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TimeTap Reviews

User Rating

4.5/5 (Based on 206 Ratings)

Rating Distribution

  • Excellent

    58.7%
  • Very Good

    31.1%
  • Average

    8.3%
  • Poor

    1.5%
  • Terrible

    0.5%

User Sentiments

User-Friendly Interface, Automated Reminder System, Effective Scheduling Capabilities, Comprehensive Feature Set

Limited Customization Options, Mobile App Performance Issues, Lack of Third-Party Integrations, Delayed Notifications

Do You Use TimeTap?

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Review Summary

Overall, reviewers commend TimeTap for its user-friendly interface, ease of use, and comprehensive features. It is praised for its ability to streamline scheduling processes, improve communication, and enhance overall productivity. Users appreciate the customizable templates, automated reminders, and detailed reporting. Additionally, TimeTap's mobile app and integration options receive positive feedback for their convenience and flexibility. Although some reviewers mention occasional technical glitches or limitations in customization, the majority agree that TimeTap is a valuable tool for managing appointments, clients, and tasks.

Pros

  • Easytouse interface simplifies task management and scheduling.
  • Streamlined communication tools facilitate team collaboration and client interactions.
  • Customizable templates and automation features save time and improve efficiency.

Cons

  • Limited reporting and analytics capabilities may not meet the needs of larger businesses.
  • Potential for data loss due to lack of automatic backups.
  • Occasional issues with integrating with other software platforms.

AI-Generated from the text of User Reviews

Reviews
KM

Kristin M

November 2, 2019 Source: G2.com
"TimeTap offers us a great variety of tools to work with our staff. "
What do you like best about TimeTap?

With this software we can design our own customized forms so that our clients can access it and fill them out, we even like that we can add mandatory fields which they must complete to finish and send, this helps us know what type of client we will meet and The ways we can help you. TimeTap has many tools that help us in our company and our customers in an effective and totally online way.

What do you dislike about TimeTap?

I would not like TimeTap to offer human resources management to manage the data of our employees from its platform, apart from that suggestion we have no complaints about the software, it really adapts to our demands regarding the handling of requests and customization. Its price in plans can be expensive if your organization requires multiple features.

Recommendations to others considering TimeTap:

As for recommending TimeTap to our colleagues we can say that we give it a 10/10 in terms of customization and strategies to make our work easier, meet our customers and when making payments, a complete platform to work online, making from a payment until their follow-up.

What problems is TimeTap solving and how is that benefiting you?

We have made great progress in terms of appointments and schedules in which they are set, we are more attentive to our customers and we can easily find a way to solve their concerns and catch more potential customers, we have a lot of help from their mobile applications , since they can be handled from Android or iOS which simplifies the task. We receive notifications of upcoming meetings and store all information in one place.

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AU

Anonymous User

March 5, 2019 Source: G2.com
"Unbelievably easy to use."
What do you like best about TimeTap?

This makes everything so simple. It's an easy q and a for your client to set an appointment. I've given up on other harder to use scheduling software. This helps you retain customers.

What do you dislike about TimeTap?

I'm not happy about it being a subscription. I'd like it ALOT better if you could just buy the software out right and then updated versions like they do with Windows, etc. Too many things are subscriptions right now that don't need to be.

Recommendations to others considering TimeTap:

Dont waste your time with othwr schedulers. This one is the best.

What problems is TimeTap solving and how is that benefiting you?

It helps with customer retention and frees up a mass amount of time on the phone.

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AG

Albert G

October 5, 2018 Source: G2.com
"Managing meetings easily"
What do you like best about TimeTap?

For me the best feature is the integration with Google Calendar , I can easily syncronize all the appointments to keep my day organised. Another great feature is the auto reminder because it reminds me and my client that we have an appointment.

What do you dislike about TimeTap?

Sometimes the interface in the page does not show as expected

Recommendations to others considering TimeTap:

Try it if you need an appointment scheduler , It will surprise you!

What problems is TimeTap solving and how is that benefiting you?

My office use Time tap to schedule appointments with our clients

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JK

Jimmie K

October 2, 2017 Source: G2.com
"impressed"
What do you like best about TimeTap?

I am getting used to it as a scheduling tool. It allows people to interact with my availability easily!

What do you dislike about TimeTap?

nothing at this time still getting my clients used to it

What problems is TimeTap solving and how is that benefiting you?

back and forth messaged setting up times to talk!

Read more
CD

Chris D

October 2, 2017 Source: G2.com
"Psychotherapy Practice Schedule Solution"
What do you like best about TimeTap?

The text reminders and emails are awesome.

What do you dislike about TimeTap?

Every once in awhile I enter an appointment and it takes awhile to visually show up in the calendar.

What problems is TimeTap solving and how is that benefiting you?

I save the time of phone calls regarding appointments, changing times, scheduling and confirming can be completed through the system. Clients can also log on and schedule when it is convenient for them. I also have reduced wrong times and missed appointments.

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SM

Sarah M

October 1, 2017 Source: G2.com
"TimeTap "
What do you like best about TimeTap?

So far the customer service has been ideal. Response time is great.

What do you dislike about TimeTap?

We have found it could use some flexibility in terms of customization.

What problems is TimeTap solving and how is that benefiting you?

Time

Read more
RY

Rebecca Y

September 22, 2017 Source: G2.com
"easy to navigate "
What do you like best about TimeTap?

It asks relevant questions and seems to be intuitive.

What do you dislike about TimeTap?

Not sure yet, and need to try it more in depth.

What problems is TimeTap solving and how is that benefiting you?

Scheduling music lessons. Not sure of benefits yet.

Read more
AU

Anonymous User

September 22, 2017 Source: G2.com
"Great Daily Schedule Manager"
What do you like best about TimeTap?

The ease of use in scheduling, making appointments

What do you dislike about TimeTap?

Nothing I can think of.. It works for what I am doing

What problems is TimeTap solving and how is that benefiting you?

Scheduling patients to be seen for providers

Read more
AU

Anonymous User

September 21, 2017 Source: G2.com
"No more phone tag! "
What do you like best about TimeTap?

It's a great way to eliminate the agony of phone tag!

What do you dislike about TimeTap?

I need to reset the reminder, it's too far out. But that is on me!

What problems is TimeTap solving and how is that benefiting you?

It has saved precious time by reducing the number of attempts to reach potential clients.

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SE

Steve E

September 21, 2017 Source: G2.com
"A Set-it-and-forget-it experience with good customer support"
What do you like best about TimeTap?

After trying other scheduling software for my on-line and in person music studio, I have found TimeTap to be a good solution. My students have found the steps easier to navigate, I like the intuitive design of the back-end and most students like the reminders. For those that don't wish them I can easily turn them off. When I've had issues that needed attention, customer service has been prompt and effective.

What do you dislike about TimeTap?

There is nothing I dislike at this time.

What problems is TimeTap solving and how is that benefiting you?

The most difficult, time-consuming part of scheduling music lessons is the flurry of emails, texts, FB messages and telephone calls trying to nail down mutually agreeable times. By streamlining the booking process I have found this tool to be a hassle-free way to remove this frustration AND have clarity with my students.

Read more

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