress in terms of appointments and schedules in which they are set, we are more attentive to our customers and we can easily find a way to solve their concerns and catch more potential customers, we have a lot of help from their mobile applications , since they can be handled from Android or iOS which simplifies the task. We receive notifications of upcoming meetings and store all information in one place.