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ThoughtExchange Reviews

User Rating

4.8/5 (Based on 58 Ratings)

Rating Distribution

  • Excellent

    81%
  • Very Good

    19%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

User Sentiments

Ease of Use, Real-Time Feedback and Insights, Effective Communication and Collaboration, Anonymous Feedback Feature

AI Theming Accuracy, Integration Challenges, Lack of Workflow Management, Data Sharing Restrictions

Do You Use ThoughtExchange?

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Review Summary

Reviews from various sources consistently praise Thoughtexchange's ease of use, engagement capabilities, and ability to foster collaboration and innovation. Users highlight its intuitive interface, which makes it accessible to all stakeholders, and its effectiveness in generating valuable insights and consensus. The platform's real-time feedback and anonymous response options encourage open and honest discussions, leading to more productive and inclusive decision-making processes.

Pros

  • Facilitates realtime group discussions with structured and moderated participation.
  • Provides insights from diverse perspectives, fostering innovation and collaboration.
  • Offers anonymous participation, promoting open and honest feedback.
  • Integrates with popular productivity tools for seamless workflow.

Cons

  • May require substantial time investment for setup and moderation.
  • Limited customization options compared to other similar platforms.
  • Somewhat steep learning curve for new users.
  • Potential for discussions to become overwhelming if not properly managed.

AI-Generated from the text of User Reviews

Reviews
AU

Anonymous User

June 15, 2022 Source: G2.com
"If you have a large team and what to hear from them, this is the best tool"
What do you like best about ThoughtExchange?

Easy to launch exchanges and get feedback quickly and easily. Once the thoughts get added, you can then review the thoughts and come to a consensus pretty quickly.

What do you dislike about ThoughtExchange?

No downsides from what I can think of. If you haven't tried ThoughtExchange before, their virtual events provide the best glimpse into the culture of the company and a live demo towards the end of each event. Check it out!

What problems is ThoughtExchange solving and how is that benefiting you?

The biggest has definitely been challenges around returning to office. We wanted to gauge what our employees were thinking and how best to approach the future of hybrid.

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AG

Adriana G

April 14, 2022 Source: G2.com
"Bringing the Right Voices to the Table"
What do you like best about ThoughtExchange?

The ability to get people's ideas out in the open in a safe collaborative space has always been important, but now that we are dealing with the trauma of the pandemic this has become ESSENTIAL for moving forward.

What do you dislike about ThoughtExchange?

Would love the ability to use the iPhone app again

What problems is ThoughtExchange solving and how is that benefiting you?

Leading in a time of volatility and change has been a huge challenge. This platform has helped us get immediate feedback that we can act on quickly. We've addressed issues with student engagement, different leadership challenges, and what is most important to teachers. People feel heard. That is SO important.

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PT

PATRICK T

March 30, 2022 Source: G2.com
"Thoughtexchange is a great partner!"
What do you like best about ThoughtExchange?

On top of being a great product that really helps my school district understand the thoughts of the communities it serves, the staff is extremely helpful at crafting questions, building exchanges, and deciphering data in ways that are meaningful and impactful.

What do you dislike about ThoughtExchange?

I can't think of a single downside to using the product.

What problems is ThoughtExchange solving and how is that benefiting you?

The biggest problem TE solves for a school district is providing a survey tool that goes way beyond yes or no, or checkbox, surveys. It allows for open dialogue, establishes trends, and provides analytics and presentation tools that help school districts get the most of the data it receives using the product.

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AU

Anonymous User

March 28, 2022 Source: G2.com
"ThoughtExchange is better and faster than surveys"
What do you like best about ThoughtExchange?

ThoughtExchange allows leaders to quickly get insights from their teams. Participants get to rate other thoughts, while remaining anonymous, all through a live platform. If you're a leader in the education or enterprise space, I recommend joining a live or virtual event to see how it's use and participate in a live Exchange.

What do you dislike about ThoughtExchange?

No dislikes so far; great to see a strong team behind such an impactful product and service. I have recommended it to all of my colleagues in the education and enterprise space.

What problems is ThoughtExchange solving and how is that benefiting you?

ThoughtExchange has turned my problems around. By running Exchanges, I can start tackling issues or challenges that my team might be having. As an example, we ran exchanges throughout the pandemic to better understand our teams, who are primarily working from home. Twenty-four hours into an Exchange, we have thoughts and ratings that help us move forward and make the right decisions.

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AU

Anonymous User

December 14, 2021 Source: G2.com
"Excellent tool for interactive communication"
What do you like best about ThoughtExchange?

Unlike a google survey which collects thoughts from those who take it in isolation. Thought Exchange allows us to collect phrases and thoughts and then lets everyone learn from others as well- better than an in person forum.

What do you dislike about ThoughtExchange?

Nothing- It is very useful! I also find the staff responsive if a question comes up for me.

What problems is ThoughtExchange solving and how is that benefiting you?

equity, covid19 issues, professional development needs, input into decisions that affect everyone. I know that people have commented that they appreciate being asked!

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JC

Jeanne C

October 13, 2021 Source: G2.com
"Excellent Platform for Communicating"
What do you like best about ThoughtExchange?

I have used Thought Exchange for 18 months through COVID and it has become my number one tool for communicating, educating and building community. I love the idea that people not only share their ideas but then get to read the ideas of others and connect with them. And I get to see what resonates with the most people. So effective and being able to share reports is icing on the cake.

What do you dislike about ThoughtExchange?

I don't dislike anything. I am still learning how to maximize the tool and there are many resources to help me- a help desk, my supportive associates at TE, webinars and the master classes.

What problems is ThoughtExchange solving and how is that benefiting you?

I am getting more voice and input into questions I have that normally our hidden by those who shout the loudest. Not only do I get more voices heard but they learn from each other in this format.

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CC

Catherine C

September 30, 2021 Source: G2.com
"Invaluable Resource"
What do you like best about ThoughtExchange?

Thoughtexchange allows you to learn what people are thinking and talking about, not just what you ask about. It also allows people to see what others are saying.

What do you dislike about ThoughtExchange?

Sometimes it is hard to quantify the results, but the benefits outweigh the limitations.

Recommendations to others considering ThoughtExchange:

I highly recommend Thoughtexchange.

What problems is ThoughtExchange solving and how is that benefiting you?

Thoughtexchange gives you a window into what your community is thinking. It has helped us anticipate questions and issues before they become big problems and has helped us build trust.

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TT

Tove T

September 28, 2021 Source: G2.com
"Unique way to understand the priorities and concerns of stakeholders"
What do you like best about ThoughtExchange?

I love running an exchange during a meeting (in-person or on Zoom). It's a unique way to engage your audience and get real-time feedback.

What do you dislike about ThoughtExchange?

There is a learning curve for your community to understand how to use the tool. It just takes patience and a little practice before you get total buy-in.

What problems is ThoughtExchange solving and how is that benefiting you?

ThoughtExchanges helps us to understand what is important to our community.

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AL

ANDREW L

September 28, 2021 Source: G2.com
"Incredibly Powerful and Intuitive"
What do you like best about ThoughtExchange?

This is so much more than a survey. What I like best is the data. We get so much rich data from our exchanges. It is hard to narrow down what I like best, but the ability to theme results is high on the pros list. We can see trends among the results that help us connect with our community more profoundly. We can then see similarities and differences. This is critical for someone in communications. We can easily see high priorities and areas that everyone can agree on.

What do you dislike about ThoughtExchange?

There are no downsides that I can speak to in regards to the platform itself. I am so impressed with the power of this tool. The cost may be a challenge for some small groups, as it is appropriately priced. We are a small team, and we prioritize including this tool even though it comes at a premium price. I want to point this s out because it is not cheap - however, I believe it is worth every penny. Honestly, it has revolutionized how we engage our internal and external audiences, brainstorm ideas, and organize thoughts for meetings (and more!).

What problems is ThoughtExchange solving and how is that benefiting you?

There are so many perspectives in our community, but sometimes the most vocal are the ones who get the majority of the attention. Thoughtexchange ensures that all voices are heard and valued. The benefits come into play when you theme the thoughts and see the data come to life. Themes and trends are so valuable when you are trying to understand the perspectives of those you serve. I have noticed that on divisive topics, seeing the areas where the two groups align is critical.

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SL

Shawn L

September 28, 2021 Source: G2.com
"ThoughtExchange has been an incredible resource for strengthening our community connections"
What do you like best about ThoughtExchange?

Thoughtexchange helps us build a stronger community through honest dialogue and allows our school district to have a greater sense from all the voices in our community. The platform is easy to use on the administrative side - and provides clear reports for use by our administration and school board - as well as for documenting the results of the community conversation for our diverse stakeholders. The staff at ThoughtExchange are also exceptional.

What do you dislike about ThoughtExchange?

I'm not aware of any downsides of using ThoughtExchange - unless you are concerned about some voices in the community expressing their thoughts. ThoughtExchange has a mechanism for monitoring the exchange, and addressing hate speech / inappropriate content - identified electronically, by the community, and the moderator. The system works very well.

What problems is ThoughtExchange solving and how is that benefiting you?

ThoughtExchange has been a great tool for us during the pandemic to determine what our community, families, and students want from their school district - and to give them a voice in recommending the best solutions to address student needs.

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