The Closing Docs Reviews

The amount of fraud in the applicant pool these days is tremendous. The Closing Docs is saving us tons of time validating that the income the applicant said they had on their application is actually the income they are receiving. We are finding that this process is causing applicants to remove themselves from the applicant pool by failing to complete the income verification screening when they realize they can't pull the wool over our eyes. This vendor is responsive to feedback and has made improvements to the site even in the short time we have used them. We would not want to go back to screening without The Closing Docs!

I wish we could somehow have it integrate with PropertyWare from a mobile. All of our other apps are able use the PW API to make this happen. It would be great if you guys could too, so we don't have to rely on the chrome extension that doesn't show up on our mobiles.

Validating that an applicants income is really what they claim it is. It is time consuming to verify this manually. This vendor is saving us tons of time.

Fraud proof! It's easy and straightforward to use.

None that I can think of. It's a perfect service.

This product has all the requirements for income verifications.

It gives a real-time and up-to-the-minute income status of a person. It's also very fraud-proof!

The Closing Docs always provides verifiable income data since it pulls data directly from the applicant's bank account. I NEVER have to worry about fraud again!

The I didn't find the product sooner! I've been burned before with fraudulent applications that have caused me to have to evict tenants. EXPENSIVE!

Use it! It's the best way to verify income and it's completely free for the property management company since you can pass the fee on to the applicant.

Income verification is a pain in the ass. Applicants don't give you all the information you ask for and they documents they upload can be manipulated or fraudulent. The Closing Docs solves all these problems.

As a property manager, confirming applicant income is time consuming. I have to ask repeatedly to get the info from applicants, and I've seen studies that pay stubs are fraudulent ~20% of the time anyway. So, they don't really serve the intended purpose. I like that the income report format is the same for every single applicant, unlike pay stubs, which are completely different for every single applicant. I'm confirming actual, certifiable income now in ~10 minutes instead of it taking days! And, they group roommate/households into one report - way easier.

The only downside is that I didn't find it sooner. I've been using their service for a couple years now.

My recommendation would be to sign up. Once I did, I never looked back. It's super easy to use and the couple of times I needed support, their team was right on top of it, took only a couple minutes to resolve.

The problem solved is the accuracy of applicant income data. Also, the time saved. I can confirm income in minutes instead of days. The data comes directly from the applicant bank account, so I know the info is legit. It's faster and easier for the applicants, too. They tell me my application process is the easiest they've experienced and so that means I can give approve/deny decisions faster, which means my vacancy periods are shorter.

I liked that I could very simply type in my primary bank account and instantly get an accurate calculation of my current net income. I have been working 4 different jobs and wasn't sure how much money I had made in the last year.

I didn't initially feel comfortable entering my bank info, but the calculation was so worth it. It saved me a lot of time and was incredibly accurate.

What problems are you solving with the product? What benefits have you realized?

I liked that I could very simply type in my primary bank account and instantly get an accurate calculation of my current net income. I have been working 4 different jobs and wasn't sure how much money I had made in the last year.

I didn't initially feel comfortable entering my bank info, but the calculation was so worth it. It saved me a lot of time and was incredibly accurate.

I was self employed with multiple companies within the last year. When doing research for a personal health insurance plan, I needed some way that was fast and easy to figure out my net income for the last year. The Closing Docs' report was detailed and accurate, and I appreciated the free service.

When I rented my place out, I loved knowing that my tenants were thoroughly vetted financially and verified before I took them on. It was cool seeing a quick snapshot of their finances before I made a decision.

There wasn't anything that I disliked about this product.

The Closing Docs gives me peace of mind when it comes to income verification of a potential renter. With them, I know how much funds they have, and not just what they say or promise.

I am confident of the ability of my tenants to pay the monthly rent without giving me headaches or excuses. The income verification and rental application processes are automated.

Some applicants, especially older ones, hesitate to use income verification via the closing docs portal, which requires logging in to one's bank account.

It enables me to be sure of the financial capacity of tenants renting my property and their ability to pay their rent promptly. In short it simplifies the process of review tenants interested in renting my apartmets

One time sign in using Plaid. It was quick and took zero time.

Base Support was very polite and helpful.

-The founder is the "Head Support". He refused to help with any issues that I had, claiming his product is flawless. Kept writing issues in quotes, and was condescending. I ended up going around this product to verify income.

-Any money going into your account is accounted as income. Think refunds from purchases. This is far from Income Verification - was just super messy and not necessary.

Income verification is easy to do with the two most recent pay stubs or bank statements. My benefit is realizing I never have to deal with the "head support" again.