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ThousandEyes Reviews

User Rating

4.7/5 (Based on 77 Ratings)

Rating Distribution

  • Excellent

    75.3%
  • Very Good

    23.4%
  • Average

    1.3%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Network Path Visualization, Detailed Performance Metrics, Global Network Insight, Comprehensive Monitoring Capabilities

High Pricing, Complex User Interface, Limited On-Premises Solutions, Occasional Alerting Issues

Do You Use ThousandEyes?

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Review Summary

ThousandEyes is generally well-received by users, earning praise for its real-time visibility, comprehensive monitoring capabilities, and intuitive interface. Reviewers also appreciate its scalability, customizable dashboards, and proactive alerting system. However, some users have reported occasional performance issues, limited integration options, and a steep learning curve. Overall, ThousandEyes is considered a valuable tool for network monitoring and troubleshooting, providing users with actionable insights to optimize their network performance.

Pros

  • Provides realtime visibility into network performance and application availability.
  • Helps identify and troubleshoot network issues quickly and efficiently.
  • Enables proactive monitoring and analysis of network and application performance.
  • Offers customizable dashboards and reports for tailored insights.

Cons

  • Can be complex to set up and configure, requiring technical expertise.
  • May generate excessive alerts, leading to alert fatigue.
  • Can be expensive for small businesses or organizations with limited budgets.
  • Limited support for certain network devices and technologies.

AI-Generated from the text of User Reviews

Reviews
RS

Reddi S

April 22, 2025 Source: G2.com
ThousandEyes: The Superhero of WAN Monitoring - Seeing Beyond the Horizon!
What do you like best about ThousandEyes?
The tool offers detailed analytics and performance metrics across WAN links, providing in-depth insights into latency, packet loss, and jitter. This data is crucial for diagnosing network problems and improving overall performance
What do you dislike about ThousandEyes?
The platform could improve by offering deeper traffic insights specifically related to applications. Detailed analytics on application-level traffic would help in better understanding and managing network resources
What problems is ThousandEyes solving and how is that benefiting you?
With its extensive global presence, ThousandEyes ensures that users can monitor and troubleshoot WAN interfaces from virtually anywhere. This is especially beneficial for businesses with international or remote operations.
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VN

Verified User in Computer Networking

March 15, 2024 Source: G2.com
Thousand Eyes review
What do you like best about ThousandEyes?
.Cloud Visibility that gives brief insight
What do you dislike about ThousandEyes?
Configuring tests which has too many options
What problems is ThousandEyes solving and how is that benefiting you?
Lack of visibility to cloud path
Read more
DB

Deepak B

January 22, 2024 Source: G2.com
One of the optimus ways to store my company data secure
What do you like best about ThousandEyes?
The fast customer service on our data storage makes me chose thousand eyes.
What do you dislike about ThousandEyes?
Less capability to handle data storage as compared to Amazon AWS.
What problems is ThousandEyes solving and how is that benefiting you?
My organization is a small one and the pricing structure of thousand eyes is one I like the most.
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VY

Vinod Y

January 16, 2024 Source: G2.com
Eye of Internet of Things
What do you like best about ThousandEyes?
ThousandEyes is not merely a network monitoring tool; it's a visionary solution that provides unprecedented visibility into the intricacies of the Internet. By enabling users to track the journey of their digital services from end to end, it transcends traditional monitoring boundaries, offering insights into the complex web of networks that constitute the Internet.
What do you dislike about ThousandEyes?
There is nothing as of now. I will share for sure if something comes up.
What problems is ThousandEyes solving and how is that benefiting you?
Beyond traditional monitoring, ThousandEyes takes a holistic approach to digital experience management. It empowers businesses to not only identify network issues but to understand their impact on the end-user experience. This user-centric perspective is a crucial differentiator in an era where customer satisfaction is synonymous with digital experience.
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KA

Kevin A

January 12, 2024 Source: G2.com
Insightful Monitoring
What do you like best about ThousandEyes?
The data and insight you see when monitoring your network and application availability using Thousand Eyes is truly unbelievable. As its agents are embedded into the network just like a client, the view is from the client's perspective.
What do you dislike about ThousandEyes?
The price is a little higher compared to other tools, and working out how many units you need to perform the tests you want can be a little confusing if you haven't dabbled with the product beforehand.
What problems is ThousandEyes solving and how is that benefiting you?
Without using Thousand Eyes, you will always resort to the outside-in view to try and work out how a service is behaving or how a client experience is going. With Thousand Eyes, you get the opposite view of inside out, which immediately lets you know how the network is performing, whether cloud services are accessible and whether the overall digital experience for a user is what they should be getting.
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AR

Anil R

December 23, 2023 Source: G2.com
Single sign on ThousandsEye review
What do you like best about ThousandEyes?
Great network monitoring tool with each node monitor with somthly manner.overview dashboard look is cool.
What do you dislike about ThousandEyes?
It's a bit pricey compared to other solutions.
Recommendations to others considering ThousandEyes?
What problems is ThousandEyes solving and how is that benefiting you?
Licensinv model needs to be updates to provide more flexibility.
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VN

Verified User in Computer Networking

June 13, 2023 Source: G2.com
Zoom and Webex Great tool to get insights into the network
What do you like best about ThousandEyes?
TE can provide details about the network with great visual representation that would have been hard to figure out by just running commands and tracing outputs.
What do you dislike about ThousandEyes?
Thousand eyes is license based and each feature utilizes a few licenses, which may need some improvement.
What problems is ThousandEyes solving and how is that benefiting you?
trying to trace a path to understand why my team's video and voice calls are suffering, despite using industry standard applications like
Read more
VH

Verified User in Hospitality

June 13, 2023 Source: G2.com
1kEyes
What do you like best about ThousandEyes?
The insight that it gives into the network path. The UI is very friendly and intuitive.
What do you dislike about ThousandEyes?
I wish it would offer better insight into the internal network before it reaches the internet.
What problems is ThousandEyes solving and how is that benefiting you?
It's solving the where and why of network issues once it leaves our internal network.
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FJ

Francisco J

June 6, 2023 Source: G2.com
Cio
What do you like best about ThousandEyes?
.Flexible m, easy to use, visibility of entire network
What do you dislike about ThousandEyes?
Interface colors, marketing, not si know
What problems is ThousandEyes solving and how is that benefiting you?
Taking car of the digital customer experience of my user
Read more
MW

Mark W

June 6, 2023 Source: G2.com
SR manager
What do you like best about ThousandEyes?
Great sashboard and awesome test scenarios
What do you dislike about ThousandEyes?
Nothing at this time. We are learning how to use it
What problems is ThousandEyes solving and how is that benefiting you?
Giving us great visibility
Read more

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