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The ROI Shop Reviews

User Rating

4.8/5 (Based on 39 Ratings)

Rating Distribution

  • Excellent

    82.1%
  • Very Good

    17.9%
  • Average

    0%
  • Poor

    0%
  • Terrible

    0%

Do You Use The ROI Shop?

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Reviews
RG

Rex G

December 7, 2022 Source: G2.com
"ROI is as much for the salesperson as the buyer"
What do you like best about The ROI Shop?

The tool is so easy to use once you set it up. It's interactive so the sales person and the prospective client can collaborate. The customer service is lightning fast even if you're a small company like ourselves.

What do you dislike about The ROI Shop?

Foldering the ROIs would be nice. But my understanding is that is coming. Not too big of a deal.

Recommendations to others considering The ROI Shop:

Go through the ROI exercise on your own. You'll realize having a structured solution will save you time and provide a ton of value.

What problems is The ROI Shop solving and how is that benefiting you?

Sometimes sales people are afraid to pitch a price because deep down they don't believe it's worth that much. I suffer that sometimes. When I actually go through the ROI it gives me extreme confidence in what I'm offering and extreme confidence in the negotiations.

It also helps with renewals to show them what they got in their investment over the last year and why they should renew.

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JC

Jason C

March 15, 2021 Source: G2.com
"The ROI Shop helped us land our largest deal to date!"
What do you like best about The ROI Shop?

The ROI Shop calculators make it very clear for a prospect how our solution is either saving or making money for them by working on their most important challenges. By having the calculators for each HR bucket, we're able to have a thoughtful discussion around the real numbers and also the levers which need to be pulled to move the numbers up or down based on the client's goals.

I'm not a financial guru, but using the ROI Shop allows me to either 1. speak the same language as the CEO or CFO - or 2. arm my internal champion (typically the HR leader) with a proposal that speaks the same language as the CEO/CFO.

The ROI Shop team is also incredibly knowledgable and helpful! Whenever I had a question, they'd respond within 24 hours to provide the answers.

What do you dislike about The ROI Shop?

There is nothing I dislike about The ROI Shop.

What problems is The ROI Shop solving and how is that benefiting you?

The primary problem The ROI Shop is solving for us is reducing no decisions - most often when our internal champion has struggled to present a business case for CEO/CFO approval to move forward with the project. This has empowered the HR leaders with whom we engage to have a higher success rate of getting the approval that's needed.

We're on track to hit our sales goals since injecting this tool into our sales process.

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AU

Anonymous User

June 21, 2019 Source: G2.com
"An impactful way to show ROI to customers."
What do you like best about The ROI Shop?

Ease of use and obvious way to depict cost savings.

What do you dislike about The ROI Shop?

Not much. Perhaps add some more market stats that are useful.

What problems is The ROI Shop solving and how is that benefiting you?

DepIcting ROI is easy and the customer can update the numbers based on their business model.

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JT

Jesse T

February 12, 2019 Source: G2.com
"The ROI Shop helps me win deals"
What do you like best about The ROI Shop?

The tool is highly configurable and their support to get it fine-tuned is great. From a user perspective it couldn't be more simple to learn and execute. From a client perspective the tool is attractive, easy to understand and share, and communicates the value quickly and efficiently.

What do you dislike about The ROI Shop?

Anecdotal feedback from my co-workers has been that it's difficult to use on the line with a client. I challenge them to familiarize themselves with the tool prior to engaging directly with a client during an exercise and also to prove out the ROI ahead to not be surprised by a result.

Recommendations to others considering The ROI Shop:

If you don't have an ROI tool in place today this will completely change the game for you.

What problems is The ROI Shop solving and how is that benefiting you?

We've found it challenging to articulate the impact of our solutions. Many of our benefits aren't tangible and are soft costs. The ROI Shop helps us tell that story and provides the flexibility the allow our clients to personalize it to their decision makers. The ROI Shop tools have shortened my sales cycles.

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SK

Steven K

January 28, 2019 Source: G2.com
"Easy to use tool with highly responsive staff"
What do you like best about The ROI Shop?

The team is incredibly responsive and works with you to construct the ROI tool in most effective way possible. They take the time to understand your business and your challenges to help craft a tailored tool that is easy to use and consume.

What do you dislike about The ROI Shop?

There's nothing about the tool or the team that I dislike. There are a lot of directions I want to take the tool going forward to improve upon what we're doing, but this isn't a deficiency, just room for improvement!

Recommendations to others considering The ROI Shop:

Speak with Mike about the vision of the company. Make sure you're use case is in-line with that. You'll be able to tell pretty quickly whether or not this is the tool for you.

What problems is The ROI Shop solving and how is that benefiting you?

We are helping our reps reduce the "sticker shock" their sales prospects sometimes feel when they are transitioning from On-premises tools to SaaS tools. This tool helps us tell the financial story with high context in a really easily consumable way.

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TK

T.J. K

January 25, 2019 Source: G2.com
"Excellent solution for an interactive ROI calculator experience"
What do you like best about The ROI Shop?

The ROI Shop is a great company to work with. The end product is easy to use for our sales team while presenting a very professional view of our company's value to our prospects. Prospects can access the webpage directly and further refine the data before printing a report for their executives to review. Michael and his team have addressed all of our concerns to come up with a great solution!

What do you dislike about The ROI Shop?

There is really nothing we dislike. We are looking forward to the ability to also make our own changes when the self-administration features are added or made available. This is something we knew about when we made our decision so it is not really a negative. Michael and team have been very responsive to refining our solution as needed.

What problems is The ROI Shop solving and how is that benefiting you?

Communicating our ROI story earlier in the sales process, sharing our product's value proposition more effectively, gauging prospect engagement to better focus sales efforts.

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CD

Chris D

January 24, 2019 Source: G2.com
"Very helpful with prospects"
What do you like best about The ROI Shop?

The results of the ROI calculator are valuable but I've benefited the most from the structure it's provided to conversations with my prospects.

What do you dislike about The ROI Shop?

Not much. there could be more flexible export options.

What problems is The ROI Shop solving and how is that benefiting you?

It's helping my prospects quantify the costs of their current situation when they otherwise wouldn't have been able to.

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AU

Anonymous User

July 31, 2018 Source: G2.com
"ROI Shop makes you the trusted advisor"
What do you like best about The ROI Shop?

When you put the ROI Shop product in front of a client and work with them to build their business case, you then become an advisor to them and you learn even more. When you permission them to access and modify that information to truly be their own, you then become part of their team.

Leveraging the ROI Shop has helped me increase deal size and further my discussion both up the organization and across

What do you dislike about The ROI Shop?

There are really no areas of the product that I don't like

What problems is The ROI Shop solving and how is that benefiting you?

Working with my clients to build out their business cases as well as create the baseline measurements that once the system is installed, you can use the ROI Shop to keep the discussions moving forward around how the benchmark has been met to date.

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AH

Andrew H

February 22, 2018 Source: G2.com
"extremely happy with The ROI Shop"
What do you like best about The ROI Shop?

The quality of the online ROI tool they created for us is top notch. It is very specifically designed for our solution. I love that we could add "tool tips" to explain to the user what each field meant. But, my favorite thing is the excellent, responsive customer support we get.

What do you dislike about The ROI Shop?

I can't really think of anything that I don't like. At first I was unsure about the SaaS model for doing ROI tools but so far it's worked out quite well.

What problems is The ROI Shop solving and how is that benefiting you?

The ROI Shop created an ROI tool for our sales team to use with prospects. They did a great job building one that captures the several different types of ROI that sales learning software delivers. The feedback from prospects has been very positive.

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AU

Anonymous User

July 25, 2017 Source: G2.com
"Great way to show value to prospects "
What do you like best about The ROI Shop?

Easy to use, great looking reports and ability for prospect to play with the numbers

What do you dislike about The ROI Shop?

Would like to add prospect logos into the final presentation

What problems is The ROI Shop solving and how is that benefiting you?

I work at a SaaS company, and it can sometimes be challenging to show the real dollar savings a prospect can expect. They can also disagree with the numbers you present. However, with the ROI shop, prospects can adjust the values to more closely reflect what they are actually seeing in their business and the resulting ROI. Makes for a much more believable ROI calculation. And it's EASY.

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