ThankView Reviews

We have two separate email platforms, and we've noticed that this platform tends to have better CTR and open rates than our normal emails sent out. Our audiencess love to receive personalized videos from students, and our engagement feels more thoughtful. If I have any issues, their customer support is on it. It's also very simple to use and not hard to learn at all!

Really, not much! If I have any issues, which is rare, their customer support team is on it.

Having thoughtful and insightful engagement with out donors.

We have found that our open rates are really great and our donors really like the hearing from our students on it.

Not too much, it's really easy to use. Our students and coaches like using it to tell their storys.

Sharing the impact of donations to our institution through the use of video testimonies.

ThankView has made it easier than ever to connect our campus with those alumni, parents, and the greater community. We know that we have a profound impact on our region and state, but now we have a quick visual way to do so. ThankView emails have our highest open rates and engagement. I also like how easy it is to drop content into ThankView.

I don't have much to say in the cons area of ThankView. This is the second organization that I have used this product and was thrilled when my current job procured ThankView.

It is solving a connection issue for our alumni. Most of our alumni are spread out or disconnected once they graduate since we are a younger institution. The video aspect helps us steward donors and connect with potential donors in a new and interesting way that was not possible before with social media. Social media relies on others following us, ThankView sends key content to the right audience every time.

ThankView is simple to use - the website walks you through the steps to creating a successful video landing page and makes it difficult to mess up. I love the ability to create custom landing pages with different imagery depending on the focus of the video. I also appreciate how easy it is to use a single video to send personalized communication to many people. Even if we don't say an individual's name in the video itself, the ability to include their name in the email and on the landing page makes it feel truly personalized. I also love that we can have users record videos directly in the ThankView system, which makes it easy to add them to landing pages.

I find the system very intuitive on the whole. I did experience a small learning curve in understanding where within the system I can create branded landing pages and envelopes outside of creating them within a campaign, but that was easy to overcome.

We wanted to increase the amount of personalized stewardship that our team sends without increasing the number of staff. ThankView has allowed us to use video at scale, sending personalized touches to many people with a small investment of time. We do a massive video stewardship project for our annual giving day, and switching to ThankView compared with executing it manually the year before literally saved 90% of the time (outside of recording the videos) in setting up and sending videos out. I was thrilled!

I love the ease of use with the platform. ThankVIew also creates a clean and appealing email for our donors. Great customer service and great examples set regularly.

Honestly? Nothing! We love the platform and have had a tremendous first year using it!

Do it! It's been a great addition to our multichannel strategy, and we've had such positive feedback from our donors. We've been so happy with the product and are excited to do further exploration of what we can do!

It's allowed us to continue growing our multichannel platform in a digital capacity. It makes a more authentic connection with our donors and we've received great responses from the videos we've sent out.

Thankview walks you through the steps to create a video campaign, whether you send a quick thank you for your desk or structure a more detailed campaign and schedule a drop date- it'seffective and rhe metrics can help you decide on future messaging/ graphics/tactics that generated clicks or views .

Initially I thoughtI sent the video because it displayed in the recipient list as 'recorded' after a few minutes I realized that I needed to click 'schedule ' and choose to send the thnakview immediatly or at a later time.

Thankview helps me quickly reach donors, in a creative and persoanlized way. Saying thank you or a solicitation is a powerful way to steward donors or help raise additional dollars.

How simple the platform is at large. So many systems and products are outdated or still work like dinosaurs. ThankView beats them all. Their retargeting and metrics are very helpful and easy to use.

I'd like more custom fields. I really don't have very many grievances. I wish I didn't have to email someone to delete my contacts when I'm done using them, but I understand why it's like that.

A mobile-friendly, quick, platform I can use to push out dynamic, customizable messages to a variety of audiences. It's also so easy to retarget those who haven't opened the email.

Thankview has made it extremely easy for my department to develop a system of stewardship and providing personalization to each message. I appreciate this product because of the satisfaction our audience has shared in response.

I've noticed a few glitches with Thankview on the metrics side, but I appreciate the customer support team when I reach out with questions.

Thankview helps us overcome the issue of donor fatigue. When we send thank you videos our donors receive a feel good message and that solves a lot of issues.

ThankView is so easy to use! I send monthly videos to new donors thanking them for their impact on ACA and using this platform is seamless!

I haven't encountered any. The platform is very straightforward and logical.

It has become the #1 way we are stewarding our donors and volunteers!

I love the endless options it affords for creativity, from having students appear in a video to share statements of impact, to the way that I can brand the envelopes, add a team photo as an outro, or include an image that has "Thank You" in multiple languages. ThankViews receive high open rates and occasionally a reply from an appreciative donor- which never happens from a mailing. It's also so easy to implement and saves time and postage.

Nothing. I want to use it even more than I already do and wish I had a team of volunteers that could use it.

ThankView allows me to make stewardship more personal and meaningful, and to connect donors with the impact of their support- students! Although we still stack our stewardship options so that most donors receive a personal touch as well as a letter in the mail, many parent donors do not pick up the phone or panic when they see the school phone number calling, assuming that there is an emergency with their child/student. Thankviews retain the personal touch while removing the risk of a rushed phone call or one that comes at an inopportune time for the donor.