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Ticketbud Reviews

User Rating

4.3/5 (Based on 132 Ratings)

Rating Distribution

  • Excellent

    72%
  • Very Good

    13.6%
  • Average

    1.5%
  • Poor

    2.3%
  • Terrible

    10.6%

User Sentiments

Excellent Customer Service, Ease of Use, Mobile App Functionality, Daily Payouts

Limited Reporting Functionality, Occasional Bugs, Limited Customization Options, Complex Initial Setup

Do You Use Ticketbud?

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Review Summary

Overall, reviewers praise Ticketbud for its user-friendly interface, ease of use, and comprehensive features. It is particularly lauded for its robust event management capabilities, including ticketing, registration, and promotion tools. Additionally, reviewers appreciate Ticketbud's excellent customer support and the value it offers for its price. However, some users have expressed concerns regarding occasional glitches and limited customization options.

Pros

  • Easy to use interface and userfriendly design.
  • Comprehensive features for managing events, ticketing, and payments.
  • Excellent customer support with quick response times.
  • Flexible pricing options to suit various event sizes and budgets.

Cons

  • Occasional technical glitches and bugs reported by users.
  • Limited customization options for event pages and branding.
  • Some users have experienced difficulties with the mobile app.
  • Reporting and analytics features could be more robust.

AI-Generated from the text of User Reviews

Reviews
A

Alex

November 22, 2024 Source: Trustpilot.com
Easy time selling and has the features…
Easy time selling and has the features we need
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T

Tommy

November 21, 2024 Source: Trustpilot.com
Blake was very helpful!
Date of experience: November 21, 2024
Read more
ES

Emily Smart

November 14, 2024 Source: Trustpilot.com
Great Customer Service
The friendly customer service is top notch! Appreciate the responsiveness.
Read more
CC

Clint Campbell

November 14, 2024 Source: Trustpilot.com
Great ticketing company and business partner.
The Ticketbud team has been a terrific business partner by not only supporting our ticketing needs but adjusting their business processes and data capture to improve our bottom line. Is there a six star rating?
Read more
SB

Shelby B

November 13, 2024 Source: Trustpilot.com
Ticketbud Checks All Our Boxes
We are elated we made the switch to Ticketbud. It is a unique, extremely user friendly software that allows us to do so much more than “the big guys”. From fantastic on-site event support to immediate customer service assistance (even on weekends), Ticketbud has changed the customer experience both online and at our events. It has been a huge win for everyone.
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c

customer

November 5, 2024 Source: Trustpilot.com
It's great!
Exact same functionality as EventBrite with fewer fees. Easy to use, and gets the job done :)
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Ty

Thank you

November 5, 2024 Source: Trustpilot.com
Thanks to TEDx connection we were able…
Thanks to TEDx connection we were able to use Ticketbud for our ticketing system and enjoyed it!
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TL

Thompson, Lauren

November 5, 2024 Source: Trustpilot.com
Ticketbud customer service is…
Ticketbud customer service is unmatched! Anytime I had a question or an issue I was able to get assistance! I would recommend them anytime and will be using them again!
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c

customer

November 4, 2024 Source: Trustpilot.com
I’m a small local charity organization…
I’m a small local charity organization that started using Ticketbud a couple of years ago so far I’ve done four events with it and it has worked out tremendously well the individual that I work with from Ticketbud has been so helpful and very responsive. I highly recommend this product.
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DW

Dorothy Wilson

November 1, 2024 Source: Trustpilot.com
Very Satisfied Ticketbud Customer
My organization has used Ticketbud for fundraising efforts for three years. The support has been outstanding. This year we have had as many as three events going at once. Ticketbud helped with the management of stats for each event. Did not need special equipment for check-in; was able to specify door personnel in Ticketbud and use cell phone.
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