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TheraNest Reviews

User Sentiments

User-friendly interface, Comprehensive Features, Extensive Integrations, Efficient Scheduling System

Unresponsive Customer Service, Inadequate Mobile App, Inconsistent Data Saving, Limited Customization Options

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Review Summary

Based on user reviews, TheraNest is praised for its user-friendly interface, comprehensive features, and excellent customer support. Therapists appreciate its customizable treatment plans, secure messaging, and e-prescribing capabilities. The platform's ease of use and ability to streamline administrative tasks are also highlighted. However, some users mention occasional technical glitches and a need for enhanced reporting functionality. Overall, TheraNest receives positive feedback for its user-centric design, robust features, and commitment to improving mental healthcare delivery.

Pros

  • Easytouse interface: Users appreciate the platform's intuitive design and userfriendly layout.
  • Comprehensive features: The platform offers a wide range of features, including scheduling, notetaking, billing, insurance verification, and telehealth.

Cons

  • Limited customization: Some users have expressed a desire for more customization options, such as the ability to change the look and feel of the platform.
  • Occasional technical issues: A few users have reported experiencing occasional technical issues, such as slow load times or errors.

AI-Generated from the text of User Reviews

Reviews
T

Thai-An

September 13, 2024 Source: Trustpilot.com
I love Theranest
I love Theranest. They have a great and responsive support team. The platform is user-friendly and they continue to invest in making updates to improve our experience.
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DD

David DeJesus

August 28, 2024 Source: Trustpilot.com
An excellent tool for your practice
Writing notes has been easier using TheraNest. It's an excellent tool for keeping track of my session notes. Also, scheduling clients saves time.
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MF

Marie Freelon

August 28, 2024 Source: Trustpilot.com
Easy to navigate
Date of experience: August 28, 2024
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JD

Julie Daga

August 25, 2024 Source: Trustpilot.com
Productive and User-Friendly
Date of experience: August 25, 2024
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PB

Patti B

August 20, 2024 Source: Trustpilot.com
Ease of use and availability of client…
Ease of use and availability of client information.
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AS

Audrey Simmons

August 6, 2024 Source: Trustpilot.com
Very easy to navigate.
Very easy to navigate.
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AM

Anita Morris

July 24, 2024 Source: Trustpilot.com
Reliability, accountability, and affordability
Reliability, accountability, and affordability are why I continue to use this service.
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TT

Tiffanie Turner

July 19, 2024 Source: Trustpilot.com
Easy to navigate and excellent customer…
Easy to navigate and excellent customer service.
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MP

Mary Plunkett

July 17, 2024 Source: Trustpilot.com
Easy to assess to process data.
Date of experience: July 17, 2024
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LR

Lucian Radu-Radulescu

July 11, 2024 Source: Trustpilot.com
thank you
thank you. Excellent
!
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